HR & Business Administration Support Intern

As an intern (HR & Business Administration Support) in the Analytics Engineering Center of Excellence (CoE), you will help the CoE run smoothly across multiple hubs by supporting our recurring internal events, ongoing community touchpoints, and people/program processes. You will work in an international, multi-location environment and collaborate closely with chapter leads, area leads, and other stakeholders to coordinate activities such as rotations between tribes and squads, hiring pipeline coordination, and ad-hoc operational topics. This internship is ideal for someone who enjoys structured execution, clear communication, and navigating complex stakeholder environments.

The team
The Analytics Engineering Center of Excellence (CoE) connects and supports multiple hubs, tribes, and squads by setting standards, enabling collaboration, and driving community initiatives. We organize recurring internal meetings and events (e.g., chapter cadence, CoE updates, enablement sessions) and run occasional larger programs that require coordination across stakeholders.

Key Responsibilities

• Coordinate recurring CoE internal events and meetings (planning, agendas, logistics, minutes, follow-ups, and action tracking).
• Support program management for “people initiatives” such as rotations between tribes and squads (intake, matching support, stakeholder coordination, and progress tracking).
• Help manage our hiring pipeline: coordinate with recruiters, hiring managers, and candidates; maintain an overview of interview stages and next steps; and ensure timely communication.
• Prepare and maintain documentation and overviews (e.g., calendars, contact lists, trackers, meeting packs, and program status updates) to enable transparency across hubs.
• Partner with chapter leads and area leads to proactively identify operational improvements and support ad-hoc coordination needs.
• Support clear communication across stakeholders: draft internal announcements, consolidate inputs, and ensure decisions and actions are captured and shared.

Qualifications:

• Currently pursuing a degree in Business Administration, HR, Management, Communication or any related field.
• Strong organizational skills and attention to detail; able to manage multiple topics in parallel.
• Clear and confident communicator (written and verbal), comfortable working with diverse stakeholders.Comfortable working in an international, cross-cultural and distributed team setting (across hubs and time zones).
• Ability to handle complexity: you can structure ambiguous inputs into an actionable plan and follow through.Experience with basic planning and documentation tools (e.g., Microsoft 360 suit/Teams/Sharepoint) is a plus.
• Interest in working in a tech/data environment and learning how cross-functional teams operate.

Rewards and benefits

This is a great opportunity to train with highly skilled people who are experts in their field. You’ll do a lot and learn a lot – not only about your specialist area and the bank, but also about yourself and whether this type of environment is right for you.

You’ll also benefit from:

• Internship allowance of 700 EUR based on 36 hours work week
• Your own work laptop
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

During the duration of your internship at ING, it is mandatory to be enrolled at a Dutch university (or EU-university for EU passport holders).

Want to apply directly?

Please upload your CV and motivation letter by clicking the ‘Apply’ button.

About our internships

Every year, more than 350 students join our internship program. While there are no guarantees about your future, many of our former interns move into a permanent role or onto our International Talent Programme (traineeship).

Whatever happens, an internship at ING is the ideal opportunity to meet a wide variety of people, to build up your own network, and to learn about many different aspects of banking – put simply, it’s a great start to your career.