Please Note: This is a Utah-based hybrid position, which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.
AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.
Essential Job Duties
Our Payroll Support Team is a fantastic group of caring and authentic people. We thrive on open and genuine connections with others! We love our clients and want them to feel successful and empowered to elevate the payroll experience at their own company. As a Client Support Specialist for our Payroll Product, you'll have the opportunity to work on the forefront, supporting our payroll software and serving as the primary contact for small and medium-sized business clients across various industries. You'll be able to hone your troubleshooting skills, multitask effectively, and balance multiple projects while being a positive influence for businesses.
Sounds pretty cool, right? Let's dive into the day-to-day responsibilities.
You will:
What You Need to Get the Job Done
In the Payroll Support role, you will engage in extensive client interactions, providing expert guidance on payroll processing, ensuring compliance with tax liabilities, and setting up benefit deductions. Your ability to troubleshoot software issues will be crucial in delivering seamless support to our clients. This position requires keen attention to detail and a commitment to meeting performance metrics, as you will be the primary point of contact for resolving complex payroll inquiries. Your expertise will help clients navigate the intricacies of our payroll system, ensuring their operations run smoothly and efficiently. If you are passionate about delivering exceptional client service and have a strong interest in payroll processes, this is the role for you.
Here’s what we’re looking for:
What You'll Love About Us
About Us
At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective.
We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.
What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.
BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know.
BambooHR is An Equal Opportunity Employer--M/F/D/V
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.
For information on California Privacy Policy, click here.
Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details.
See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.
BambooHR provides cloud-based human resources software for small and medium-sized businesses. It helps with hiring, onboarding, employee data management, time tracking, and performance management through an easy-to-use platform. The product works by offering core HR modules stored in the cloud, with a marketplace of integrations (e.g., real-time analytics with Employee Cycle, automated 401(k) with Human Interest, interview software with Spark Hire) that extend its capabilities. This differentiates BambooHR from competitors by combining essential HR functions with a broad ecosystem of integrations in a subscription-based model. The company’s goal is to help SMBs streamline HR tasks, centralize employee data, and improve HR efficiency through a flexible, scalable solution.
Company Size
1,001-5,000
Company Stage
Acquired
Total Funding
N/A
Headquarters
Lindon, Utah
Founded
2008
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OneKonnect announces integration with BambooHR to expand automated benefits carrier connectivity. Oct 13, 2026, 09:00 ET OneKonnect's carrier network and Human Intelligence(TM) service model support automated benefits enrollment data transmission for employers using BambooHR. ARLINGTON, Va., Oct. 13, 2026 /PRNewswire/ - OneKonnect, a leading provider of benefits data connectivity, today announced an integration with BambooHR(R), the leading People Intelligence Platform for small and mid-sized businesses. The integration will expand automated insurance carrier connectivity within the BambooHR benefits administration platform. Through the integration, BambooHR customers can connect to OneKonnect's network of more than 800 insurance carrier connections across medical, dental, vision, life, disability, COBRA, FSA, HSA, and ancillary benefit lines. The integration addresses a recurring challenge in benefits administration: accurately transmitting employee enrollment data to insurance carriers and confirming that coverage is in place. OneKonnect manages the carrier relationships, data mapping, implementation, testing, go-live, and ongoing production monitoring required for each connection. This integration expands the connectivity available to BambooHR customers and moves carrier-side setup and monitoring work to OneKonnect. "Benefits enrollment is not simply a technology challenge," said Michael Martocci, CEO of OneKonnect. "Every carrier has unique requirements, operating models, timelines, and processes for resolving discrepancies. Technology is essential, but technology alone is not enough. What differentiates OneKonnect is our Human Intelligence(TM). We combine industry-leading connectivity with experienced carrier specialists, implementation professionals, and production support teams who take ownership of every connection from implementation through ongoing operations. Our clients are not simply implementing another platform; they are gaining a dedicated extension of their own team. That commitment to accountability, responsiveness, and service excellence is what we are delivering to BambooHR and every employer they support. It is also what defines OneKonnect." The integration connects BambooHR's benefits administration platform with OneKonnect's specialized connectivity infrastructure and operational expertise. OneKonnect supports each connection from initial carrier engagement and data mapping through testing and launch. Following implementation, its production teams monitor enrollment activity, identify discrepancies, and work directly with carriers to support timely resolution. BambooHR customers continue managing benefits within the BambooHR platform while OneKonnect manages the complex technical and operational requirements associated with carrier connectivity. The integration provides visibility into enrollment transmissions and the confidence that experienced specialists are actively supporting each connection. The partnership demonstrates OneKonnect's ability to support leading HR technology companies with benefits data connectivity at scale. By combining advanced connectivity technology with Human Intelligence(TM), OneKonnect enables its partners to expand their benefits capabilities without having to build and manage the underlying carrier infrastructure or operational support model themselves. About OneKonnect OneKonnect is a leading provider of benefits data connectivity for HR technology companies, benefits administration platforms, payroll providers, and benefits brokers. Its network of more than 800 carrier connections helps partners deliver accurate, automated enrollment data to insurance carriers without building or managing the underlying connectivity infrastructure themselves. OneKonnect manages carrier relationships, data mapping, implementation, testing, and ongoing production support. Through its Human Intelligence(TM) service model, OneKonnect combines advanced technology with experienced carrier specialists, implementation professionals, and production support teams who take ownership of each connection throughout its lifecycle. About BambooHR BambooHR is a People Intelligence Platform that helps small and mid-sized businesses bring clarity to their workforce and act with confidence. As AI reshapes roles, workflows, and skill requirements, BambooHR enables organizations to understand what matters most and what to do next by unifying their people data into a complete, connected view. The platform brings together core HR, payroll, benefits administration, and talent management with embedded AI, insights, and workflows to simplify people operations and improve decision-making. With more than 30,000 customers in over 190 countries and over 3 million employee records, BambooHR helps leaders align their people, drive growth, increase efficiency, and stay compliant. Media Contact SOURCE OneKonnect
BambooHR announced the launch of connector for Claude. 4 hours ago HR teams, managers, and employees can run reports, request and approve time off, and look up colleagues inside their Claude conversations, each scoped to the permissions that person already holds in BambooHR BambooHR(R), the leading People Intelligence Platform for small and mid-sized businesses, today announced its Claude connector, letting anyone on the team handle everyday HR work in plain language without leaving the conversation they are already in. The connector is the first built on the BambooHR MCP, a new connection layer between a customer's BambooHR account and the AI tools their teams use. The BambooHR Claude connector lets customers ask questions about their HR data, pull reports, and take action from inside Claude. Once a customer connects their BambooHR account, the connection is available in every Claude conversation, and every answer is designed to respect the permissions that person already has in BambooHR. The Claude connector continues a multi-year BambooHR effort to put AI where HR work actually happens. Customers already use Bamboo AI(TM) inside the product; the Claude connector carries the same data and the same permissions out to Claude, where much of the workday now takes place. "HR is some of the most consequential work a company does, and more of it now starts inside an AI assistant," said Brian Crofts, Chief Product Officer at BambooHR. "AI is already part of that work. Whether it helps depends on whether the system of record is in the conversation with it. The Claude connector puts the BambooHR platform right there, with the data, the controls, and the ability to act on both. Customers shouldn't have to leave the AI they prefer to reach the HR platform they trust. Now they don't." What the Claude Connector Enables for HR Teams and Leaders The BambooHR Claude connector is built first for HR admins and leaders, who have the widest access in BambooHR and the most to gain: * Reporting: An HR admin can list the saved reports they have access to, run one, and have the results summarized in plain language. * Headcount and org questions: An HR admin can ask Claude how many employees are in each department, or group employees by location, manager, or custom field. * Hiring: An HR admin can review open job postings, see how many candidates are in each pipeline, and pull recent applicants. * Work that spans systems: An HR leader can ask for an email summarizing everyone who has not had a raise in two years, and Claude will pull the BambooHR data, draft the message, and cross-reference it against other systems the customer has connected. What the Claude Connector Enables for Employees and Managers Managers and employees get answers to everyday questions directly in Claude, drawing only on what they can already see in their BambooHR account: * Time off: An employee can ask how many days they have left and submit the request from the same reply. * Who is out: A manager working through a deadline can ask who on their team is out that week and get the answer inside that planning, rather than in a separate tab. * Employee lookups: Someone drafting a message can ask for a colleague's department or reporting line and keep writing. * Goals: Someone preparing for a check-in can ask which of their goals are past due and have Claude pull them into the notes they are already writing. Customer Impact Early beta customers have used the BambooHR MCP in Claude for work that previously required weeks of manual review or outside help. "The BambooHR connector in my Claude account let me build our 2027 multi-state handbook in a week instead of a month," said Sherie Darden, Global VP of Human Resources at Advanced Input Systems. "Since our policies and the 2026 handbook are stored as files in BambooHR, Claude was able to review all of them and flag recommended updates I hadn't even considered." Availability The BambooHR Claude connector is available now in open beta and is included at no additional charge for BambooHR customers with an active Claude account.
HireQuotient Announces an Integration with BambooHR to Bring AI-Native Recruiting to Frontline Industries. San Francisco, United States, October 7th, 2026, TechnologyWire HireQuotient, a leading AI-native recruitment technology company, today announced an integration with BambooHR, the leading People Intelligence Platform for small and mid-sized businesses. The integration connects HireQuotient's flagship platform, EasySource, with BambooHR's Applicant Tracking System (ATS), empowering organizations with hyper-specialized hiring tools built specifically for frontline industries in North America. With a strong footprint serving more than 30,000 customers, BambooHR is widely recognized for its robust payroll and Applicant Tracking System (ATS) capabilities. Some employers need recruiting tools beyond applicant tracking to support high volume hiring. EasySource by HireQuotient helps to address this demand by offering an intelligent, automated operating system for proactive candidate sourcing and engagement. Supporting Hiring Needs The integration can support HR teams managing large applicant volumes. "We are thrilled to welcome HireQuotient to our partner ecosystem," said Ryan Orme, Partner Account Manager at BambooHR. "The integration gives customers another option for sourcing and candidate engagement alongside BambooHR." This strategic vision is strongly echoed on the front lines of customer success. Paul Wiscombe, Account Executive at BambooHR, noted: "HireQuotient is exciting because it helps fill important gaps for frontline hiring teams, whether through candidate texting, AI calls, or proactively finding candidates who have not yet applied. It offers employers a cost-effective way to pair BambooHR's HR platform with additional recruiting capabilities." Supporting Employers With Large Hiring Needs The integration gives organizations another way to connect recruiting and HR workflows. Dr. Bernd Waltermann, Former Chairman of BCG SEA and Board Member at HireQuotient, highlighted the strategic synergy: "Under Smarth's leadership, the team has built a deeply impactful platform that addresses the realities of today's labor market. Clients have been using BambooHR to do heavy financial transactions. This creates a definitive win-win for both companies and unprecedented value for the end user." Prateek Agrawal, Chief of Staff & Product Head of HireQuotient, emphasized the proven impact of the platform: "Our mission has always been to empower frontline industries with AI tools that deliver immediate, measurable business impact. By pairing our hyper-specialized AI sourcing capabilities with BambooHR's industry-leading platform, we aim to replicate the high-ROI success we've consistently delivered for our customers - slashing manual effort and driving real cost savings for BambooHR customers." Proven ROI Across Frontline Industries EasySource is rapidly emerging as the top AI-native recruiting platform for frontline industries in North America, delivering transformative ROI across multiple sectors: * Construction & Building Services: Delivering up to a 70% reduction in manual recruiting effort. (Read the Alliance Building Services Story) * Insurance: Achieving an 80% reduction in manual sourcing workflows. (Read the W3 Insurance Story) * Healthcare: Driving $60,000 in immediate cost savings for at-home therapy providers. (Read the Stern at Home Therapy Story) * Retail: Delivering highly efficient talent pipeline solutions for high-turnover retail environments. (Read the Retail Story) About HireQuotient HireQuotient is an AI-native recruitment technology company that helps organizations source, engage, and hire top talent with unprecedented speed and efficiency. Its flagship product, EasySource, is a hyper-specialized platform designed to automate proactive candidate outreach and streamline hiring for frontline industries across North America. About BambooHR BambooHR is a People Intelligence Platform that helps small and mid-sized businesses bring clarity to their workforce and act with confidence. As AI reshapes roles, workflows, and skill requirements, BambooHR enables organizations to understand what matters most and what to do next by unifying their people data into a complete, connected view. The platform brings together core HR, payroll, benefits administration, and talent management with embedded AI, insights, and workflows to simplify people operations and improve decision-making. With more than 30,000 customers in over 190 countries and over 3 million employee records, BambooHR helps leaders align their people, drive growth, increase efficiency, and stay compliant. Contact. Communications Manager Kunal Agrawal HireQuotient [email protected]
BambooHR has partnered with Employee Navigator to create a two-way integration between benefits enrolment and payroll systems. The partnership automatically synchronises employee demographic data, benefit deductions, and employer contributions between both platforms, eliminating duplicate data entry. The integration addresses a common challenge where brokers and employers must manually enter the same information across multiple systems, which creates administrative burdens and potential data discrepancies. Employee demographic data from new hires in BambooHR flows automatically into Employee Navigator, whilst deduction data from open enrolment and life events transfers directly to BambooHR Payroll. Employee Navigator serves more than 200,000 companies and 7,000 brokers nationwide, connecting to over 600 insurance carriers, payroll companies, and third-party administrators.
BambooHR and Employee Navigator partner to automate benefit deductions and new hire onboarding. Integration between BambooHR and Employee Navigator keeps payroll deductions current through open enrollment, new hire enrollment, and qualifying life events. October 01, 2026 09:00 ET | Source: BambooHR, LLC DRAPER, Utah, Oct. 01, 2026 (GLOBE NEWSWIRE) - BambooHR(R), the leading People Intelligence Platform for small and mid-sized businesses, today announced a partnership with Employee Navigator, a leading benefits administration, HR and compliance software provider, to give brokers and employers a two-way connection between benefits enrollment and payroll. Through the partnership, employee demographic data, benefit deductions, and employer contributions move automatically between the two systems, so that the same information does not have to be entered twice. Brokers and employers often spend significant time entering and updating the same employee information across multiple systems. Beyond the added administrative work, these manual processes can lead to delays and data discrepancies. The BambooHR Employee Navigator integration reduces that duplicate entry by keeping both systems working from the same information. "Benefits are one of the highest-stakes decisions a business makes, and for most small and mid-sized companies, a broker is how that decision actually gets executed," said Brian Crofts, Chief Product Officer at BambooHR. "Some employers manage benefits themselves, and BambooHR's benefits administration is built for them. Many others rely on a broker, and until now that meant benefits and payroll lived in two systems. This partnership with Employee Navigator closes that gap - the data stays in sync automatically, giving the employer more options between their broker and their HR platform." Employee Navigator is used by more than 200,000 companies and 7,000 brokers nationwide and connects to over 600 insurance carriers, payroll companies, and TPAs. For employers whose broker already administers benefits there, the integration adds the payroll connection without changing how benefits are managed. "Benefits administration works best when it's connected to the other systems brokers and employers rely on every day," said George Reese, CEO of Employee Navigator. "Our integration with BambooHR eliminates duplicate data entry between benefits and payroll, so our customers can spend less time on manual updates and more time taking care of their employees." What syncs between BambooHR and Employee Navigator: * Employee demographic data: New hires set up in BambooHR flow into Employee Navigator automatically, including Cost Centers mapped to the corresponding Class structures or Employment types. * Benefit deductions and employer contributions: Employee Navigator sends deduction data from open enrollment, new hire enrollment, and qualifying life events directly into BambooHR Payroll. * Ongoing updates: Changes made in either system carry to the other, so Employee Navigator works from current information when determining benefit eligibility. About BambooHR BambooHR is a People Intelligence Platform that helps small and mid-sized businesses bring clarity to their workforce and act with confidence. As AI reshapes roles, workflows, and skill requirements, BambooHR enables organizations to understand what matters most and what to do next by unifying their people data into a complete, connected view. The platform brings together core HR, payroll, benefits administration, and talent management with embedded AI, insights, and workflows to simplify people operations and improve decision-making. With more than 30,000 customers in over 190 countries and over 3 million employee records, BambooHR helps leaders align their people, drive growth, increase efficiency, and stay compliant. About Employee Navigator Founded in 2008, Employee Navigator is a trusted benefits and HR software company integrated with over 600+ of the nation's leading insurance carriers, payroll companies, and TPAs. Serving over 200,000 companies and 7,000+ brokers across the country, Employee Navigator simplifies benefits management for businesses of all sizes. For more information, visit www.employeenavigator.com. Frequently Asked Questions What is the BambooHR Employee Navigator Integration? The BambooHR Employee Navigator integration is a two-way connection between BambooHR and Employee Navigator that keeps employee records, benefit deductions, and employer contributions in sync across both systems. It is built for brokers and employers who administer benefits in Employee Navigator and run HR and payroll in BambooHR. Do I need BambooHR Payroll to use the Employee Navigator integration? Not for all of it. Syncing employee demographic data between BambooHR and Employee Navigator does not require BambooHR Payroll, but syncing benefit deductions and employer contributions into payroll runs does. When do benefit deductions update in BambooHR? Employee Navigator sends benefit deduction and employer contribution data to BambooHR after open enrollment, new hire enrollment, and qualifying life events. Those updates flow into BambooHR Payroll so the next payroll run reflects current elections. How do I turn on the Employee Navigator and BambooHR integration? In the BambooHR platform, administrators enable the integration from Settings > Apps, choose whether to sync demographic data only or include payroll data, then set up deduction codes and connect the two accounts. In the Employee Navigator platform, the account owner or approved administrator of the company enables the integration from Payroll > Connect Your Payroll Platform, which will then re-direct them to BambooHR for login and authorization. Where can I see benefit deductions once the integration is connected? Employee plans, deduction amounts, employer contributions, frequencies, and effective dates are viewable and searchable on dedicated pages and reports inside BambooHR, without logging into Employee Navigator separately.