At AKQA, (part of WPP) we blend the imaginative application of art and science to create beautiful ideas, products, and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination and deliver impressive returns for our clients.

The Delivery team is at the heart of every project, ensuring work is delivered to the highest quality, on time, and that clients receive the greatest possible value from their investment. We build strong relationships, champion collaboration, and foster open communication between project teams and clients. AKQA’s process and governance standards are industry-leading, providing the tools, training, and support to make this possible.

Working with globally recognised and highly respected brands, the Project Manager is responsible for the full lifecycle client projects, from initial idea through to successful delivery. You will translate client needs into clear project plans, accurately estimate and budget projects, and effectively manage both the project and the team.

This role sits at the intersection of design, user experience, and technology. Requiring strong collaboration across creative and UX disciplines as much as with engineering.

This is a client-facing role requiring effective communication and management across all internal disciplines.

Located in Berlin, Germany, as part of the AKQA team, you will work in an environment that fosters a dynamic and meritocratic culture, surrounded by some of the brightest minds in their fields.

ROLE REQUIREMENTS

Serve as a key point of coordination between UX, Design, and Engineering teams, actively participating in design reviews, UX workshops, and creative processes, not just technical ceremonies. Guide the translation of design intent and user experience goals into actionable development tasks, ensuring consistency between user needs, business goals, and technical execution.
Manage a range of digital projects ensuring delivery on time and within budget.
Define what success looks like for each project, in agreement with the client, and ensure the team achieves those goals.
Tailor and communicate the most appropriate project structure and methodology (e.g., agile, waterfall, or hybrid approaches) for each phase, documenting this clearly in the project scope.
Collaborate with team leads to accurately estimate projects based on the most suitable model (e.g., fixed-price, capped time and materials).
Develop clear and thorough project scopes of work that serve as the foundation for delivery, ensuring projects remain within agreed boundaries.
Forecast resource requirements across teams and assist with proactive resource planning.
Maintain close alignment across UX, UI, and engineering teams throughout the project lifecycle, guiding the translation of design intent into actionable development tasks and ensuring consistency between user needs, business goals, and technical execution.
Manage and prioritize the product backlog, refining acceptance criteria, and ensuring alignment between business goals and delivery.
Utilize AKQA's management information system to effectively create, track, and monitor overall project progress, burn rates, and financial status. Proactively highlight and resolve potential overruns or financial issues.
Author well-crafted Project Status Reports, ensuring timely submission and accuracy.
Present and communicate effectively, both verbally and in writing, to internal teams and external clients.
Manage suppliers, partners, and client teams to ensure optimal outcomes for both clients and AKQA. Keep stakeholders informed of project progress at all times and manage expectations proactively.
Continuously strive to improve AKQA’s delivery practices, processes, and team efficiency.

QUALITIES AND CHARACTERISTICS

Proven experience leading complex digital projects, such as websites, e-commerce platforms, or mobile applications.
Experience as a Project Manager or Product Owner within an agile delivery environment.
Demonstrated experience collaborating closely with UX and Design teams. Understanding design processes, user research cycles, and creative workflows, and knowing how to manage and protect design quality throughout a project.
Comfortable navigating across UX, UI, and technical implementation, with the ability to speak credibly to each discipline, equally at ease in a design critique as in a sprint planning session.
An accomplished communicator who builds confidence with internal teams and earns the trust of clients.
Demonstrated ability to work well under pressure with a high degree of flexibility and adaptability. Self-motivated and comfortable working independently.
Possess strong business acumen and sound judgment.
A customer-focused mindset, unwavering commitment to quality, and a drive to continually improve processes and outcomes.
Excellent attention to detail.
Commitment to high standards of excellence and integrity.
Fluency in both English (German is nice to have but not mandatory)

We provide an extensive range of benefits. To find out more click here.

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

About the company

AKQA is a digital design and communications agency that delivers digital strategy, experience and product design, e-commerce, and technology implementation for global brands. Its approach combines creativity, technology, and data to build digital products and immersive campaigns. The company works through integrated teams that move from strategy to design to development and activation, using technologies such as artificial intelligence, augmented reality, and virtual reality to create engaging experiences. AKQA differentiates itself by operating as an autonomous subsidiary within WPP while leveraging scale across 50 countries and about 6,000 employees, enabling end-to-end services and a track record of large-brand work (e.g., Microsoft, Nike, Google, Unilever) and industry recognition. Its goal is to help brands transform digitally and achieve measurable business results through compelling, user-centered digital experiences.

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

$540M

Headquarters

San Francisco, California

Founded

2007

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Simplify's Take

What believers are saying

HubSpot appointed AKQA in March 2026, expanding the agency's enterprise growth pipeline.
AKQA launched an AI-crafted Lexus campaign in March 2026, proving commercial AI execution.
AKQA won 22 Cannes Lions in 2026, including a Grand Prix, signaling creative momentum.

What critics are saying

WPP's 2026 consolidation pushes AKQA deeper into group-wide cost-cutting and restructuring.
Leadership churn persists after Ajaz Ahmed's 2024 exit and 2025 Americas departures.
Grey's 2025 separation and WPP integration threaten AKQA's standalone identity by 2027.

What makes AKQA unique

AKQA embeds AI across creative, strategy, and technology, now with a unified global structure.
HubSpot hired AKQA in March 2026 for brand, product, and customer-experience integration.
AKQA still wins prestige work for Lexus, Microsoft, Nike, and global awards.

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Benefits

Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

-7%

1 year growth

-7%

2 year growth

-7%

Mumbrella

Oct 7th, 2026

AKQA promotes Luciano Di Leonardo to executive technology director.

AKQA promotes Luciano Di Leonardo to executive technology director. October 8, 2026 9:05 AKQA has promoted Luciano Di Leonardo to executive technology director, overseeing the agency's technology practice and engineering organisation. His focus will be on advancing AI-native development and enhancing technology's role in client strategies. The announcement: AKQA, the frontier agency, has promoted Luciano Di Leonardo to Executive Technology Director, Australia, expanding his leadership remit as the agency accelerates the evolution of its technology and engineering practice. In the role, Luciano will lead AKQA Australia's technology practice and engineering organisation, as well as its technology strategy for clients. He will oversee technical program delivery across the agency's Australian client portfolio and lead a team spanning solution architects, technical leads, delivery leads and principal engineers. Enjoying Mumbrella? Sign up for our free daily newsletter. A key focus of his expanded remit will be advancing AKQA's shift towards AI-native development, embedding agentic AI tools, modern engineering workflows and new capability frameworks into the practice. Luciano will report to Eric Orton, Chief Technology Officer, APAC, while working closely with AKQA Australia's Managing Director Justine Leong and the wider Australian executive leadership team across creative, strategy, experience design and client services, to bring technology into the heart of the agency's innovation offering. Luciano said the rapid development of AI represented a defining opportunity for both the agency and its people. "AI is a once-in-a-generation inflection point. In much the same way the internet reshaped our industry 25 years ago, AI is changing how we create, engineer and deliver experiences," said Luciano. "My ambition is to move technology beyond being a delivery partner to becoming an invention partner. That means being people-led and AI-amplified - using AI to extend the ingenuity, craftsmanship and creativity of our teams, rather than replace what makes them exceptional." Luciano has spent more than 15 years with AKQA, leading technical strategy, enterprise architecture and the evolution of engineering practices. Before joining the agency, he held technology roles across Australia and the United Kingdom working in various industries such as insurance, digital, product development and IT sectors. During his time at AKQA, Luciano has worked across commerce and retail, insurance, superannuation, travel, government and entertainment, partnering with clients including AustralianSuper, Foodstuffs NZ, Inland Revenue NZ, Visit Victoria, HESTA, RACWA, Australian Ethical Super and Country Road Group. Among his major technology initiatives, Luciano spearheaded Country Road Group's digital transformation, coordinating more than 30 stakeholders across three locations and offshore teams to deliver a serverless, edge-based headless architecture capable of deploying 24 websites in 240 seconds across four retail brands. He also established and managed AKQA's 24/7 Managed Services support operation, introducing enterprise tooling and modern operational SLA frameworks. Across his career, he has recruited, mentored and developed more than 100 technology specialists. Eric Orton, Chief Technology Officer, APAC, at AKQA, said: "Luciano has been at the heart of every major transformation in our business over the last 15 years, leading some of our highest-impact work across Australia and New Zealand. His leadership, technical depth and commitment to our teams and clients have helped shape so much of what we've achieved together. "AI is bringing one of the biggest shifts our industry has seen, fundamentally changing the way ideas are conceived, built and experienced. I'm thrilled to have Luciano guiding our team and clients in Australia through this next chapter, and I look forward to what we'll achieve together." Luciano added: "I care deeply about this team and the future we can build together. I want to create a clear vision, elevate the people who are already pushing boundaries and make AKQA's technology practice a place where exceptional technologists are proud to do the best work of their careers." Have your say. Or comment anonymously Your comment will be marked as unverified

Ethical Marketing News

Sep 7th, 2026

AKQA appoints Rosie Milton-Schönemann as global director of marketing and communications.

AKQA appoints Rosie Milton-Schönemann as global director of marketing and communications. AKQA has appointed Rosie Milton-Schönemann as its global director of marketing and communications. This newly created role reflects the agency's ambition to further strengthen its brand, reputation and market positioning in its next chapter under AKQA CEO and WPP group chief strategy officer, Baiju Shah. In this role, Rosie will lead AKQA's global marketing and communications strategy, drawing from a career working with companies operating at the intersection of creativity and technology. Rosie will partner with leaders across AKQA's worldwide business to strengthen its reputation, sharpen its narrative and help define how the agency's role as the frontier agency is understood by clients, talent and the wider industry. Rosie joins from Accenture Song, where she spent nearly a decade helping shape the company's global reputation during a period of significant growth and several leadership and transformation cycles. Most recently, she led global corporate communications, overseeing brand reputation, executive communications and integrated external engagement as part of the marketing and communications leadership team. Commenting on her appointment, Rosie said: "I firmly believe that reputation is one of the most powerful drivers of growth. The opportunity to help shape how AKQA is understood by clients, talent and the wider industry at such an important moment for the business is incredibly exciting. AKQA has long been recognised for the quality of its ideas and the calibre of its people. I'm looking forward to working with Baiju, our global leadership team and colleagues across the WPP network to build on that legacy and ensure the agency's reputation is as distinctive as the work it creates." Rosie joins AKQA at a time of considerable momentum, following recent leadership appointments, new client partnerships and continued recognition for creative and technological innovation. The appointment reflects AKQA's commitment to strengthening its market presence as it continues to imagine and create what matters next for clients and communities around the world.

Branding in Asia

Sep 2nd, 2026

AKQA Australia appoints Jonathan Hales & Martin Tozzi-Condivi Executive Client partners.

AKQA Australia appoints Jonathan Hales & Martin Tozzi-Condivi Executive Client partners. Hales will focus on public sector growth, while Tozzi-Condivi takes on a deeper financial services remit. AKQA Australia has appointed Jonathan Hales as Executive Client Partner and promoted Martin Tozzi-Condivi to the same role, with both taking on senior client leadership responsibilities across the Australian business. Hales joins the Australian business after four years leading AKQA's Wellington studio in New Zealand in a similar client leadership role, while Tozzi-Condivi moves into the position after eight years with AKQA. Both report to Managing Director Justine Leong. Hales will focus on supporting the agency's portfolio of client brands, driving new business growth and expanding its established public sector practice. Tozzi-Condivi will lead multidisciplinary teams across digital transformation, brand strategy and customer experience optimization, with a deeper focus on financial services and member-focused organizations. Hales brings more than 40 years of experience across advertising, brand, design and public sector transformation. His work has included teams behind the New Zealand passport and identity program, the global reinvention of the New Zealand wine industry, and a public information program supporting New Zealand's largest public transport transformation. Tozzi-Condivi has spent eight years with AKQA, with a focus on the financial services sector, long-term client relationships and the customer lifecycle. In his expanded role, he will continue to bring together multidisciplinary teams for clients. "Jonathan and Martin bring complementary strengths to our client service leadership at an important time for AKQA Australia," said Justine Leong, Managing Director, AKQA Australia. "Their appointments reflect our continued investment in senior client leadership and our ambition to deepen trusted partnerships across sectors. Jonathan's successful track record in New Zealand will help us grow our public sector practice, while Martin's expanded remit strengthens our focus on financial services and member-focused organisations. Together, they will help our teams create meaningful impact and commercial value for clients across Australia." "I'm excited by the opportunity to continue my AKQA journey while relocating to Australia," said Jonathan Hales. "Remaining part of AKQA is important to me, and I look forward to supporting our Australian clients, growing the public sector practice, and sharing my experience and knowledge with the leadership team." "I'm thrilled to take on the Executive Client Partner role at such an exciting time for AKQA," said Martin Tozzi-Condivi. "We have an extraordinary team, and I'm looking forward to deepening my focus on the financial services sector - particularly partnering with member-focused organisations - to deliver real-world impact, scale our capabilities, and drive ongoing strategic value and commercial success for our clients."

Bandt

Sep 1st, 2026

AKQA names Jonathan Hales & Martin Tozzi-Condivi Executive Client partners.

AKQA names Jonathan Hales & Martin Tozzi-Condivi Executive Client partners. Published on: 1st September 2026 at 10:46 AM AKQA Australia has appointed of Jonathan Hales and promoted Martin Tozzi-Condivi to executive client partner to bolster the agency's client service leadership. Hales has joined AKQA Australia following four years leading the agency's Wellington studio in New Zealand in a similar client leadership role. Tozzi-Condivi has stepped into the executive client partner role after eight years with AKQA. He was previously group client partner. They will report to managing director Justine Leong and will work across the Australian business in close collaboration with David Clarke, executive experience design director; Eric Orton, chief technology officer; Tara McKenty, chief creative officer; Sarah McGregor, executive creative director; and, Rodney Greenfield, data and AI director. Hales will focus on supporting the agency's portfolio of client brands, driving new business growth and expanding its established public sector practice. Tozzi-Condivi will lead multi-disciplinary teams across digital transformation, brand strategy and customer experience optimisation, with a deepened focus on financial services and member-focused organisations. "Jonathan and Martin bring complementary strengths to our client service leadership at an important time for AKQA Australia. Their appointments reflect our continued investment in senior client leadership and our ambition to deepen trusted partnerships across sectors. Together, they will help our teams create meaningful impact and commercial value for clients across Australia," said AKQA Australia managing director Justine Leong. "I'm excited by the opportunity to continue my AKQA journey while relocating to Australia. Remaining part of AKQA is important to me, and I look forward to supporting our Australian clients, growing the public sector practice, and sharing my experience and knowledge with the leadership team," said Hales. "I'm thrilled to take on the Executive Client Partner role at such an exciting time for AKQA. We have an extraordinary team, and I'm looking forward to deepening my focus on the financial services sector - particularly partnering with member-focused organisations - to deliver real-world impact, scale our capabilities, and drive ongoing strategic value and commercial success for our clients," said Tozzi-Condivi. Join more than 30,000 advertising industry experts Get all the latest advertising and media news direct to your inbox from B&T.

SCG Media

May 22nd, 2026

AKQA New Zealand appoints new executive partner.

AKQA New Zealand appoints new executive partner. AKQA NZ executive product director Matt Townsend, new executive partner Viv Baartman and managing director Dave Bentley. AKQA New Zealand has appointed Viv Baartman as its new executive partner. In this role, Baartman will lead the strategic direction and growth of the Wellington studio, strengthen relationships across the government and enterprise sectors and support the evolution of AKQA's national go-to-market transformation offering. She will report to AKQA New Zealand managing director Dave Bentley and work closely with executive product director Matt Townsend and the wider leadership team to shape digital, customer experience and AI-led transformation initiatives. Strong reputation. "Viv brings a rare combination of strategic thinking, operational leadership and deep human understanding," says Bentley. "She has built a strong reputation for helping organisations navigate complexity, align teams and deliver meaningful transformation. As organisations rethink customer experience, digital products and AI adoption, Viv's leadership will be incredibly valuable for both AKQA and our clients." Townsend adds: "Viv has a calm, grounded leadership style and an ability to bring clarity to ambitious transformation programmes. She understands how to connect strategy, delivery and people in a way that creates momentum and lasting impact." Where creativity and technology meet. Baartman joins AKQA with more than two decades of experience leading digital transformation, customer experience and operational strategy initiatives across government, health, finance, tourism and technology sectors. On her appointment, she says: "AKQA sits in that rare space where creativity and technology come together to deliver impact. "It's exactly the kind of work I love being part of - helping organisations navigate change while creating experiences that matter. What drew me here was not just the ambition of the work, but the calibre of the people behind it. I'm super excited to work alongside such a talented, thoughtful and creative team."

AKQA

Project Manager

About the job