Services Solutions Technical Architect Intern

Summary

Guidewire’s Professional Services team partners with P&C insurers to implement our cloud platform and AI-powered solutions, reducing implementation effort and accelerating time-to-value. We collaborate with customers and partners to turn product innovations into repeatable, high-quality delivery patterns that drive measurable business outcomes.

As a Services Solutions Technical Architect Intern, you’ll join a hybrid, cross-functional team in Exton focused on services-led innovation for the US Commercial Lines market. You’ll help design and improve tools and Services Solutions that reduce project timelines and increase cloud adoption and customer value.

Working with Solution Architects, Delivery Consultants, and Project Managers, you’ll use coding and AI-assisted development to automate workflows, support integrations and data transformations, and help maintain a prioritized Services Solutions backlog that supports Professional Services delivery.

Want to join Guidewire Basecamp?

A place for you to belong and thrive. Guidewire Basecamp is our graduate and intern program. Designed through research from our own former interns and graduate level employees, Guidewire Basecamp is the program that all our interns and graduates become a part of when they walk through our doors. We give them the tools to leap further and find their own way, so they can confidently Navigate What's Next in their career.

GWBC = Guidewire Basecamp

Job Description

What you’ll do

• Help develop or maintain simple tools, scripts, or templates (e.g., spreadsheets, basic scripts) that automate routine Professional Services workflows and improve day-to-day operational efficiency for US Commercial Line Solutions. .

• Implement small, well-defined coding tasks (for example, data transformations, simple integrations,) and internal utilities - using languages such as Java, JavaScript, SQL, or Python under guidance from senior engineers.

• Use AI-assisted development tools (for example, code assistants, test generators, and documentation helpers) to prototype improvements, refactor existing code, and document processes in a safe, compliant way.

• Experiment with AI-based automation (scripts, prompts, or small utilities) to streamline repetitive team workflows and propose measurable improvements that support faster, more consistent implementations. 

• Support other Solution Service owners by organizing and prioritizing  the Solution Services backlog, maintaining clear documentation, and ensuring alignment with overall Commercial Lines Services strategies.

• Document  small process issues the team encounters and propose pragmatic, incremental changes to improve business processes and ways of working.

• Participate in agile ceremonies (standups, planning, reviews, retrospectives) and selected field activities (workshops, pilots, go‑live support) taking ownership of well-defined follow-up tasks that improve solution adoption and customer outcomes.

• Collaborate with internal Guidewire teams and external partners on clearly scoped tasks that contribute to the development and adoption of USBC Solutions.

• Contribute to knowledge enablement for consultants by drafting or updating quick-reference guides, checklists, and basic training materials for USBC Solution Services.

• At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI–empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

What You’ll Bring

Required

• Programming fundamentals in at least one of Java, JavaScript, SQL, or Python, with the ability to implement small, well-defined coding tasks and data transformations.

• Ability to build and maintain simple scripts, utilities, and spreadsheet-based tools to automate repetitive tasks and improve operational efficiency.

• Comfort learning and safely using AI-assisted development tools (such as code assistants, test generators, and documentation helpers) safely and responsibly.

• Agile basics: familiarity with sprints, standups, planning, reviews, retrospectives, and taking end-to-end ownership of small, low‑risk tasks.

• Ability to work with backlog and work-tracking tools (for example, Jira or spreadsheets) to prioritize, track, and report on tasks.

• Clear written and verbal communication skills, including the ability to document processes, issues, and how-to guides for a range of stakeholders (engineers, project managers, consultants, and partners).

• Strong collaboration skills and comfort contributing in cross-functional settings such as  workshops, pilots, and go‑live activities, with reliable follow through on assigned actions.

• Self‑starter mindset with the ability to break vague ideas into concrete tasks, doing the upfront research, and creating an execution plan with light guidance.

• Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.

Preferred

• Coursework, projects, or internships involving Java, JavaScript, SQL, or Python, especially where you built utilities, integrations, or automation scripts.

• Hands‑on experience using AI tools (such as, GitHub Copilot, ChatGPT, test generators) to assist with coding, documentation, or process automation.

• Prior participation in an agile team or structured group project (university project, hackathon, student tech club), including standups and sprint-style planning.

• Exposure to backlog management and collaboration tools (Jira, Trello, Asana, Confluence, Google Docs/Sheets) for tracking tasks and documenting work.

• Experience creating how‑to guides, checklists, or basic training materials (for classmates, open-source projects, campus jobs, or prior internships).

• Any customer-facing or field experience (workshops, user testing, support, tutoring, lab assistant) that shows comfort in listening, capturing notes, and following up on actions.

• Interest in  P&C insurance, SaaS/enterprise software, or consulting-style environments.

Your Impact
 

We believe in clarity and setting you up for success. In your first months, you’ll learn how Professional Services delivers Guidewire’s cloud and AI-powered solutions, then begin owning small, clearly defined tasks across scripting, data transformations, backlog management, and documentation. As you grow, you’ll help the team measure and improve workflows, contribute to AI-driven automations, and refine Solution Services collateral that reduces implementation effort and time while improving adoption.

Your work will support our FY26 ambition to revolutionize services execution, scale AI-enabled offerings, and help insurers successfully transform on the Guidewire platform by cutting implementation effort and time and driving measurable customer value.

What’s in it for you
 

The people we employ give their all, and in return, we offer flexibility wherever we can, such as:

• Flexible work environment

• Health and wellness benefits

• Paid time off programs including volunteer time off

• Market-competitive pay and incentive programs

• Continual development and internal career growth opportunities

All roles at Guidewire include an in-person orientation process so you can build relationships, immerse yourself in our culture of determination, collaboration, continuous improvement, and bravery, and ramp up effectively in a hybrid environment.

The US hourly rate for this full-time position is $28. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, competitive vacation packages, and a company-sponsored retirement plan, as outlined in our talent rewards program.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to [email protected]. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail [email protected] to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.