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SITA

Global travel IT solutions for airlines

Senior Administrator HR Operations - Payroll Consultant

HR Operations & Coordination +1Confirmed live in the last 24 hours
Full-timeAmman, JordanNo salary listed

About the Job

Requirements

  • At least 2 years of experience in HR administration.
  • Experience with an HR information management system; PeopleSoft is preferred.
  • Fluency in English and French.
  • Knowledge of a specific regional language.
  • A higher education qualification.
  • May be studying toward an entry-level professional qualification from a recognized HR body or organization.

Responsibilities

  • Prepare, validate, and submit payroll inputs, ensuring accuracy, completeness, and compliance with payroll deadlines; support payroll reconciliation and review payroll outputs before payment processing.
  • Support annual Reward Plan activities.
  • Partner with payroll vendors, Finance, HR, and other stakeholders to manage end-to-end payroll processes, resolve payroll issues, and ensure timely and accurate payroll delivery.
  • Validate payroll calculations, reports, and outputs, escalate discrepancies, and drive timely resolution.
  • Maintain payroll calendars and ensure payroll activities are completed within agreed timelines and service levels.
  • Support employee lifecycle activities, including onboarding, employee changes, transfers, promotions, leave administration, and offboarding.
  • Coordinate employee documentation and maintain accurate records in HR systems.
  • Support implementation and administration of HR policies, procedures, and operational processes.
  • Administer standard employee-benefit activities and respond to administrative benefit inquiries from new and current employees.
  • Ensure benefit providers are updated about employee changes, including starters, leavers, family changes, and salary changes.
  • Arrange payment of monthly invoices and recharge employees' cost centers.
  • Administer offboarding activities.
  • Record award processes, including long-service and Values in Action awards.
  • Respond to everyday inquiries from internal and external customers and provide timely and effective service.
  • Maintain employee records and produce requested management information from the HRIS system; conduct regular data audits to ensure quality and compliance.
  • Prepare documents, presentations, and other materials requested for internal and external audits.
  • Follow company ordering procedures, process purchase orders and invoices for payment, and resolve cost-center queries.
  • Monitor legislative changes that affect local HR policies and escalate relevant details to the GEO HR Manager.
  • Support GEOHR data requests for business cases involving mergers and acquisitions, transfer of undertakings, outsourcing, and large deals.
  • Work with the Reward and GEOHR teams to provide full cost-of-employment data.
  • Support broader operations activities and projects, including payroll, benefits administration, employee lifecycle processes, compliance initiatives, HR data management, and process improvement.
  • Participate in regional and global HR transformation initiatives and contribute to continuous improvement of People Operations services.
  • Undertake additional duties and responsibilities commensurate with the role as assigned by management.

Desired Qualifications

  • Membership in a professional HR association is an advantage.

About the Company

SITA

Global travel IT solutions for airlines

SITA provides IT and communications solutions for the air transport industry, serving airlines and airports worldwide. Its products cover areas such as passenger check-in, flight operations messaging, baggage tracking, and airport-to-airline communications, all delivered through a global network of integrated software systems and services. The company connects airlines, airports, ground handlers, and other partners to enable smooth travel operations and better customer experiences. What sets SITA apart is its long history (nearly a century) and its deep, industry-wide reach; it focuses on interoperability and end-to-end integration across the entire air transport ecosystem, backed by partnerships and a shared infrastructure rather than standalone products. The company’s goal is to keep building connections that unite the fragmented aviation industry and to deliver better solutions that streamline operations and improve the travel experience for customers.

Company size
5,001-10,000
Company stage
Debt Financing
Total funding
$400M
Headquarters
Geneva, Switzerland
Founded
1949

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