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Palo Alto Networks

Builds cybersecurity tools for organizations

Partner Solutions Architect - Cortex

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Experience as a pre-sales System Engineer Manager for 5 or more years.
  • Knowledge of security product market trends, competitor offerings and products, the company roadmap, and technology development efforts.
  • Experience selling, designing, implementing, or managing one or more of the following solutions: network security, SASE, SaaS, CNAPP, or SOC transformation technologies.
  • Experience partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions.
  • Strong written and verbal communication and presentation skills.
  • A quota-driven approach focused on serving as a trusted advisor to partners.
  • Experience selling, demonstrating, installing, or troubleshooting cloud security products; experience with hardware and cloud-based security platforms is beneficial.
  • Experience with Security Operations Center technologies such as SIEM, SOAR, XDR/EDR, and related components; cloud security experience is a plus.
  • Proven experience developing, managing, or supporting technical offers with SP, MSSP, or GSI partners.
  • Experience and understanding of cybersecurity and current market trends, plus directional familiarity with or certification in Palo Alto Networks technologies.
  • Experience and understanding of APIs, orchestration tools, and scripting.
  • Understanding of Unix/Linux and Windows operating systems.

Responsibilities

  • Develop predefined partner-led offerings based on next-generation security platforms, including service descriptions, end-customer use cases, technology capability mappings, support models, delivery flows, runbooks, and troubleshooting guides.
  • Recommend advisory, implementation, or managed offers and best practices tailored to partner-provided or interpreted requirements and subject matter expertise.
  • Assist Business Development in evaluating partners’ technical capabilities before offer development and ahead of offer launch.
  • Provide technical enablement and support to relevant partner personnel, including presales, delivery, operations, professional services, and consulting teams, through partner-specific webinars, workshops, ongoing discussions, and product-specific on-demand and instructor-led training.
  • Create and influence technical documentation, including offer development processes, technical offer collateral, internal systems flows, reference architectures, and lessons for future enhancements.
  • Facilitate and manage environments for labs, demos, partner training, and technology showcases supporting partner offerings.
  • Maintain, optimize, and refine partner offerings throughout their lifecycle by adding capabilities and ensuring efficient, consistent consumption by partners and end customers.
  • Champion internal enhancements to partner offers based on key learnings and partner feedback, collaborating with Business Development on product innovations, reference architecture models, process and systems optimization, and technical program benefits.
  • Collaborate with internal technical partners, serving as a subject matter expert on technical partner offers for Domain Consultants, Developer Relations, Product Management and Engineering, Professional Services, Customer Success, and other internal subject matter experts.
  • Discuss and highlight product alignment with partner requirements and product differentiation.
  • Architect solutions that help partners strengthen and simplify their security posture.
  • Help customers build and further develop services around Cortex products.
  • Travel at least 25% within the designated region, subject to the travel policy.

Desired Qualifications

  • Technical documentation experience.
  • Proficiency with G-Suite.
  • Experience with artificial intelligence and machine learning in enterprise security, including threat detection and prediction, automated security response, security analytics and reporting, and AI-driven security tools and platforms.
  • A Bachelor of Science degree or higher, and/or relevant industry certifications such as CCSP or CCSK.

About the Company

Palo Alto Networks

Builds cybersecurity tools for organizations

Palo Alto Networks builds cybersecurity hardware and software for businesses and public institutions, protecting their networks, cloud workloads and digital identities. Its portfolio combines network firewalls with tools that detect attacks, investigate security alerts and manage access to sensitive systems. Security teams use these products across offices, data centers and cloud environments, with shared data and automated workflows connecting the company's platforms. It earns revenue from appliance sales and software licenses, plus subscriptions and support contracts that keep protections and services active over time. Palo Alto Networks began operations in 2005 and is headquartered in Santa Clara, California.

Company size
10,001+
Company stage
IPO
Headquarters
Santa Clara, CA
Founded
2005

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