Operations Excellence Project Manager
Butler Hospitality
Operations Excellence Project Manager
Butler Hospitality
Cloud kitchen F&B service for hotels
About Butler:
Butler Hospitality is a hospitality tech company that works with hotel developers, owners, and operators to increase the efficiency of hotel food and beverage operations. Butler leases restaurants inside of full-service hotels, takes over front-of-house, and then transforms the kitchen into a delivery hub that provides virtual room service and catering to nearby limited and select service hotels. Currently serving over 175 hotels and 40,000 keys in NYC, Chicago, Miami, and Washington DC, Butler will expand to ten additional markets by the end of 2022.
About the role:
Butler Hospitality is looking to hire an Operations Excellence Project Manager to work closely with our Operations Excellence Team to assist with data retrieval, reporting and project management to support our restaurant opening processes, and live operations to drive strong revenue.
Butler is planning for extensive expansion in the coming year, requiring key people in the right place to support the growth for our continued success.
SUMMARY:
This position is responsible for supporting the Operations Excellence department to monitor the success of initiatives set forth by this team across the organization to ensure efficiency, process, and adoption. This person will ensure that all relevant information is obtained and tracked from key stakeholders to monitor progress.
JOB RESPONSIBILITIES:
QUALIFICATIONS:
COMPENSATION & PERKS
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Cloud kitchen F&B service for hotels
Butler Hospitality ran cloud-kitchen delivery for hotels by taking over underused hotel kitchens and turning them into centralized production hubs that prepare and deliver meals to a network of partner hotels. For hotels with existing restaurants, it managed F&B operations; for limited-service hotels, it offered a virtual room service option with direct-to-room billing through hotel systems and delivery by Butler staff in about 30 minutes. Its strategy aimed to achieve economies of scale by pooling demand across properties and offering higher quality meals at lower costs, supported by a direct sales model sharing revenue with partner hotels. The company grew to serve hundreds of hotels in multiple cities, including major brands, before ceasing operations in May 2022 due to factors like COVID-19 pressures and internal challenges.
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