P

Point

Home equity cash via revenue-sharing partnership

Senior Manager - DevOps and AI Enablement

Platform Engineering +1Confirmed live in the last 24 hours
Full-timePalo Alto, CA, USA

About the Job

Requirements

  • At least 10 years of experience in DevOps, platform, site reliability engineering, or infrastructure engineering, with strong technical depth.
  • At least 3 years of experience leading and growing engineering teams, including hiring, mentoring, and performance management.
  • Demonstrated experience shipping AI automations to production, including large language model agents, tool calling, retrieval-augmented generation, and workflow orchestration.
  • A track record of tying automation or platform work to quantifiable business outcomes.
  • Production proficiency with infrastructure-as-code using Terraform, continuous integration and continuous delivery, containerization with Docker and Kubernetes, and at least one major cloud platform: AWS, GCP, or Azure.
  • Strong observability and incident-management practice using tools such as Grafana, Datadog, New Relic, or PagerDuty.
  • Technical fluency to guide and review engineering and automation work, for example with Python or an equivalent language.
  • Ability to build trust with non-engineering stakeholders, including Legal, Compliance, Finance, and Operations.

Responsibilities

  • Lead the infrastructure platform and shared-services organization, and drive key initiatives across the site reliability engineering and infrastructure functions.
  • Own reliability, continuous integration and continuous delivery, infrastructure-as-code using Terraform, cloud platforms (AWS, GCP, and Azure), containerization (Docker and Kubernetes), release tooling, and observability, including incident management and security and compliance (SOC 2).
  • Establish and run AI Enablement as the central hub, providing the sanctioned platform, guardrails, reusable components, and complex builds.
  • Partner with corporate functions and Operations to identify high-value workflows and design agentic AI solutions, including large language model-based agents, tool calling, retrieval-augmented generation, orchestration, and n8n, Zapier, or custom integrations.
  • Partner with IT and Security to keep enablement safe and compliant, including sanctioned tooling, access, and data-handling boundaries for sensitive and regulated functions.
  • Drive adoption of delivered work by defining success metrics, establishing baselines before building, and measuring impact such as capacity reclaimed, cycle time, cost per loan, and stickiness.
  • Define multi-quarter roadmaps tied to measurable business outcomes.
  • Stay current on AI and automation advances, and adjust the roadmap based on user feedback and new technical capabilities.
  • Set technical and quality standards through architecture guidance and review.

Desired Qualifications

  • Experience building a new function or team from zero in a high-growth, high-ambiguity environment.
  • Fintech or other regulated-industry experience, and familiarity with personally identifiable information handling and SOC 2.
  • Process-improvement or robotic process automation partnership experience.
  • Lending or mortgage operations domain knowledge.

About the Company

Point

Home equity cash via revenue-sharing partnership

Point.com helps homeowners access cash by tapping into home equity without monthly payments, income checks, or perfect credit. It uses a partnership model where Point does not take title to the home; homeowners keep full control while Point shares in the home's value. The product works by aligning Point's returns with the home's appreciation or proceeds at sale, buy-back, or refinance, rather than charging ongoing payments. This differentiates Point from lenders that require traditional credit criteria and monthly installments, as the company collaborates with homeowners rather than co-owning the property. Point’s goal is to provide financial flexibility—helping people pay off debts, cover large expenses, or fund dreams—while delivering service-focused support, reflected in positive Trustpilot reviews.

Company size
501-1,000
Company stage
Debt Financing
Total funding
$2.4B
Headquarters
Palo Alto, CA
Founded
2015

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