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sweetgreen

Fast-casual salad and grain bowls chain

Assistant Restaurant Manager

Food & Beverage Operations ManagementPosted on Nov 9
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • At least 2 years of experience in a restaurant management or supervisory role.
  • Experience managing and developing 6 or more team members per shift.
  • Food Handler or ServSafe certification.
  • Must be available to work a minimum of 30 hours per week.
  • Must be at least 18 years old.
  • Must be authorized to work in the United States.
  • Must meet the physical requirements for the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member roles.

Responsibilities

  • Partner with the Head Coach on hiring, onboarding, and training while fostering trust and recognition.
  • Anticipate operational needs and adjust team deployment to support smooth operations.
  • Coach team members hands-on, step in during peak times or staffing gaps, and ensure clear communication and consistent execution.
  • Maintain food safety, cleanliness, and equipment standards by inspecting food quality, checking temperatures, and ensuring compliance.
  • Partner with the Head Coach to promptly resolve facility, supply, and quality issues, while supporting team-member safety and strong audit performance.
  • Maintain a clean, hospitable, brand-aligned guest journey by upholding SWEET standards and acting on guest-experience metrics.
  • Make timely business decisions to deliver fast, accurate, memorable in-store and digital experiences.
  • Manage controllable costs, execute schedules, and partner with the Head Coach to drive sales and implement short- and long-term strategies using insights from the Ops Dashboard.
  • Support daily operations, troubleshoot systems issues, and prioritize tasks to ensure effective team deployment and smooth execution.
  • Perform the essential functions of the Shift Leader role, including duties from the Kitchen Lead and Team Member roles.

Desired Qualifications

  • Experience in fast-casual restaurant chains.
  • Hands-on experience with local, organic, and sustainable products.
  • Familiarity with operational and scheduling technology tools and systems.
  • Leadership experience, including problem-solving and making confident decisions under pressure.
  • Experience fostering a positive team culture, mentoring employees, and delivering guest experiences.
  • Organization, reliability, multitasking, and experience in scheduling, coaching, and performance oversight.

About the Company

sweetgreen

Fast-casual salad and grain bowls chain

Sweetgreen operates in the fast-casual dining space, offering made-to-order salads and grain bowls using whole, seasonal produce. Its business combines brick-and-mortar cafes with a strong digital platform, including an app that enables delivery and pickup alongside in-store ordering. The company differentiates itself through a commitment to seasonal menus, fresh ingredients, and sustainability, using technology to improve user experience and streamline operations. Its goal is to grow its footprint while promoting community health and wellness, maintaining a clear focus on nutritious options and responsible sourcing.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Manhattan Beach, CA
Founded
2007

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