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The Opportunity Alliance

Nonprofit community action agency delivering integrated services

Care Coordinator - Wraparound youth services program

Full-Time
No salary listed
Mid
Bachelor's
South Portland, ME, USA
HybridHybrid schedule with some office and some remote work.
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • A bachelor's degree in social work or a related field is required.
  • Knowledge of serious and persistent mental illness, substance abuse, and trauma is required.
  • At least two years of experience working with families and children is required, preferably within the mental health system.
  • The ability to work independently and collaboratively is required.
  • The ability to work flexible hours, including evenings, is required.
  • The candidate must meet the physical requirements associated with family visitation, including climbing stairs.
  • Computer proficiency with Microsoft Office and email is required.
  • The candidate must successfully pass criminal background, child protective service, and sex offender checks.
  • The candidate must not be on a state or federal suspension and disbarment list.
  • The candidate must be able to exert moderate physical effort, including occasional standing, walking, reaching, stooping, bending, kneeling, crouching, and typing, and frequently lift and carry small children or materials weighing up to 25 pounds.
  • A good driving record is required, and driving may be necessary for meetings, trainings, offsite client meetings, and travel within the program service area.
Responsibilities
  • Provide home-based and community-based case management services to youth and families with a mental health diagnosis or developmental disability.
  • Develop a team of professionals and natural supports with the youth and family.
  • Support families and youth in developing individualized goals so they can thrive in their communities and achieve their vision of a fulfilled life.
  • Provide direct services in the community services area.
  • Coordinate transportation of clients or drive to an agency location when needed to complete work.
Desired Qualifications
  • Experience working with families and children within the mental health system is preferred.

About the company

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The Opportunity Alliance

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The Opportunity Alliance is a non-profit community action agency serving Cumberland County, Maine, coordinating programs to help individuals and families build stable lives. It uses a wrap-around, holistic approach across four pillars—Behavioral Health & Wellness, Community Well-Being, Childcare & Early Childhood Education, and Poverty & Economic Mobility—with services like Maine Crisis Line/988, 211 Maine, residential treatment, homelessness prevention, heating assistance, Head Start, and WIC. It is funded by grants, public funding, and donations, and it uses data-driven, trauma-informed care to measure impact and ensure quality. Its goal is to reduce poverty, increase stability, and create economic mobility for people and communities, with statewide reach for some programs and deep local roots dating back to 1965.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

South Portland, Maine

Founded

1965

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What believers are saying

  • SAMHSA awarded $248,939 in August 2026 for Crisis Line follow-up improvements.
  • Maine housing demand rose 5% statewide in 2026, boosting TOA’s emergency-assistance relevance.
  • October 22, 2026 RAISE fundraising event signals active donor support and community visibility.

What critics are saying

  • May 2025 federal and Maine settlement over Provider Labs damaged trust and scrutiny.
  • HEAP demand jumped to 1,000 applications by September 2026, straining staff and funding.
  • Dependence on grants and public contracts creates an existential cliff if renewals slip.

What makes The Opportunity Alliance unique

  • TOA runs Maine Crisis Line/988 and 211, handling 3,835 weekly calls.
  • Its 2026 Head Start grant hit $4.37 million, anchoring statewide early-childhood scale.
  • Integrated services span crisis, housing, childcare, and energy aid across Cumberland County.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

403(b) retirement with a generous agency match (all employees are eligible)

Tuition Reimbursement

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Holidays

Paid Vacation

Family Planning Benefits

Fertility Treatment Support

Professional Development Budget

Conference Attendance Budget

Wellness Program

Mental Health Support

Stock Options

Company Equity

Phone/Internet Stipend

Home Office Stipend

401(k) Retirement Plan

401(k) Company Match

Education allowance

Adoption Assistance

Childcare Support

Elder Care Support

Relocation Assistance

Employee Referral Bonus

Life Insurance

Disability Insurance

Medical benefits

Dental and Vision insurance options