Strategy

Bitcoin-focused financial data analytics platform

Cloud Support Engineer

Cloud EngineeringPosted on Nov 10

Full-timeWarsaw, PolandPLN130k - PLN150k /yr

About the Job

Requirements

Technical education or experience in IT roles is strongly preferred.
Experience with AWS, Azure, Linux, Google Cloud Platform, and containers including Kubernetes is required.
Practical experience managing critical customer issues is a plus.
Strong written and verbal communication skills in English are required.
The candidate must be well-organized and have effective time-management skills.
The candidate must be able to work independently and pay attention to detail.

Responsibilities

Manage the Strategy Cloud infrastructure day to day, including scheduled and emergency maintenance activities and scheduled on-call coverage.
Implement customer change requests in compliance with the Change Control regime.
Respond to incidents by troubleshooting infrastructure-related issues and collaborating with Technical Support and Technology teams to troubleshoot platform-related issues.
Administer the Strategy Platform.
Maintain high-quality documentation for all related tasks.

Desired Qualifications

Practical experience managing critical customer issues.

Job Description

Cloud Support Engineer

The Role: The Cloud Support Engineer will be responsible for providing support to customers for Cloud environments and applications.

Your Focus:

Day to day management of the Strategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.
Implementation of Customer change requests in compliance with the Change Control regime.
Incident response including troubleshooting of the infrastructure related issues and collaboration with Technical Support and Technology teams on troubleshooting of platform related issues.
Strategy Platform administration.
Maintaining high quality documentation for all related tasks.

Qualifications:

Technical education or experience in IT roles strongly preferred.
AWS, Azure, Linux, GCP and containers (Kubernetes) experience is a must.
Practical experience managing critical customer issues is a plus.
Must possess an enthusiastic personality and foster a positive work environment.
Strong written and verbal communication skills in English is a must.
Well-organized with effective time management skills.
Team player - always willing to give support to others and ask for help if needed.
Ability to work independently.
Attention to detail.

Additional Information:

Available to work from the Warsaw office at least 3 days a week.
We offer annual compensation in the range of 130,000–150,000 PLN gross

Qualifications

Additional Information

About the Company

Strategy

Bitcoin-focused financial data analytics platform

Strategy.com operates a financial insights platform that analyzes Bitcoin-related debt, assets, and convertible notes for financial analysts, investors, and institutions. It collects and compiles data on Bitcoin markets and uses analytics to generate actionable insights and market trends. The product works through subscriptions and premium services that provide in-depth reports and real-time data access, allowing clients to monitor debt levels, asset holdings, and convertible agreements. Compared with competitors, Strategy.com specializes in Bitcoin-centric debt and asset data with a subscription-based model offering detailed, timely reports rather than broad, generic market data. The company’s goal is to deliver precise, actionable financial information that helps clients inform and optimize their investment strategies.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Vienna, VA
Founded: 1989

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