UserGems

CRM lead generation via job-change monitoring

Vice President of Sales

Account ExecutiveConfirmed live in the last 24 hours

Full-timeRemote in USA$300k - $450k /yr

About the Job

Requirements

At least 7 years of experience in B2B SaaS sales, including at least 5 years managing a team of full-cycle account executives.
A track record of building, scaling, and leading high-performing teams that consistently exceed revenue targets.
Deep fluency in outbound sales motions for Commercial and Enterprise segments, including building pipelines, closing deals, and coaching others to do the same.
Experience building or overhauling sales programs, including playbooks, onboarding, training, and compensation plans.
Experience with forecasting and pipeline management, using data to drive decisions.
Experience hiring effectively, ramping account executives quickly, and retaining and developing top talent, including frontline managers.
Experience thriving in an early-stage, high-growth environment.

Responsibilities

Lead, coach, and scale a team of full-cycle mid-market and enterprise account executives and account managers, from individual contributors to frontline managers.
Design and evolve the team structure as the company scales from $20 million to $50 million to $100 million in annual recurring revenue.
Maintain a high-performance culture with clear expectations and performance management frameworks.
Act as a player-coach by joining sales calls, running demonstrations, or working deals alongside the team.
Travel up to 20% of the time to meet with buyers and customers.
Use UserGems and AI tools, including Claude Cowork and Codex, to expand the team's capacity and effectiveness.
Own team quota attainment and hold account executives accountable for outbound sourcing targets.
Drive forecasting accuracy, pipeline health, and revenue predictability.
Engage key prospects and customers at the executive level to accelerate deals, negotiate, and strengthen relationships, both virtually and in person.
Provide market feedback from account executives, prospects, and customers to product, engineering, and marketing teams to enhance the product and its positioning.
Initiate and own projects and process iterations that strengthen team performance, including enablement, new-hire ramping, and compensation plans.
Own and evolve the team's commission structure, designing and maintaining plans that reward the right behaviors.
Partner closely with marketing; both teams are measured by revenue, and alignment between them is central to the operating model.

UserGems is the AI Command Center for outbound and ABM. Think of us as the ‘brain’ behind your go-to-market. We capture account & contact data and buying signals to help companies know who to target, when, and why. Then, take the next actions via humans or AI agents to run personalized outbound and ABM at scale.

UserGems has generated billions in pipeline and revenue for hundreds of start-ups and public companies. Companies like Hubspot, Workday, Crowdstrike, Mimecast, UserTesting, SAP, Outreach see more than 15X ROI in closed-won revenue from UserGems.

We’re looking for a hands-on VP of Sales who thrives in high-growth environments. You’ll partner with the CEO and leadership team to refine our sales strategy, strengthen and scale our existing team, and build the operational structure needed to scale from 70 to 100+ employees.

What you’ll own:

Team leadership

Lead, coach, and scale a team of full-cycle mid-market & enterprise AEs and AMs from individual contributors to frontline managers
Design and evolve team structure as we scale from $20M to $50M to $100M ARR
Maintain a high-performance culture with clear expectations and performance management frameworks
You’ll be a true player-coach - jumping on a call, running a demo, or working a deal alongside your team rather than managing from a dashboard
Open to travel up to 20% of the time to meet with buyers and customers
Use UserGems and AI (Claude Cowork, Codex) to expand team’s capacity and effectiveness

Revenue and pipeline

Own team quota attainment and hold AEs accountable for outbound sourcing targets
Drive forecasting accuracy, pipeline health, and revenue predictability
Engage with key prospects and customers at the executive level to accelerate deals, negotiate, and strengthen relationships - on Zoom and in-person
Provide feedback from the market (AEs, prospects, customers) to product, engineering, and marketing teams to enhance our product and positioning

Enablement & Process

Initiate and own projects and process iterations that strengthen team performance to include enablement, new hire ramping, and compensation plans
Own and evolve commission structure for the team- designing and maintaining plans that reward the right behaviors
Partner closely with marketing - both teams are measured by revenue, and this alignment is a core part of how we operate

What you've accomplished so far:

7+ years in B2B SaaS sales with at least 5 years managing a team of full-cycle AEs
Proven track record of building, scaling, and leading high-performing teams that consistently exceed revenue targets
Deep fluency in outbound sales motion for both Commercial and Enterprise segments - you’ve built pipelines, closed deals, and have coached others to do the same
Built or overhauled sales programs- playbooks, onboarding, training, comp plans- not just inherited
Strong forecasting and pipeline management using data to drive decisions
You’ve hired well, ramped AEs quickly, and have a track record of retaining and developing top talent to include front line management
You’ve thrived in an early stage, high growth environment

Compensation information- target OTE range for this role is $300K- $450K annually, with a 50/50 base/variable split. Final compensation package will be determined based on commensurate experience, qualifications, and demonstrated ability to perform in the role.

Why you should join:

You’ll be part of a fast-growing startup as it scales from 70 to hundreds of employees
Customers love us! (see our Customers & Hall of Gems pages)
Employees love working here (see Repvue & Glassdoor reviews) and stay a long time. Median tenure for Director+ is 5 years and median tenure for all employees is 3+ years.
We just had our best quarter ever (by >2X) and signed our first 7 digit contract.
We will be cash-flow positive by the end of the year and can create our own destiny.
We're a remote-first company with employees across the Americas and Europe
We have company & department-wide in-person off-sites around the world so that everyone stays connected
We believe strongly in being customer-focused and data-driven in everything we do
We value individual differences in the workforce and strive to make everyone feel welcomed and accepted, regardless of their skin color, gender or sexual orientation
Health benefits & competitive salary

About the Company

UserGems

CRM lead generation via job-change monitoring

UserGems is a SaaS CRM add-on that helps sales teams spot opportunities by tracking job changes of their most valuable customers. It detects when former customers move to new roles or companies and converts those signals into hot leads ready for re-engagement. The software integrates with existing CRMs, automatically enrolling these leads into pre-made sales sequences to save time. It also identifies new executives at current accounts to help prevent churn, with a focus on high data quality and dedicated customer success support.

Company size: 51-200
Company stage: Series A
Total funding: $24.9M
Headquarters: San Francisco, CA
Founded: 2019

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