Jewelry Sales Consultant
About the job
- A passion for providing customers with an exceptional experience.
- A drive to exceed sales goals and targets.
- Attention to detail and a passion for process in a fast-moving work environment.
- Clear communication with customers and teammates in person, by email, and by chat.
- Ability to collaborate as part of a team.
- Ability to work a full-time schedule that includes weekend days.
- Use sales strategies and product knowledge to guide customers through purchasing decisions during appointments and walk-in consultations, creating personalized experiences.
- Manage a high volume of incoming sales leads via email, live chat, and phone to attain individual revenue targets while providing a luxury customer experience.
- Greet, check in, and assist customers during the purchasing process.
- Conduct post-sale appointments to assist and educate customers returning for pickups, exchanges, resizing, and other inquiries.
- Call customers to confirm showroom appointments and answer pre-appointment questions.
- Review customer feedback surveys and online reviews and work with leaders to improve customer experience and sales performance.
- Enforce waiting-room policies to ensure a safe and pleasant guest experience and maintain product security.
- Open and/or close the showroom and waiting area.
- Use the company ERP system to manage tasks and communicate cross-functionally.
- Represent the brand and share its mission of creating a more sustainable, transparent, and compassionate jewelry industry.
Sales Associate, Jewelry (Jewelry Consultant) - Brooklyn, NY
Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here!
The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Williamsburg location in Brooklyn.
The targeted budget for this position is $24 - $26 per hour. This compensation budget range may be adjusted at any time at the discretion of the company.
What you’ll do:
- Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer.
- Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
- Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience.
- Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.
- Call customers to confirm showroom appointments and answer any pre-appointment questions.
- Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance.
- Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security.
- Open and/or close the showroom and waiting area.
- Use our ERP system to manage your tasks and communicate cross-functionally.
- Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.
What You Have:
- A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door.
- A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets.
- It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment.
- Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise.
- Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together!
- What We Offer
At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:
- Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!
- Set Schedule. We offer consistent weekly hours, and 2 consecutive days off.
- Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!
- Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
- Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
- Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.
- Sales Incentive Programs. Incentive programs to recognize and reward sales performance.
- Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!
- Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
- Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!
- 401k match. We know that saving for the future is important. That's why we offer a generous 401k match.
- Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year.
- Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.
- Disability and Life insurance. 100% employer-paid.
- Pre-Tax Commuter Benefits.
How to Apply & What to Expect:
Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.
If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders!
#IND222
More About Us
At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.
Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.
When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information.
Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records.
Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis.
Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job.
Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.
If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at [email protected].
About the company
Brilliant Earth operates an online and showroom-based jewelry retailer focused on ethically sourced fine jewelry. It uses a direct-to-consumer model, selling engagement rings, wedding bands, and other pieces via brilliantearth.com and a network of U.S. showrooms, with Beyond Conflict Free diamonds, lab-grown diamonds, and recycled metals. It differentiates itself through transparent sourcing and a suite of sustainable options that prioritize ethics, including lab-grown and recycled materials. Its goal is to offer beautiful jewelry that reflects customers' values on ethics and sustainability while providing both online and in-person shopping experiences.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
San Francisco, California
Founded
2005
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Simplify's Take
What believers are saying
- Q2 2026 net sales rose 5.7% to $115.1 million, beating guidance.
- Fine jewelry bookings jumped 32% in Q2 2026, diversifying away from bridal dependence.
- Brilliant Earth raised 2026 adjusted EBITDA guidance to $13 million-$15 million after Q2.
What critics are saying
- Bridal demand remains weak; Q2 2026 orders fell 2.1% despite higher sales.
- Gross margins depend on volatile gold and platinum; Q4 2025 margins fell 370 basis points.
- A failed Elizabeth Taylor launch or weak showroom productivity traps Brilliant Earth near breakeven.
What makes Brilliant Earth unique
- Brilliant Earth combines ethically sourced jewelry with omnichannel showrooms across 43 locations.
- Beth Gerstein built a premium brand around transparency, provenance, and lab-grown diamonds.
- September 24, 2026 Elizabeth Taylor partnership strengthens celebrity-backed luxury credibility and storytelling.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Life Insurance
- 401(k) Company Match
- Paid Time Off
- Parental Leave
- Tuition Reimbursement
- Employee Discounts
- Wellness Program
- Mental Health Support
Growth & Insights and Company News
6 month growth
38%1 year growth
38%2 year growth
39%Brilliant Earth will report third quarter 2026 earnings before the market opens on Thursday, November 5, 2026. The San Francisco jewellery company (NASDAQ: BRLT) sells ethically sourced fine jewellery. It will hold an investor call and webcast at 8:30 ET the same day to discuss results and its business outlook. Listeners must register for the call to receive dial-in details by email. A replay will be available about two hours after the call and stay online for one year. Brilliant Earth, founded in 2005, reported net sales of $437 million for full year 2025. It runs 43 showrooms across the United States and has served customers in more than 50 countries.
Brilliant Earth named exclusive fine jewelry partner of the House of Taylor and the Elizabeth Taylor Estate. The House of Taylor taps Brilliant Earth to create an exclusive collection inspired by her iconic approach to jewelry and personal style. SAN FRANCISCO, Sept. 24, 2026 (GLOBE NEWSWIRE) - Brilliant Earth Group, Inc. (Nasdaq: BRLT), a leader in ethically sourced fine jewelry, and House of Taylor, the official Estate authorized brand overseeing Elizabeth Taylor's name and likeness, today announced an exclusive partnership to create a fine jewelry collection inspired by Elizabeth Taylor's distinctive style, personal philosophy, and enduring legacy as one of the most influential jewelry collectors of all time. The House of Taylor's decision to partner with Brilliant Earth reflects a shared commitment to craftsmanship, integrity, and the enduring meaning behind fine jewelry. For the Estate, any collaboration honoring Elizabeth Taylor's legacy required a partner aligned with her exacting standards for beauty, artistry, and intention. Brilliant Earth's design perspective and longstanding focus on responsible sourcing made it a natural fit. Elizabeth Taylor didn't simply collect jewelry; she assembled one of the most storied private collections in history. In 2011, pieces from her collection sold at Christie's for over $137 million, shattering records and cementing her legacy as one of the world's foremost jewelry connoisseurs. She viewed herself as a custodian of her jewels, valuing provenance and storytelling as much as beauty, a philosophy this collection brings to life. Her influence did not end with her passing. Taylor's fearless, expressive approach to jewelry continues to inspire generations of cultural icons, each embracing her belief that jewelry is among the most personal and powerful forms of self-expression. Craft, Courage, and Conscious Creation Brilliant Earth's industry-leading design record, built over two decades of creating fine jewelry that pushes the boundaries of design and craftsmanship while aiming for the highest standards of ethical sourcing, made it the trusted partner to translate House of Taylor's vision for a modern audience. The collaboration bridges classic Hollywood elegance with contemporary purpose, proving that legacy and modern aesthetic and values are enduring companions. The collection is developed in partnership with Clyde Duneier, Inc., the licensed manufacturing partner for Elizabeth Taylor fine jewelry. With more than a century of fine jewelry expertise, Clyde Duneier brings exceptional craftsmanship and technical mastery to the collaboration, helping translate the collection from concept through finished design. "Elizabeth Taylor was arguably the world's most famous lover of jewelry, and the Elizabeth Taylor Estate trusted Brilliant Earth to carry that legacy forward," said Beth Gerstein, Co-Founder and CEO of Brilliant Earth. "That is not a responsibility we take lightly. Elizabeth Taylor didn't just wear jewelry - she embodied it, shaping how it is understood as a form of personal expression. This collection is our commitment to honoring that legacy with the same intentionality, artistry, and sense of meaning she brought to every piece she wore." "Elizabeth Taylor was deeply passionate about the beauty, sentimentality and personal connection of her jewelry," said the co-trustees of House of Taylor and the Elizabeth Taylor estate. "We are delighted to partner with Brilliant Earth because their design vision and values are a genuine reflection of what Elizabeth believed jewelry should be: personal, expressive, ethically made, and preserved with care. This collaboration translates her passion into designs that feel relevant, meaningful, and timeless for a new generation." The Brilliant Earth x Elizabeth Taylor collection will debut in Fall 2026 at brilliantearth.com and in select Brilliant Earth showrooms nationwide, with further details on design direction, product categories, and availability to be revealed in the months leading up to its highly anticipated launch. As part of Elizabeth Taylor's courageous leadership in the fight against HIV/AIDS, she provided that The Elizabeth Taylor AIDS Foundation receives a portion of revenue from the sale of official House of Taylor products. For more information, please visit etaf.org. About Brilliant Earth Brilliant Earth is an industry-disrupting global leader in ethically sourced fine jewelry. The Company's mission since its founding in 2005 has been to create a more transparent, sustainable, and compassionate jewelry industry. With a premium brand, curated proprietary product assortment, seamless omnichannel shopping experience, and asset-light, data driven business model, Brilliant Earth is transforming the jewelry industry. The Company reported Net Sales of $437 million for the full year 2025. Headquartered in San Francisco, CA, Brilliant Earth has 43 showrooms and counting across the United States and has served customers in over 50 countries worldwide. ABOUT HOUSE OF TAYLOR House of Taylor preserves and sustains Elizabeth Taylor's legacy through content, partnerships and products that support her vision for a kinder, braver more beautiful world. The three Trustees of the Elizabeth Taylor estate, selected by Elizabeth, lead House of Taylor. They spent many years by Elizabeth's side, as she lived her values every day. Her compassion, courage and conviction, as well as her unwavering confidence and love of celebration, continue to inspire House of Taylor today as the overseers of her name and likeness in culture, The Elizabeth Taylor Archive and The Elizabeth Taylor AIDS Foundation. For more information, go to www.elizabethtaylor.com. Connect even more at www.facebook.com/ElizabethTaylor, https://www.tiktok.com/@theelizabethtaylor, www.twitter.com/ElizabethTaylor or www.instagram.com/ElizabethTaylor. About Clyde Duneier, Inc. Clyde Duneier, Inc. is a fourth-generation, family-owned fine jewelry manufacturer based in New York City. Founded in 1910, the company is recognized for exceptional craftsmanship and long-standing collaborations with industry leading jewelry brands. Specializing in bridal and fashion fine jewelry, Clyde Duneier offers fully integrated capabilities - spanning design, sourcing and manufacturing - supporting a range of licensed and brand collaborations. With more than a century of experience, the company combines traditional craftsmanship with modern technology to bring high-quality, contemporary fine jewelry collections to life. Press Contacts
Brilliant Earth Group (NASDAQ:BRLT) Director sells $64,500.00 in stock. August 13, 2026 by InsiderTrades.com Key points. * Director Gavin Turner sold 50,000 Brilliant Earth Group shares at an average price of $1.29, generating $64,500 in proceeds. The sale was disclosed in an SEC filing. * BRLT recently reported quarterly revenue of $115.11 million, exceeding analyst estimates of $111.39 million, and posted earnings of $0.03 per share. However, the company continues to have a negative net margin and return on equity. * Analyst sentiment remains cautious: the stock has a consensus rating of "Reduce" and a $1.74 price target, while institutional investors own 70.41% of outstanding shares. Brilliant Earth Group, Inc. (NASDAQ:BRLT - Get Free Report) Director Gavin Turner sold 50,000 shares of Brilliant Earth Group stock in a transaction on Monday, August 10th. The stock was sold at an average price of $1.29, for a total transaction of $64,500.00. The transaction was disclosed in a legal filing with the SEC, which can be accessed through the SEC website. Brilliant Earth Group price performance. BRLT opened at $1.31 on Thursday. Brilliant Earth Group, Inc. has a fifty-two week low of $1.00 and a fifty-two week high of $3.10. The firm has a market capitalization of $132.45 million, a P/E ratio of -4.52 and a beta of 1.38. The company's 50-day moving average is $1.15 and its 200 day moving average is $1.30. Brilliant Earth Group (NASDAQ:BRLT - Get Free Report) last posted its quarterly earnings data on Thursday, August 6th. The company reported $0.03 EPS for the quarter. The firm had revenue of $115.11 million during the quarter, compared to analyst estimates of $111.39 million. Brilliant Earth Group had a negative net margin of 0.66% and a negative return on equity of 15.48%. On average, equities research analysts expect that Brilliant Earth Group, Inc. will post -0.03 earnings per share for the current year. Institutional trading of Brilliant Earth Group. Discover more Insider trading analysis Form An LLC Try Operations Software Large investors have recently bought and sold shares of the company. Renaissance Technologies LLC lifted its position in shares of Brilliant Earth Group by 11.2% during the 4th quarter. Renaissance Technologies LLC now owns 218,100 shares of the company's stock valued at $382,000 after buying an additional 22,000 shares during the last quarter. Susquehanna International Group LLP lifted its holdings in Brilliant Earth Group by 257.0% during the third quarter. Susquehanna International Group LLP now owns 52,474 shares of the company's stock valued at $109,000 after purchasing an additional 37,774 shares during the last quarter. Two Sigma Investments LP bought a new position in Brilliant Earth Group during the third quarter worth about $308,000. Capital World Investors boosted its position in Brilliant Earth Group by 13.2% during the third quarter. Capital World Investors now owns 1,052,309 shares of the company's stock worth $2,178,000 after purchasing an additional 122,460 shares during the period. Finally, Vanguard Group Inc. increased its stake in shares of Brilliant Earth Group by 13.2% in the third quarter. Vanguard Group Inc. now owns 605,770 shares of the company's stock worth $1,254,000 after purchasing an additional 70,833 shares in the last quarter. 70.41% of the stock is owned by hedge funds and other institutional investors. Analyst Ratings changes. Separately, Weiss Ratings downgraded shares of Brilliant Earth Group from a "sell (d+)" rating to a "sell (d)" rating in a report on Thursday, July 30th. Seven analysts have rated the stock with a Hold rating and one has assigned a Sell rating to the stock. According to data from MarketBeat, Brilliant Earth Group has a consensus rating of "Reduce" and a consensus price target of $1.74. Brilliant Earth Group company profile. Brilliant Earth Group, Inc (NASDAQ: BRLT) is a specialty retailer of ethically sourced fine jewelry, with a focus on conflict-free diamonds and lab-grown gemstones. The company offers a broad range of products that include engagement rings, wedding bands, necklaces, earrings and bracelets, all crafted with a commitment to environmental sustainability and social responsibility. Customers can choose from a variety of materials such as recycled precious metals, responsibly sourced gemstones and innovative lab-grown diamonds. Operating primarily through its e-commerce platform and a network of branded showrooms across major U.S. This instant news alert was generated by narrative science technology and financial data from InsiderTrades.com in order to provide readers with the fastest and most accurate reporting. Please send any questions or comments about this story to [email protected]. Insider Buying or Selling at Brilliant Earth Group? Sign-up to receive InsiderTrades.com's daily insider buying and selling report for Brilliant Earth Group and related companies. From Our Partners
Non-Bridal sales boost Brilliant Earth's sales. August 09, 26 by John Jeffay (IDEX Online) - Brilliant Earth's second-quarter sales rose 5.7% year on year to $115.1 million, as the U.S. jeweler benefited from higher average order values and continued growth in non-bridal fine jewelry. The result exceeded the company's guidance range, despite a 2.1% decline in total orders to 51,442. Average order value increased 7.9% to $2,238, said the company, which was founded as an e-commerce business in 2005, but which now has 43 bricks-and-mortar showrooms. Q2 2026 fine-jewelry bookings (ie non-bridal) rose 32% year on year and the company enjoyed its "biggest Mother's Day ever". The company raised its full-year 2026 adjusted EBITDA guidance to $13 million-$15 million, up from its previous outlook, while maintaining its sales outlook of $459 million to $462 million. The company expects third-quarter sales to be approximately flat year on year. Brilliant Earth sells both natural and lab-grown diamonds and targets digitally savvy Millennials and Gen Z consumers who value personalization, convenience and responsible sourcing. "We're thrilled with our second quarter results, with both Net Sales and Adjusted EBITDA well exceeding our guidance range," said Beth Gerstein, co-founder and CEO. "Fine jewelry continues to outperform and drive our intentional diversification beyond bridal." Brilliant Earth reported gross profit of $66.6 million and a gross margin of 57.9%. Adjusted EBITDA increased 81.3% to $5.8 million, while reported net income reached $0.8 million, compared with a net loss of $1.1 million in the second quarter of 2025.
Brilliant Earth unveils its first Swiss Watch collection. The Bottom Line * Brilliant Earth collaborates with Swiss watchmaker Louis Erard to produce the Solstice collection, featuring 100 automatic timepieces. * The collection includes two editions: 65 Summer Solstice watches in green and 35 Winter Solstice watches with baguette-diamond accents. * Prices range from $3,995 to $4,995, with all watches numbered and accompanied by certificates of authenticity, launching in July online and in select showrooms. Summary by Rapaport AI Brilliant Earth is launching its inaugural limited-edition Swiss Watch collection to mark its 20th anniversary. The Solstice collection includes 100 timepieces, representing a significant expansion of Brilliant Earth's brand and dedication to intentional design, responsible craftsmanship, and artistry in fine jewelry, it said last week. Each watch is manufactured in Switzerland in collaboration with independent Swiss watchmaker Louis Erard, which has nearly a century of horological heritage under its belt. The collection comprises two editions available globally: Summer Solstice, with 65 units presented in Brilliant Earth's signature green, and Winter Solstice, including 35 designs in white. A stainless-steel case and a sapphire crystal accompany each timepiece. The watch features a textured dial that draws inspiration from the company's Sol collection, while the winter edition also bears applied baton hour markers and baguette-diamond accents. The classic Swiss automatic timepiece design incorporates elements from the Sol collection, such as nature-inspired tones and refined detailing. "A timepiece is the ultimate expression of [a meaningful moments] mission: It doesn't just mark the moment; it measures every one that follows," said Brilliant Earth CEO Beth Gerstein. "We are thrilled to introduce this limited-edition collection to both commemorate our 20-year history and to enter a new category that consumers have been asking us to do for years." The collection is launching in July online and in selected showrooms. The Summer Solstice retails for $3,995 and the Winter Solstice $4,995. All 100 watches are numbered and include a certificate of authenticity. Image: Watches from Brilliant Earth's Solstice Collection. (Brilliant Earth) Stay in the know with Rapaport industry news and analysis.