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ProCook

Sells high-quality kitchenware and accessories

Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeEastbourne, UK£30k - £35k /yr

About the Job

Requirements

  • A minimum of 3 years' experience as a Store Manager is essential.
  • Management experience within retail or hospitality is essential.
  • A proven track record of leading teams and driving performance is required.
  • Strong commercial awareness and confidence using sales and key performance indicator data to make decisions are required.
  • Strong operational and stock management experience is required.
  • A genuine passion for delivering exceptional customer service and developing people is required.
  • The role requires 40 hours per week, working five days out of seven on a rota basis, including weekends.
  • The schedule includes one full weekend off, one weekend on, one Saturday off, and one Sunday off within a four-week cycle.

Responsibilities

  • Lead, inspire, and develop the team to deliver exceptional customer experiences.
  • Create a positive and engaging store culture where colleagues feel supported, motivated, and empowered.
  • Drive sales performance and look for opportunities to exceed targets and key performance indicators.
  • Oversee store operations, including stock management, merchandising, compliance, and store standards.
  • Use commercial insight and performance data to identify opportunities and improve results.
  • Lead by example on the shop floor, delivering service and supporting the team.
  • Work collaboratively with the Regional Manager to deliver business objectives and maximise store performance.
  • Set clear goals, drive performance, and help colleagues reach their potential through coaching and development, celebrating successes, and supporting wellbeing.
  • Manage store operations to ensure efficiency and maintain customer standards.
  • Complete mandatory onboarding training, including two days at the Store Support Centre in Gloucester and four weeks at a training store.

About the Company

ProCook

Sells high-quality kitchenware and accessories

ProCook is a leading UK kitchenware brand that sells a wide range of high-quality, affordable cookware, tableware and kitchen accessories for home use. Its products include pots and pans, bakeware, knives, dinnerware and various kitchen tools designed for everyday cooking and dining, with clear focus on durability and value. What sets ProCook apart is its people-first, community-driven approach and its certifications as a B Corp and a Great Place to Work, reflecting commitments to ethical practices, inclusion, and treating people well within a thriving workplace. The company’s goal is to bring quality kitchenware and unbeatable value to kitchens everywhere while supporting a positive, inclusive culture and responsible business practices.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Stroud, United Kingdom
Founded
1996

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