T

T-Mobile

Nationwide wireless carrier offering 4G/5G services

Mobile Associate - Retail Sales

Full-Time
$18/hr+ $5/hour training pay + $18,000 annualized incentive target + Annual stock grant
Entry
Irwin, PA, USA
In Person
No H1B Sponsorship

About the job

Requirements
  • A high school diploma or GED is required.
  • At least 18 years of age.
  • Legally authorized to work in the United States.
  • Required abilities include change agility, communication, customer problem solving, customer service, engaging people, multitasking, sales, and teamwork orientation.
Responsibilities
  • Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
  • Use digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
  • Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
  • Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
  • Perform other duties and projects as assigned by business management as needed.
Desired Qualifications
  • Six months of customer service and/or sales experience in a retail environment.

About the company

T-Mobile US operates as a national wireless carrier in the United States, providing voice, text, and data services to over 130 million customers and selling mobile devices. Its network runs on nationwide 4G LTE and 5G infrastructure, delivering service for postpaid and prepaid plans as well as wholesale partners. It uses a two-brand approach with T-Mobile and Metro by T-Mobile to reach different customer segments and combines wireless service with device sales. Its goal is to deliver reliable wireless service and 5G coverage across the United States while growing revenue from service plans and device sales and expanding its customer base.

Company Size

10,001+

Company Stage

IPO

Headquarters

Bonn, Germany

Founded

1985

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Simplify Jobs

Simplify's Take

What believers are saying

  • September 24, 2026 AutoPilot cut network adjustments in half.
  • October 1, 2026 carrier satellite JV extends coverage into dead zones.
  • T-Mobile and Jio launched commercially available 5G Standalone roaming on September 21, 2026.

What critics are saying

  • Reuters reported T-Mobile expects pricier plan upgrades to reduce third-quarter postpaid additions.
  • Washington AG still challenges T-Mobile's 722,000-violation data-breach ruling.
  • SpaceX Starlink's direct-to-device service threatens T-Mobile's rural coverage advantage by 2027.

What makes T-Mobile unique

  • T-Mobile's standalone 5G and Self-Organizing Network automate recovery faster than rivals.
  • Mint Mobile and Metro by T-Mobile capture price-sensitive customers without diluting the flagship brand.
  • The October 1, 2026 carrier satellite JV standardizes direct-to-device coverage across networks.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Family Planning Benefits

Childcare Support

Tuition Assistance

Short-Term Disability

Long-Term Disability

Voluntary Life Insurance

Voluntary Disability Insurance

Pet Insurance

Phone/Internet Stipend

Company News

Yahoo Finance
Oct 9th, 2026
T-Mobile generates $16B free cash flow annually despite 23% stock decline

T-Mobile stock offers a free cash flow yield of 8.2%, nearly double the S&P 500 median of 4.5%. Over the last twelve months, the wireless and broadband provider generated about $16.2 billion in free cash flow, up from $3.8 billion three years ago. The shares have declined 23% in twelve months amid concerns about slowing growth. Revenue increased 7.9% in the latest quarter, down from 11.3% growth two quarters earlier. Operating margin contracted to 20% from 23% a year ago. T-Mobile carries debt equal to 69% of its market value, compared with 21% for the broader S&P 500. When factoring in net debt, the effective cash yield drops from 8.2% to 5.2%. The company reports third-quarter results on 28 October.

ARLnow
Oct 8th, 2026
T-Mobile on Columbia Pike closes for good.

T-Mobile on Columbia Pike closes for good. Published October 8, 2026 at 9:15AM A T-Mobile store on Columbia Pike has permanently closed. Crews were seen clearing out the retailer at 3211 Columbia Pike earlier this week, and signs posted in the windows indicate that it won't be reopening. "Thank you to all of our amazing customers for your support over the years," the message says, directing customers to the nearest store at 7262 Columbia Pike in Annandale. "[We're] evolving our retail strategy toward a more concentrated portfolio of stores that are increasingly company-operated, enabled by powerful digital tools like T-Life, and staffed by our award-winning team of experts," T-Mobile told the business magazine Fast Company in late August. * Dan Egitto Dan Egitto is an editor and reporter at ARLnow. Originally from Central Florida, he graduated from Duke University and previously reported at the Palatka Daily News in Florida and the Vallejo Times-Herald in California. Dan joined ARLnow in January 2024.

Long Island Business News
Oct 2nd, 2026
True Religion to open its first Long Island location.

True Religion to open its first Long Island location. Jeans retailer True Religion will be opening its first Long Island store at the Green Acres Mall. The Gardena, Calif.-based apparel chain leased a 2,818-square-foot space at the Valley Stream retail complex. Founded in 2002, True Religion offers "urban casual lifestyle apparel and accessories" for women, men and kids. The brand has survived two bankruptcies and now has more than 60 stores throughout the U.S. The company is planning to increase its store count to 150 within the next few years, according to published reports. True Religion merchandise is also sold in major department stores and other retailers. Green Acres has also signed two other new tenants. Footwear brand Timberland leased a 1,608-square-foot store. This will be Timberland's third Long Island location, joining a store in Roosevelt Field and outlet stores at Tanger Outlets Deer Park and Tanger Outlets Riverhead. T-Mobile Northeast LLC, the wireless network operator that is part of Bellevue, WA-based T-Mobile US Inc., leased a 3,488-square-foot store at Green Acres. The Town of Hempstead Industrial Development Agency approved the three new leases at its Sept. 29 meeting. Macerich, the Santa Monica, Calif.-based owner of Green Acres Mall and Green Acres Commons, is required to get the IDA's approval for the tenants' leases under their tax-break agreements. In 2024, the PILOT agreement for the mall was extended until 2031 and the PILOT for the Commons expires at the end of this year. "These new leases continue to bolster our confidence in having made the right decision to provide assistance to the mall," Fred Parola, Hempstead IDA CEO, said in a written statement. "They will bring additional customers to the mall, provide additional jobs. and help to generate new sales-tax revenues." About the reporter David Winzelberg covers real estate, development, land use, retailing, franchising and white-collar crime for Long Island Business News. An award-winning journalist who spent 20 years writing about Long Island for The New York Times, David's work has also appeared in The Atlantic magazine, Forbes.com and has been featured on CNBC's "American Greed." A former adjunct professor of journalism and former editor of a weekly community newspaper, David has hosted news programs for WLIW-TV and is a frequent speaker at area business events. His news reporting, features and investigations have been recognized by several organizations, including the New York Press Association, the Press Club of Long Island, and the Fair Media Council, which also honored him with a Lifetime Achievement Award. He can reached via email at [email protected] or at (631) 913-4247.

Android Authority
Oct 1st, 2026
T-Mobile's next plans could give customers more ways to mix things up.

T-Mobile's next plans could give customers more ways to mix things up. Three new tiers could arrive alongside a fresh approach to perks. Joe Maring / Android Authority Add Android Authority on Google: * T-Mobile is reportedly preparing three new T-Mix plans called Standard, More, and Loaded. * T-Mix Standard could start at $65 for one line, while More and Loaded largely mirror existing Experience plans. * The new branding may tie into T-Mobile's rumored pick-your-perk system, though that part isn't confirmed yet. Between this summer's forced migrations and August's "2.0" refresh, keeping track of T-Mobile plans is starting to feel like a part-time job - just when you think you know the lineup, another one appears. Sure enough, T-Mobile may already be preparing its next batch, this time under a new "T-Mix" banner. Its top deals of the day. According to The Mobile Report, T-Mobile is preparing three main T-Mix tiers: Standard, More, and Loaded. Nothing is official yet, and the details could still change before launch. T-Mix Standard looks like the most interesting addition. It reportedly starts at $65 for one line and includes unlimited talk, text, and data with 50GB of premium data. Pricing would rise to $105 for two lines, $130 for three, and $155 for four, before topping out at six lines for $205. More and Loaded sound much more familiar. More reportedly costs $85 for one line with unlimited premium data and 60GB of hotspot data, while Loaded starts at $105 with unlimited premium data and a 250GB hotspot allowance. Those prices largely mirror the current Experience More and Experience Beyond plans, although More would be $5 cheaper for a single line. Taxes, fees, and AutoPay discounts aren't included. There may also be an Essentials Saver 3.0 plan at $55 for one line or $100 for two, plus versions aimed at students, military members, first responders, and customers 55 and older. This comes only a few months after T-Mobile forced many longtime customers off older plans, then rolled out Essentials 2.0 and refreshed Experience plans in August. More recently, Android Authority learned the carrier could be preparing a pick-your-perk system with options such as Apple Music, YouTube, Google AI, and Xbox Game Pass. That may explain the T-Mix name. The Mobile Report suspects the new plans could let customers mix and match those upcoming perks, but that remains speculation. A previous report suggested those might be going live today, October 1, but so far T-Mobile has yet to go official with any of these rumored changes.

Android Headlines
Oct 1st, 2026
T-Mobile keeps its world 5G Coverage crown despite the backlash.

T-Mobile keeps its world 5G Coverage crown despite the backlash. Oct 1, 2026 Opensignal named T-Mobile US the global winner for 5G coverage and the new time on 5G category among large land-area markets, even as the carrier deals with price hikes, app restrictions, and outages. The article notes that other firms measure these things differently, citing Ookla's July pick of Verizon as best overall. T-Mobile hasn't been getting a lot of good press lately. What with the recent price hikes, forcing customers on its T-Life app, outages, and more. However, it seems that despite all of the carrier's shortcomings, OpenSignal found that T-Mobile actually led the world in 5G coverage as well as time on 5G. T-Mobile leads world 5G coverage and time on 5G. Now, what do these awards mean? Well, according to OpenSignal, they found that T-Mobile US actually led in world 5G coverage. They note that T-Mobile leads in large land-area markets. OpenSignal says, "Our 5G Coverage metric captures the extent of 5G signal while factoring in populated areas, making the metric meaningful and directly comparable across markets." T-Mobile isn't alone in this category, though. Singtel, a Singaporean carrier, led the way when it came to small land-area markets. OpenSignal also found that T-Mobile US won in terms of time on 5G. For those wondering what that means, it's supposed to be a measure of how long subscribers stay on an active 5G connection. This is important because carriers might advertise they offer 5G connectivity. But if the infrastructure is bad or unstable, users won't be able to actually enjoy the benefits of 5G. So in that regard, T-Mobile seems to have taken the crown when it comes to large land-areas. So what's the takeaway? The takeaway here is that despite T-Mobile gaining something of a bad reputation lately, it's hard to deny that the carrier is absolutely killing it in terms of coverage and 5G network stability. This means that even if you don't like what T-Mobile has been doing, if you're after a mobile service that's reliable, T-Mobile seems like a pretty good choice. This isn't the first time that T-Mobile has won these types of awards. Back in July, OpenSignal gave T-Mobile 12 out of 16 possible awards. The carrier won in terms of reliability, consistency, and 5G availability. Of course, it's worth noting that different organizations might measure these things differently. For instance, in July, Ookla awarded Verizon as being the best overall carrier. So that's something to take into consideration.