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Jefferson Health

Academic health system

EHR Application Analyst - Epic, Community Engagement

Full-TimeUpdated on 10/21/2026
No salary listed
Senior
Bachelor's, Master's
Pennsylvania, USA
In Person
IT OperationsEnterprise Applications

About the job

Requirements
  • A high school diploma or GED is required.
  • At least 1 year of EHR application build, implementation, and support experience is required.
  • At least 4 years of progressive experience in information services, or a combination of information services and direct healthcare experience, is required.
  • Experience with small- to medium-scale implementations and upgrades is required.
  • Experience developing test plans is required.
  • Information technology experience and/or healthcare operations experience is required.
  • Project management experience for large initiatives is required.
  • Implementation and upgrade support experience is required.
  • Experience with application planning, development, and implementation is required.
  • Technical collaboration experience, such as interfaces, hardware, and reporting, is required.
  • Epic Systems certification is required upon hire.
Responsibilities
  • Support the business in identifying optimal technical solutions for issues and processes, ensuring seamless integration with other business and technology systems.
  • Prepare business work plans to support analysis and testing of system upgrades, modifications, and enhancements.
  • Support configuration, implementation, and maintenance of technical requirements across development, staging, and production environments.
  • Evaluate work processes, assess the feasibility of small- to medium-sized project requests, and resolve operational issues.
  • Develop clear, concise specifications and accompanying documentation as assigned or needed.
  • Plan, develop, and execute comprehensive test scenarios to ensure thorough validation.
  • Assist in developing technology standards.
  • Assist in estimating resources required for task completion.
  • Complete assigned tasks by the due date or document any variances.
  • Support Epic applications, including MyChart, EpicCare Link, Care Everywhere, and Hello World.
Desired Qualifications
  • A bachelor's degree in Computer Science, Healthcare, or a related field is preferred.
  • A master's degree in Computer Science or Healthcare is preferred.
  • Two years of direct application build experience on the current software version is preferred.
  • Three years of progressive experience in Information Services or a combination of Information Services and direct healthcare experience is preferred.

About the company

Jefferson Health is an academic health system serving Philadelphia, South Jersey, and surrounding communities. The system delivers hospital, specialty, primary, emergency, outpatient, research, and professional education services across its care network. It serves patients, families, clinicians, students, researchers, and regional communities. Its operating model centers on clinical care integrated with university education, research, physician practices, and shared health-system operations. Teams work across nursing, physicians, allied health, research, education, technology, facilities, administration, and patient access. This structure supports consistent delivery across the organization.

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