EZCORP

Non-recourse pawn loans with merchandise sales

Customer Service

Checkout & Customer ServicePosted on Nov 11

Full-timeGuatemala City, GuatemalaNo salary listedIn-person

About the Job

Requirements

A secondary-level qualification is required: Perito en Administración de Empresas, Perito Contador, Bachiller, or a related program.
Experience in customer service, cashiering, or sales is required.
Intermediate knowledge of Microsoft Office packages is required.
Excellent communication and interpersonal skills are required.

Responsibilities

Provide excellent customer service.
Perform store-opening and store-closing tasks.
Be responsible for assigned funds.
Carry out assigned commercial activities.
Maintain cleanliness and order in the assigned area and the store generally.
Track items located on the sales floor.

Address: 15av. 16-11 Zona 6 Guatemala, Guatemala 1000

Brand: Guateprenda

Trabajar para EZCORP - GUATEPRENDA no es sólo un trabajo; ¡es una carrera!

Ofrecemos una trayectoria profesional estructurada para brindarle la oportunidad de mejorar sus habilidades en un entorno divertido y de ritmo rápido que viene con un salario competitivo, un generoso potencial de bonificación y grandes beneficios.

Otras tareas del Servicio de Atención al Cliente incluyen, entre otras:

Brindar un excelente servicio al cliente.
Realizar tareas de apertura y cierre de tienda.
Ser el responsable de los fondos asignados.
Ejecutar las actividades comerciales asignadas.
Mantener el orden y limpieza de su área asignada y la Tienda en general.
Llevar el control de los artículos que se encuentran en piso de venta.

Los requisitos adicionales para el puesto incluyen:

Graduado a nivel medio: Perito en Administración de empresas, Perito Contador, Bachiller o carrera afín.
Experiencia en servicio al cliente, cajero o ventas.
Excelente comunicación y habilidades interpersonales
Conocimientos de paquetes de office: Medio

About the Company

EZCORP

Non-recourse pawn loans with merchandise sales

EZCORP provides short-term cash solutions through pawn loans and sells pre-owned merchandise. It operates pawn stores in the United States and Latin America where customers can obtain non-recourse loans secured by personal property. In addition to lending, EZCORP sells collateral forfeited merchandise and used goods to value-conscious shoppers. The company targets cash- and credit-constrained consumers and emphasizes a straightforward customer experience in fast-paced locations. Unlike pure lenders, EZCORP combines lending with merchandise sales and brand-wide service standards to differentiate itself. Its goal is to meet customers’ immediate cash needs while offering access to affordable used items, supported by a scalable store network and a focus on service quality.”}

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Austin, TX
Founded: 1978

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