AI Research Engineer
Dscout
AI Research Engineer
Dscout
Market research platform for product lifecycle
At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us.
At Dscout, we're building the human-grounded layer that teaches AI to work in the real world and proves it stays aligned there. We are expanding our smart and driven team and would love for you to join us.
Dscout AI Training & Evals builds human data and evals that show whether AI works for real people. For ten years Dscout has captured how people behave in real context, with consent and scientific rigor. Dscout AI Training & Evals points that engine at AI: consented human behavior and judgment, turned into the training data, evals, and benchmarks AI teams trust.
Models ace benchmarks and still surprise people in the wild. A benchmark says how capable a model is. It does not say whether the model works for the person using it, across weeks, in the mess of real life. That gap is where we work.
We serve AI researchers, the product builders who ship alongside them, and the research teams who partner with both. We are a new unit inside an established company: live customers, a mature platform (React, Elixir, Python, Swift, Kotlin; SOC 2 and HITRUST certified), a small senior team, and room to build. We work AI-native. Agents write code, evals gate changes, and we aim to do in months what used to take years.
A note from our Chief AI Officer & GM. The hardest AI problems show up when a model meets real people, with their tools, their interruptions, and their goals. Our customers need a partner who can design the answer, build it, and ship it fast. Ground Truth sits where deployment meets research: what we learn in the field shapes the science, and the science shapes what we ship. Come build it with us.
Why this seat
This is a research-first role focused on questions where the right rubric, benchmark, or method does not yet exist. You will find the gaps, propose bold directions, and take projects from the first hypothesis through experiments and benchmark construction to publication. You will also build: the science has to run inside live customer programs.
What you will do
Rubrics and QA science
Long-horizon, real-user benchmarks
Human judgment as training and eval signal
New research directions
A good first year
How we will hire: a conversation with the Head of AI Research; a research talk on your publication; a design exercise (how would you validate a rubric for a long-horizon task?); a conversation with the GM, forward deployed engineers, and delivery partners.
What we care about most. A strong publication record helps. We care most about whether you can find the question that matters, design a rigorous way to answer it, and move fast enough that the answer is still useful.
What you bring
Nice to have: long-horizon or agentic evaluation work; psychometrics, item response theory, or human-subjects research; open-source benchmark or dataset contributions.
Compensation: $250-400K OTE + Equity. Includes a built-in bonus and equity program, publication freedom, a conference budget, flexible PTO, 15 holidays, 12 weeks of paid parental leave, 401k match, and an education stipend.
This is an ideal list. If the role excites you and you do not check every box, we would still love to hear from you.
dscout provides an end-to-end market research platform that supports the full product lifecycle. Teams design studies, recruit participants, collect data from usability tests, interviews, and longitudinal research, and analyze and share results. It differentiates itself by offering comprehensive research management, real-world user feedback, and features to build empathy and align stakeholders. The goal is to help businesses understand customer experiences, refine products, and secure buy-in to act on insights.
Explore more opportunities at Dscout