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Silver Cross Hospital

Nonprofit hospital serving Chicago's southwest suburbs

Laboratory Quality Compliance Coordinator - Medical Groups

Full-TimeUpdated on 10/24/2026
$30.70 - $38.38
Senior
Bachelor's
Remote in USA
RemoteRemote within 60 miles of the hospital. Must live within 60 miles of the hospital.
Medical, Clinical & VeterinaryDiagnostics & Laboratory Professionals

About the job

Requirements
  • Knowledge of organizational policies, procedures, and systems.
  • Knowledge of office management techniques and practices.
  • Knowledge of computer systems, electronic medical records, and applications.
  • Knowledge of research methods and procedures sufficient to compile data and prepare reports.
  • Ability to communicate effectively in writing and verbally, including appropriate grammar, spelling, and punctuation.
  • Ability to establish and maintain effective working relationships with employees and the public.
  • Ability to effectively communicate and present information.
  • Ability to read, interpret, and apply policies and procedures.
  • Ability to identify problems and recommend solutions.
  • Ability to establish priorities and coordinate work activities.
  • Ability to multitask, prioritize appropriately, manage time, and remain organized.
  • Computer skills and knowledge of online resources necessary for the role.
  • A bachelor's degree is required.
  • Medical Laboratory Scientist or Medical Technologist qualification is required.
  • Five years of health care laboratory experience or other related experience is required.
  • Must live within 60 miles of the hospital.
Responsibilities
  • Fulfill the CLIA requirements of Technical Consultant and Technical Supervisor.
  • Assure regulatory compliance for the medical group laboratories.
  • Review and approve test validations for new methods and reagents before implementation.
  • Review and approve changes to reference ranges and reporting formats.
  • Consult and guide laboratory staff.
  • Ensure all laboratory staff are properly trained.
  • Evaluate and document the competency of all laboratory section staff annually.
  • Establish, maintain, and review laboratory quality control and quality programs.
  • Review quality control and maintenance records monthly.
  • Ensure the laboratory is enrolled in an approved proficiency testing or alternate assessment program for each analyte or test performed and meets acceptable performance requirements.
  • Ensure proficiency samples are tested as required, sign attestation statements, review results, initiate corrective action when necessary, and alert the Laboratory Director to problems and failures.
  • Prepare laboratory policies and procedures and develop standardized practices; review and sign unrevised or minimally revised policies and procedures bi-annually.
  • Develop current written procedures that are controlled, approved, and available to testing staff.
  • Conduct training and annual competency assessments and track and document them.
  • Advise on equipment.
  • Track CLIA licenses.
  • Liaise between regulatory and proficiency testing agencies and the laboratory.
  • Evaluate and sign maintenance and quality control logs at least monthly.
  • Evaluate and sign proficiency testing.
  • Provide guidance on everyday issues such as failed quality control.
  • Perform competency assessments.
  • Participate in professional and educational development activities and programs to stay current with health care trends and practices.
  • Facilitate team meetings and education opportunities as appropriate.
  • Perform related work as required.
  • Perform and teach quality control and calibration on all instruments, ensuring validity and accuracy.
  • Establish laboratory policies and protocols.
  • Educate and train new and existing staff on preparing and processing laboratory samples using established protocols, quality control standards, point-of-care testing, phlebotomy, safety, environmental and infection control practices.
  • Keep and maintain records and reports on results according to state and federal guidelines and established procedures.
  • Maintain privacy and confidentiality in matters involving patients, coworkers, and the hospital, in accordance with the Standards of Conduct.

About the company

Silver Cross Hospital is an independent nonprofit hospital serving adults and children in Will County and Chicago's southwest suburbs. Its emergency department is a Level II trauma center, and its maternity services include intensive care for premature and high-risk newborns. Partnerships bring UChicago Medicine cancer care, Lurie Children's neonatal specialists and Shirley Ryan AbilityLab rehabilitation to its campus. Patients also use outpatient testing, physician offices, urgent care centers and a freestanding emergency center in Homer Glen, with hospital surgery and specialty care available on the main campus. Opened in Joliet in 1895, Silver Cross is headquartered in New Lenox, Illinois.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New Lenox, IL

Founded

1895

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