QHSE Manager

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” 

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.  

Job Summary

The  Quality Safety Health and Environment (QHSE) Manager is the key leader to drive the Zero incident and Zero waste culture within the operations in the country, including assurance that operational QHSE delivery is in accordance with the industry’s and Swissport’s global quality, safety & environment management systems and standards.

Job Responsibilities

• Report to the Regional Head of QHSE and the station manager
• Coordinate and align QHSE activities of all business units amongst the stations with the country, in line with the regional roadmap and Swissport standards and management systems.
• Change agent, coach and advisor for the local management team
• Align with the global QHSE strategy and support the local management in developing the regional QHSE strategic roadmap, drive action plan and objectives
• Ensure comprehensive and efficient implementation of Swissport’s QHSE management system within the countries/stations and actively support the development and improvement of the Swissport Quality Health & Safety Management System as part of the Swissport Formula
• Be the local point of contact and reference for Quality, Safety and Environment for all Swissport’s business units
• Lead by example and continuously manage and coordinate QHSE improvement and compliance within the region by leading the cultural change to a Zero Incident and Zero Waste mind-set
• Build a sustainable QHSE commitment, awareness, knowledge, behaviours and engagement of the country management and employees
• Deliver regular QHSE performance reports to the Country and Regional Management.
• Provide guidance and develop the local QHSE management team
• Ensure the highest levels of qualification, skills and key competencies (audits, investigation, risk analysis, reporting, communication, training, coaching and prevention) are provided for the QHSE management team within the country and identify improvement areas to accelerate the implementation of the Zero incident and Zero waste mind-set
• Plan, prepare and conduct internal safety audits in Swissport operational organizations and initiate / monitor corrective actions based on audit findings and occurrence investigations
• Initiate and/or carry out investigations on occurrences if applicable
• Ensure the establishment and maintenance of an operational risk register and the legal surveillance per country
• Enhance experience sharing by promoting exchange of resources and support
• Assure participation in global expert groups
• Report directly to the Regional Head Operations and dotted line to Global Head QHSE

Qualifications and Competencies

• University technical degree/ professional qualifications or equivalent in related field, required. 
• 5 -8 years of experience in a similar position in the aviation industry
• Successful experience in implementing ISO/ISAGO management system. Certified auditor, desirable
• Knowledge of region/country specific laws and industry regulations related to safety, health and environment
• Proven track record in the implementation of QHSE systems and behavioural based safety programs
• Operational and general compliance orientation
• Experience in risk assessments, accident/incident investigation and root cause analysis
• Willingness to travel extensively within and without the geographic region
• Fluent command of English as the corporate language, other language is a plus
• A high sense of passion for improving QHSE culture and standards
• Strong leadership experience ideally in a multi-cultural, international business environment
• Ability to change culture in QHSE and to gain credibility, in order to persuade, gain support, obtain commitment, and mobilize management and team to action
• Excellent interpersonal skills and build relationships as required to achieve goals while meeting the needs of the business
• Liaise with the countries/stations and Swissport’s business units to ensure continuity of QHSE programs at the regional network level
• Be accountable and maintaining high standards of performance, while striving to improve operations
• Work independently and effectively in an evolving, complex and dynamic environment
• Be willing to learn and make courageous decisions
• Ability, through effective communication in a multi-cultural environment
• Good oral and written communications and ability to communicate and motivate and drive standards at all levels
• Look internally and externally for best practices and areas of improvement
• Strong analytical, implementation and problem solving skills

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

Visit our website at www.careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!