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DoorDash

Runs apps for local food and grocery delivery

Senior Operations Associate

Business & StrategyConfirmed live in the last 24 hours
Full-timeMesa, AZ, USA$93.8k - $138k

About the Job

Requirements

  • At least 4 years of experience, preferably in the autonomous industry or with a strong interest in it.
  • Experience managing an operationally efficient team through multiple product phases.
  • Experience operating successfully in cross-functional initiatives and complex, fast-moving environments.
  • An analytical mindset and the ability to produce actionable recommendations from complex situations.

Responsibilities

  • Lead a team of operators to execute autonomy goals.
  • Manage an operations team shift supporting autonomous testing and the transition of autonomous technology from ideation to commercialization.
  • Manage a component of operations.
  • Communicate status updates to key stakeholders, including timely identification, escalation, and resolution of issues.
  • Serve as an escalation path for field issues, including incidents, and provide onsite presence depending on severity.
  • Balance business needs, costs, and safety.
  • Develop expertise in the autonomous technology and track and communicate changes to it.
  • Push metrics and contribute to them personally.

Desired Qualifications

  • Proficiency in Google Workspace (gSuite), JIRA, and SQL is preferred but not essential.

About the Company

DoorDash

Runs apps for local food and grocery delivery

DoorDash runs apps that let people order restaurant meals, groceries, and other goods from local businesses, which independent couriers called Dashers bring to their doors. In 2019 it overtook Grubhub to become the largest food delivery service in the United States, and it later expanded abroad by buying Finland's Wolt and Britain's Deliveroo. Merchants pay DoorDash a fee on each order and can buy ads in its apps, while customers pay delivery and service fees or join DashPass, a subscription that cuts those fees. Businesses can also hire Dashers through its Drive service to carry orders placed on their own websites. Four Stanford students founded DoorDash in 2013, and it is based in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2013

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