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ServiceNow

Builds software that automates business workflows

Enterprise Account Executive

Account ExecutiveConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listedIn-person

About the Job

Requirements

  • Experience integrating AI into work processes, decision-making, or problem-solving, including through AI-powered tools, workflow automation, AI-driven insights, or assessing AI's impact on the function or industry.
  • At least 7 years of sales experience within a software or solutions sales organization.
  • Experience establishing trusted relationships with current and prospective clients and other teams.
  • Ability to generate new business, negotiate deals, and maintain healthy C-level relationships.
  • Experience achieving sales targets.
  • Ability to understand the broader business context and the company's IT plans.
  • Experience promoting a customer-success focus in a collaborative, team-oriented environment.

Responsibilities

  • Produce new-business sales revenue through a SaaS license model by planning accounts and territories, researching prospective customers, using business-development strategies, and completing field-based sales activities within a defined prospect set, territory, or vertical.
  • Develop relationships with multiple C-suite personas, including CFO, CIO, COO, and CDO, across product sales.
  • Oversee client relationship mapping for the account team and orchestrate account strategy across a broad virtual team, including Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing.
  • Act as a trusted customer advisor by understanding customers' businesses and advising how ServiceNow can support their IT roadmaps.
  • Identify the appropriate specialist and support resources to involve in a deal and determine when to involve them.

About the Company

ServiceNow

Builds software that automates business workflows

ServiceNow builds cloud software that helps large organizations manage work across IT, customer service, human resources, and security. Its applications handle tasks such as resolving support tickets, onboarding employees, and responding to customer requests. Businesses configure forms, approval steps, and automation through visual tools on a common platform, connecting existing systems and using AI to assist workers or carry out tasks. The company sells subscriptions to its applications and platform, with professional services helping customers implement and use the software. Founded in 2004, ServiceNow is headquartered in Santa Clara, California.

Company size
10,001+
Company stage
IPO
Headquarters
Santa Clara, CA
Founded
2004

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