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AutoNation

Sells and services cars through US dealerships

e-Commerce Sales Associate

Retail SalesConfirmed live in the last 24 hours
Full-timeNorth Richland Hills, TX, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Proven ability to provide an exceptional customer experience.
  • Drive to set and achieve targeted goals.
  • Prior sales experience, preferably in retail.
  • Demonstrated communication, consultative, interpersonal, and organizational skills.
  • Willingness to follow up with customers.
  • Experience and desire to work with technology.
  • A valid in-state driver's license and an acceptable, safe driving record.
  • Strong communication and listening skills.
  • Ability to work with customers to select vehicles, negotiate terms, and close sales.
  • Sales or customer service experience is preferred.
  • A desire to help people and exceed expectations.

Responsibilities

  • Respond to customer leads in a timely manner online, over the phone, and in person.
  • Answer customer questions, provide information, and guide customers from phone and internet contact to an in-store experience.
  • Provide an exceptional customer experience before and after purchase.
  • Help customers select vehicles and negotiate terms to meet their payment needs, budgets, and expectations.
  • Follow up with customers to ensure satisfaction and support customer loyalty.
  • Transition customers to the Service department to support their vehicle ownership experience.

About the Company

AutoNation

Sells and services cars through US dealerships

AutoNation runs car dealerships across the United States, selling and servicing vehicles from brands such as Toyota, Honda, Ford and Chevrolet. Alongside its franchised stores, it operates AutoNation USA stores that sell only used vehicles, plus collision repair centers and mobile mechanics who service cars at customers' homes. Shoppers can browse, buy and arrange financing in a store or online, and the company earns money on each vehicle sold, on parts and repair work, and on the financing, warranties and service contracts sold with each car. AutoNation was founded in 1996 by Wayne Huizenga, the entrepreneur behind Waste Management and Blockbuster, and is based in Fort Lauderdale, Florida.

Company size
10,001+
Company stage
IPO
Headquarters
Fort Lauderdale, FL
Founded
1996

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