Sales Manager - Middle East Market

Mandarin Oriental, Costa Navarino is looking for a Sales Manager – Middle East Market to join our Sales & Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Costa Navarino is located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport. The beachfront resort comprises of 99 suites and villas, all with outdoor terraces and sea views, along with seven restaurants and bars.

About the job

Based at the Athens Offices of Mandarin Oriental, Costa Navarino within the Sales & Marketing Department, the Sales Manager – Middle East Market develops and executes strategic sales plans to meet and exceed revenue targets. The Sales Manager – Middle East Market reports to the Director of Sales.

As Sales Manager – Middle East Market, you will be responsible for the following duties: 

• Develop and execute strategic sales plans to grow business from the Middle East Market to meet and exceed revenue targets and support the Resort’s annual Commercial Strategy.

• Cultivate and maintain relationships with key clients and partners from this region, create Account Development plans, proactively find new business opportunities and develop a trusted network of partners.

• Drive sales initiatives to establish Mandarin Oriental, Costa Navarino as a premier luxury destination. 

• Collaborate closely with the Director of Sales, ensuring alignment with overall business objectives, and bring new ideas and business intel to the team.

• Organize and attend client engagement and industry partners’ activities either at the resort or other national and international locations, when necessary.

• Ensure a high-end luxury performance and communication style is followed in any opportunity given and respect the brand’s guidelines across the board.

• Ensure all other administrative duties are completed to Mandarin Oriental Hotel Group Standard Operating Procedures for the Sales Department.

• Support Mandarin Oriental's philosophy and company culture using Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.

• Promote a respectful and positive behaviour that remains open to continuous learning, willing to share knowledge among team members and focused on growing within their role.

As Sales Manager – Middle East Market, we expect from you: 

• EU Passport or valid Residence Permit is mandatory in order to work in Greece.

• Exceptional interpersonal and communication skills. 

• Demonstrated ability to work independently and deliver results.

• Strong strategic thinking and problem-solving capabilities. 

• Proven track record in luxury hotel sales, with a preference for candidates with a minimum of 3 years’ experience. 

• Proficient in English; Arabic language skills are highly desirable. Proficiency in Greek will be considered as a plus.

• Experience in the GCC region. A ready portfolio of clients from the GCC region will be considered as a plus.

• Experience in the MICE segment.

• Fluency in Microsoft office, Salesforce.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Task force opportunities across the Group of Mandarin Oriental. Depending on your role, you may have the opportunities to be selected as a Cultural Exchange Ambassador. CEAs help to spread our unique Oriental heritage and act as role models, demonstrating how Colleagues will work together to deliver on our vision, mission and philosophies.

• Private Medical Insurance.

• Opportunity to be a part of the founding team at Mandarin Oriental, Costa Navarino.

• Access to a world-class work environment with a commitment to employee development.

We’re Fans. Are you?