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Astreya

AI-powered managed IT services provider

Data Center Technician 3

IT OperationsConfirmed live in the last 24 hours
Full-time$28.76 - $45.40 /hrIn-person

About the Job

Requirements

  • Must be a U.S. citizen with no dual citizenship.
  • Must have a U.S. passport and Real ID.
  • Must have a high school diploma or GED and 5 to 8 years of related experience and/or training, or an equivalent combination of education and experience.
  • Must network with senior internal and external personnel in the area of expertise.
  • Must demonstrate good judgment in selecting methods and techniques for obtaining solutions.
  • Must have excellent verbal and written communication skills in English.
  • Must be able to respond to any on-call request within one hour while on-call.
  • Must have experience cabling systems (power, copper, fiber, or other) according to ticket requirements and standard operating procedure standards.
  • Must have experience working with CAT5e and CAT6 copper cable and multimode and single-mode fiber.
  • Must be able to adapt to changing priorities, conditions, and circumstances.
  • Must have strong organizational skills.
  • Must have working knowledge of computer hardware.
  • Must understand networking components and infrastructures.
  • Must know how to use copper and fiber testers.
  • Must have troubleshooting skills.
  • Must understand data center best practices, including basic fault tolerance, cable routing, and calculating power usage.
  • Must have experience with cable management and know how to run fiber and copper in a data center.

Responsibilities

  • Install, move, and decommission data center hardware, including cabinets, shelves, power strips, rails, fiber, copper and other cables and cable management, servers, storage, and other devices.
  • Confirm and label devices, racks, and cables.
  • Use a standard ticketing system and provide clear, timely, and appropriate customer communications.
  • Work under the direction of the Site Operations Supervisor and/or Operations Manager and follow standard operating procedures, program policies, safety policies, and security policies while meeting quality and quantity requirements.
  • Perform other duties as required.

About the Company

Astreya

AI-powered managed IT services provider

Astreya provides IT managed services for large enterprises, designing, deploying, and running their technology environments. Its offerings cover cloud, infrastructure, security, digital workplace services, and AI-powered support, including an AI-driven service desk and an AI Ops platform. It differentiates itself by tightly integrating with a client’s existing stack and partnering with platforms like Google Cloud, Databricks, and ServiceNow to deliver end-to-end managed IT with in-house AI capabilities. Its goal is to help enterprises run IT more efficiently and securely while expanding impact through partnerships and acquisitions, including supporting Cognizant's AI-first managed services strategy.

Company size
1,001-5,000
Company stage
Acquired
Total funding
Not listed
Headquarters
San Jose, CA
Founded
2001

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