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BrightEdge

Enterprise SEO and content marketing SaaS

Inbound Sales Representative

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeCleveland, OH, USAIn-person

About the Job

Requirements

  • A bachelor's degree and a strong academic background are required.
  • A passion for technology and a high level of integrity are required.
  • Strong communication, analytical, and listening skills are required.
  • A self-starter attitude, hard work, and a track record of success and drive for achievement are required.

Responsibilities

  • Manage end-to-end coverage of incoming U.S. inbound leads across demo requests, webinars, contact forms, case studies, and email campaigns.
  • Meet response-time service-level agreements, contacting demo requests within 24 hours and targeting under one hour for high-value enterprise accounts; reach out to other inbound inquiries within 48 hours.
  • Triage leads using demographic and behavioral scoring criteria.
  • Run structured seven-day outreach cadences across phone, email, and LinkedIn, with at least two to three touches before moving leads to long-term nurture.
  • Act as a trusted advisor on Enterprise SEO, AI Search (AEO/GEO), and organic growth solutions, and clearly articulate BrightEdge's value proposition.
  • Cross-check website and backend submission-form data before outreach to verify contact accuracy and context.
  • Generate pipeline for account executives by booking and delivering at least 12 AE-accepted qualified opportunities per month (36 per quarter).
  • Qualify leads using the BANT-AI framework: Budget, Authority, Need, Timing, and AI Readiness; confirm at least three of four criteria before scheduling an account executive meeting.
  • Provide account executives with concise 30-second briefings and structured CRM handoff notes before discovery calls.
  • Route non-U.S. leads in EMEA/APAC, existing-customer inquiries, agency requests, and active opportunities to the appropriate regional sales development representatives, customer success managers, or account executives.
  • Maintain clean Salesforce records by logging calls, emails, voicemails, LinkedIn interactions, disposition tags, and marketing campaign sources.
  • Convert qualified leads using standard naming conventions, tag primary campaign sources, and assign leads to designated account executives using distribution rules.
  • Review non-converted or aged leads 30–90 days old for renewed digital engagement or job movement and re-engage them to uncover pipeline.
  • Use ZoomInfo, Clearbit, Apollo, and LinkedIn Sales Navigator to map technology stacks and organizational hierarchies before initial contact.
  • Maintain fluency in market positioning against competitors including Semrush, Conductor, and Profound to address top-of-funnel buyer queries.

Desired Qualifications

  • Sales training, pre-call planning, or Salesforce software experience is a plus.

About the Company

BrightEdge

Enterprise SEO and content marketing SaaS

BrightEdge is an enterprise SaaS platform for SEO and content marketing. It helps large businesses improve their online presence by discovering what customers search for, researching keywords, and optimizing content across web and mobile. The platform combines data-driven insights (DataMind), keyword research tools, and Mobile Connect to guide content creation, optimization, and performance tracking. Unlike many competitors that target smaller teams, BrightEdge focuses on big organizations and marketing departments, serving top online retailers, hotel groups, tech companies, and many Fortune 100 clients. Its goal is to boost search visibility, engage customers more effectively, and lift ROI from SEO and content marketing by providing actionable recommendations and real-time performance metrics.

Company size
501-1,000
Company stage
Series D
Total funding
$61.9M
Headquarters
Foster City, CA
Founded
2007

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