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ControlUp

Cloud-based IT management for EUC

AI Product Engineer

AI Application Engineering +1Posted on Nov 9
Full-timeRemote in PolandNo salary listedRemote

About the Job

Requirements

  • At least 5 years of product management experience, with a track record of building products from 0 to 1 that reached real users.
  • Demonstrated ability to create working products independently with AI tools across the technologies needed for a feature.
  • Experience working directly with customers to understand their needs and deliver solutions.
  • Experience in vulnerability management, including scanners, CVE, CVSS, KEV, and the process of turning a finding into an endpoint fix.
  • Ability to own full-stack delivery, including backend development with Python, Go, C#, or Node.js; data work with SQL and large datasets; and sufficient React and TypeScript frontend experience to ship a complete feature.
  • Production experience in the cloud with AWS or Azure, CI/CD, and observability.
  • Daily use of AI coding tools and experience shipping at least one LLM, RAG, or agent feature to production.
  • Fluency in English at B2 level or higher.

Responsibilities

  • Take new compliance capabilities from idea to production in weeks.
  • Build data pipelines combining vulnerability, patch, and device data from the company's agent, scanners such as Tenable, Qualys, and Rapid7, and patch catalogs into an accurate unified view.
  • Design and ship AI features that explain risk in plain language, prioritize remediation, generate audit evidence, and safely remediate issues through agents.
  • Own production quality, including finding correctness, monitoring, alerting, and prevention of silent failures.
  • Work directly with customers and field teams and turn their problems into shipped product.
  • Measure impact after release and iterate.

Desired Qualifications

  • Experience in security or compliance, including vulnerability management, CVE, CVSS, KEV, patch management, CIS benchmarks, SOC 2 or ISO 27001 evidence, or GRC tools.
  • Experience with endpoint or IT operations technologies, including Windows or macOS agents, RMM, MDM/Intune, or SCCM.
  • Founding engineer or early-startup experience.
  • Side projects or open-source projects built and launched independently.

About the Company

ControlUp

Cloud-based IT management for EUC

ControlUp provides a cloud-based digital employee experience (DEX) management platform that helps IT teams quickly resolve issues, prevent tickets, and reduce costs. It delivers an end-to-end view of End User Computing (EUC) environments and real-time metrics from endpoints and applications to troubleshoot and remediate problems. The platform is especially useful for organizations that rely on unified communications tools like Microsoft Teams and Zoom, enabling monitoring and optimization of user experience for these tools. Unlike some competitors, ControlUp emphasizes real-time desktop and endpoint monitoring, automated fixes, and proactive avoidance of outages, with a subscription-based model that includes a free 50-user VIP pack for monitoring local and remote devices and apps. The goal is to shorten troubleshooting time, lower operational costs, and improve productivity by ensuring a smooth digital experience for end users.

Company size
201-500
Company stage
Series D
Total funding
$141.2M
Headquarters
Rishon LeTsiyon, Israel
Founded
2012

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