T

Tesla

Makes electric cars, robotaxis and grid batteries

Customer Experience Specialist

Retail SalesConfirmed live in the last 24 hours
Full-timeBasel, SwitzerlandNo salary listedIn-person

About the Job

Requirements

  • Good knowledge of Tesla products, including vehicles, solar panels, and energy storage solutions.
  • Ability to communicate information in an easy-to-understand way.
  • A proven track record of providing excellent customer experiences.
  • Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
  • Flexibility to work evenings and weekends when needed.
  • Fluent spoken and written English and German.
  • A valid driver's license held for at least five years.

Responsibilities

  • Build relationships with customers and provide information they need to make informed decisions about purchasing a Tesla vehicle or product.
  • Provide product demonstrations and answer customer questions about vehicle features, specifications, and prices.
  • Conduct test drives, highlighting vehicle capabilities, safety features, and performance.
  • Collaborate with the delivery team to keep customers informed about vehicle progress and delivery timelines.
  • Conduct pre-delivery inspections to ensure vehicles meet Tesla's quality standards.
  • Support vehicle delivery, including accompanying customers to their vehicle and completing the final vehicle handover.
  • Respond to post-sale inquiries and provide assistance and support as needed.

Desired Qualifications

  • French language skills are a plus.

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Austin, TX
Founded
2003

Recently Posted Jobs

Explore more opportunities at Tesla

See more jobs