Implementation Analyst

U.S.-Based Applicants Onlyauthorized to work for any U.S. employer (NO Sponsorship Provided)

TeamBuilder is a rapidly growing healthcare SaaS company on a mission to modernize healthcare scheduling and workforce management. We are builders, executors, and big thinkers who want to solve real world problems. We win as one team.

We’re actively looking for an Implementation Analyst who wants to help take the customer experience to the next level.***This role is FULLY REMOTE, though you MUST reside within the U.S..

The ideal candidate thrives in a growing, tight-knit, fast paced environment and has experience onboarding enterprise-level clients efficiently and cost effectively.

It might be a great match if you are:

Organized and detail-oriented
A key player on the implementation team in delivering seamless onboarding experience.
Early/mid-Career, looking to grow your career in SaaS implementation, healthcare technology, or customer success.
Highly collaborative focused on aligning product capabilities in direct support of customer requirements.
A key part in ensuring smooth and successful onboarding experience for customers.

Your Responsibilities:

Assist implementation team in gathering and documenting business requirements during implementation.
Support discovery sessions to understand customers' current systems, processes, and data structures.
Prepare, clean, and validate customer data for migration or integration.
Configure platform settings and parameters as directed, aligning build to documented requirements.
Support testing and validation of system configurations and data migration to ensure successful implementation.
Collaborate with internal technical and product teams to escalate complex issues or propose platform improvements.
Maintain implementation documentation and process guides; recommend improvements for clarity and efficiency.

Must Haves:

2-5 years of experience in a implementation support or coordinator role.
Detail-oriented, proactive, and capable of managing multiple projects simultaneously.
Strong proficiency with Excel or Google Sheets
Excellent written and verbal communication skills.
Interest in healthcare operations or SaaS platforms.

Even Better if you have:

Experience with healthcare-specific platforms (e.g., EMRs/EHRs, WFM tools, scheduling systems, Epic).
Basic knowledge of data integration tools (e.g., ETL tools) is a bonus.

Other Attributes Which Will Help You Stand Out:

Strong fit to our culture will include a mix of technical and interpersonal abilities, including curiosity, flexibility, innovation, and loyalty.
Experience with customer support and project management, preferably in a tech environment.
Actively seeks to learn (and become a Subject Matter Expert on) the TeamBuilder platform to enable product delivery and customer success.
Establish effective relationships and maintain a positive, professional attitude in all interactions with both customers and colleagues.

Additional Information:

Job Type: Full-time, Exempt
Location: Remote, must be flexible to work across time-zones.
Reports To: Customer Success Manager; Close interaction w/ Product & Data Team.
Culture: We foster a collaborative, mission-driven culture that values innovation and prioritizes customer success.

Benefits, Compensation, and Perks:

Competitive salary plus annual performance bonus opportunity
Equity opportunities for eligible roles
Robust Medical, Dental, and Vision coverage options with 70% company contribution toward medical premiums (effective 1st of the month following your start date)
Health Savings Account (HSA) eligible plan options
401(k) with 3% company match
15 days of PTO plus company holidays
Fully remote work environment (minimal travel required)
Employee Assistance Program (EAP)
Additional Perks such as Tech & wellness reimbursements, home-office set-up, annual company off-site, and a passionate and balanced work environment.

If you're looking for a place where your work matters, your ideas are heard, and your impact is visible, we'd love to meet you.

About the company

Teambuilder provides a subscription-based software platform for ambulatory healthcare to optimize workforce alignment and reduce payroll costs. It uses data science to forecast staffing needs from an organization’s volume data and clinic workflows, not just visit counts, and it includes three components: Today for real-time scheduling, Tomorrow for predictive staffing plans, and Tonight a no-cost earned-wage access wallet for employees. The platform differentiates itself by combining healthcare-specific forecasting with a workflow-aware scheduling layer, plus an employee financial benefit feature and native payroll insight. The goal is to help healthcare managers cut payroll costs (averaging 8-14%) while improving access and outcomes and boosting staff motivation and retention.

Company Size

11-50

Company Stage

Seed

Total Funding

$3.6M

Headquarters

Waitsfield, Vermont

Founded

2021

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Simplify's Take

What believers are saying

TeamBuilder updated product pages in August 2026, signaling active development and shipping.
Its news page posted a new partnership on September 4, 2026.
Bon Secours Mercy Health Med Group appears publicly on TeamBuilder's July 2026 site.

What critics are saying

Simplify lists only $3.6M total funding; runway and expansion capacity stay opaque.
TeamBuilder faces Workday, PerfectServe, and manual spreadsheets in long enterprise sales cycles.
A single ambulatory niche limits TAM; one failed customer cohort can break the company.

What makes TeamBuilder unique

Patented ambulatory scheduling engine ties patient demand, workflow, and availability into one forecast.
Workday partnership since September 11, 2025 embeds TeamBuilder inside enterprise HCM and finance.
PerfectServe partnership since April 11, 2024 couples provider and staff scheduling workflows.

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Benefits

Remote Work Options
Health Insurance
Company Equity

Growth & Insights and Company News

Headcount

6 month growth

1 year growth

-7%

2 year growth

U.S. Securities and Exchange Commission

Oct 10th, 2023

SEC FORM D

The Securities and Exchange Commission has not necessarily reviewed the information in this filing and has not determined if it is accurate and complete.The reader should not assume that the information is accurate and complete.

TeamBuilder

Implementation Analyst - SaaS, Healthcare

About the job