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Mews Systems

Cloud-based hospitality management for hotels

Business Development Representative

Full-Time
$60k - $70k+ Commission
Junior
United States
HybridApplicants must live in the Central or East Coast United States.
Sales & Account ManagementSales Development Representative

About the job

Requirements
  • Ideally have at least six months of experience in an outbound-facing role involving initiating contact and handling rejection, such as BDR, SDR, inside sales, or a high-contact customer-facing position.
  • Live and be located in the Central to East Coast United States, or Central United States (for example, Texas or Tennessee).
  • Have a genuine connection and passion for hospitality through hotel operations, front desk, reservations, events, food and beverage, or deep curiosity about how hotels work.
  • Communicate clearly in writing and verbally in both languages, adapting tone for different decision-maker profiles.
  • Have AI Fluency Level 2 or equivalent hands-on experience: deliberately use AI for outreach research and drafting, review messages before sending, and take ownership of the result.
Responsibilities
  • Run multi-channel cold outreach, including calls, emails, and targeted sequences, to hotel general managers, revenue managers, and procurement contacts, converting conversations into booked discovery meetings for the Account Executive team.
  • Research and tier new business opportunities in the East Coast and Central United States market, building pipeline independently.
  • Track and report pipeline activity to the direct manager on weekly, monthly, and quarterly cadences.
  • Feed market intelligence from hotel operators back to the regional commercial team to improve targeting and outreach.
  • Use AI regularly for research and prospecting.
Desired Qualifications
  • Familiarity with Salesforce and outbound platforms such as Outreach, Salesloft, or LinkedIn Sales Navigator.
  • Prior BDR or SDR experience at a SaaS company, with a track record of meeting activity and pipeline targets.
  • Hospitality experience.
  • SaaS experience.

About the company

Mews Systems provides a cloud-based hospitality management platform that helps hotels run operations more efficiently, boost performance, and maximize revenue. The system is designed for modern hoteliers and is used by over 12,500 customers across 85 countries to deliver better guest experiences. The product works as a cloud suite for hotel management, enabling operators to manage reservations, front desk, housekeeping, payments, and revenue-related tasks from a single platform, accessible anywhere with internet access. What sets Mews apart is its large global footprint and focus on streamlining operations through a centralized cloud solution, which differentiates it from traditional on-premise systems and from smaller competitors. The company’s goal is to simplify hotel operations while improving guest satisfaction and financial outcomes by providing a scalable, cloud-based platform that enables hoteliers to operate more effectively.

Company Size

1,001-5,000

Company Stage

Growth Equity (Non-Venture Capital)

Total Funding

$817.7M

Headquarters

Amsterdam, Netherlands

Founded

2022

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Simplify's Take

What believers are saying

  • January 2026 Series D raised $300 million at $2.5 billion valuation for expansion.
  • October 2026 Guest Messaging and Automations target repetitive front-desk work and accelerate upsell conversion.
  • September 2026 North America POS launch expands wallet share across existing hotel customers.

What critics are saying

  • Mews cut 15% of staff in July 2026, signaling execution strain after rapid expansion.
  • Agentic AI promises depend on hotel workflows trusting automation; failure stalls adoption by 2027.
  • Oracle, Oracle Hospitality, and SiteMinder can bundle incumbents, squeezing Mews's distribution advantage.

What makes Mews Systems unique

  • Mews unifies PMS, POS, RMS, housekeeping, and payments on one hospitality data model.
  • Mews secured August 2026 EEA e-money license, embedding regulated payments into hospitality workflows.
  • Accor standardized Mews F&B technology across 850-plus properties, validating enterprise-scale deployment.

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Benefits

  • Company Equity
  • Parental Leave
  • Unlimited Paid Time Off
  • Flexible Work Hours
  • Phone/Internet Stipend
  • Wellness Program
  • Professional Development Budget

Company News

PR Newswire
Oct 1st, 2026
Mews launches Guest Messaging and Automations to cut hotel admin workload by 80%

Mews has launched Guest Messaging and Automations, two features designed to reduce repetitive work for hotel staff. Guest Messaging consolidates communications from multiple channels into a single AI-powered inbox, with Mews AI answering 80% of routine questions instantly using property-specific data. The system addresses a significant gap in hotel operations: one in three guest messages goes unanswered, and responses average eight-hour delays. Messages from SMS, WhatsApp, Booking.com, Expedia, and the Mews Guest Portal now appear in one thread linked to guest profiles. Automations enables hotels to build workflows for loyalty moments and operational tasks without coding. At selected Strawberry properties, up to 60% of upgrades for Gold and Platinum guests were automated. During beta testing, 47,000 automations ran across the Mews platform. The hospitality operating system now powers 15,000 customers across 85 countries.

PR Newswire
Sep 10th, 2026
Mews launches unified POS system in North America, cutting manual reconciliation time to zero

Mews has launched its point-of-sale system in the United States and Canada, allowing hotels to run property management, food and beverage operations, and payments on one platform. The POS system, which went live in over 20 countries across Europe and APAC since its 2024 introduction, connects guest profiles, billing, and payments automatically. The system addresses inefficiencies in traditional hotel operations, where staff typically spend two hours daily reconciling separate POS, property management, and accounting systems. Meiser Hotels in Germany eliminated this reconciliation time entirely after implementing Mews POS. The platform is designed for hotel-specific F&B operations including restaurants, bars, retail, and breakfast service. F&B charges post directly to guest bills, and receipts integrate with the property management system. Mews currently serves 15,000 customers across 85 countries.

PR Newswire
May 27th, 2026
Mews launches AI-native operating system unifying hotel software into single platform

Mews, a hospitality software company, has launched five new products that converge into what it calls the first AI-native operating system for hotels. The launches include revenue management, distribution, guest messaging, automations and accounts receivable capabilities. Founded 14 years ago, Mews aims to replace the eight to ten separate software systems typically used by hotels with a unified platform. New features include dynamic pricing running 150 million calculations daily, a channel manager connecting to 400-plus online travel agencies, and automated guest messaging across multiple platforms. According to independent research from IDC, hotels using the Mews Operating System achieve 8.7% revenue growth and €350,000 in annual benefit per 100 rooms, with a 476% three-year return on investment. The company currently serves 15,000 customers across 85 countries.

PR Newswire
May 26th, 2026
Mews partners with Uber to embed ride booking into hotel operating systems

Mews, a hospitality operating system, has partnered with Uber to integrate ride booking directly into hotel property management systems. The collaboration allows hotels to request, track and bill Uber rides from within the Mews platform, transforming what has traditionally been a manual front desk task. The integration addresses a significant revenue opportunity: Mews research found guests spend an average of $50 per stay on transportation arranged independently of hotels. The system will enable staff-initiated and guest-initiated bookings, live vehicle tracking, automatic billing to guest folios through Mews Payments, and transportation pattern insights. The partnership was announced at Mews Unfold in Amsterdam, where Christophe Peymirat from Uber for Business EMEA and Mike Coscetta, President of Mews, discussed the collaboration. A pilot programme launches this year across Mews's 15,000 customers in 85 countries.

PR Newswire
Apr 15th, 2026
Mews launches Business Intelligence with AI insights for hotels, driving 20% occupancy gains

Mews, a hospitality operating system, has launched Mews Business Intelligence, a native data and analytics product delivering AI-powered insights for hoteliers. Built directly into the Mews platform, the tool provides real-time business data access, customisable dashboards and automated reporting without requiring manual exports. The system combines Mews data with external sources like online travel agencies and Google Ads to provide unified performance views. Over 1,000 early adopters are already using the platform. The Adara Hotel in Whistler reported a 20% increase in two-bedroom suite occupancy and an 11% total revenue uplift during spring after implementing the tool. Mews BI is now available to all customers with Mews Analytics or Enterprise packages at no additional cost, with hostel support planned for later in 2026.