Internal Audit Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The position will be based in Beijing or Shanghai. The position will be responsible for supporting the China Internal Audit Plan with an emphasis on China business/operation and risk management audits.

The ideal candidate should have strong Audit/Compliance/Risk Management experience within a large high growth company that provides financial products and services, and proven experience in evaluating internal controls or risk/compliance programs. Working experience in AML and data analytics is preferred.

Job Description:

Essential Responsibilities:

• Manage audit assignments, including drafting audit issues and reports, socializing findings with management, and soliciting feedback
• Facilitate issue tracking and validate closure of identified issues
• Develop and maintain professional working relationships with colleagues, business units, and support areas
• Stay updated on industry and business changes to inform audit plans, approaches, and risk assessments
• Evaluate the adequacy and effectiveness of internal controls for regulatory and technology risks
• Provide coaching, mentoring, and leadership to less experienced team members
• Identify regulatory and technology risks and act as a business partner to relevant teams

Minimum Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Job Description Summary:

• Execution of the PayPal China internal audit plan
• Evaluating the adequacy and effectiveness of internal controls in accordance with group audit methodology and the established risk assessment framework.
• Participating in audit risk assessment and the overall implementation of group audit methodology.
• Managing audit projects/assignments, drafting audit issues and reports for review by audit management, facilitating issue tracking and validating closure of issues.
• Pro-actively developing and maintaining professional working relationships with colleagues, the business and respective support areas and work in an integrated manner with fellow team members both locally and globally.
• Completing all work assigned on a timely basis, including ad hoc projects and special investigations.
• Keeping current on regulation/business/industry changes and their effect on the business, audit plan/approach and risk assessments.
• Providing coaching and mentorship to less experienced teammates.

EXPERIENCE REQUIRED:

The ideal candidate should have a minimum of 10 years of Internal or External Audit/Compliance/Risk Management experience within a large and high growth company that provides financial products and services, and proven experience in evaluating internal controls or compliance programs. Working experience with the China regulatory bodies is also preferred.

SKILLS REQUIRED:

The successful candidate must possess:

• Excellent experience in evaluating controls across functions in a global financial organization.
• Excellent relationship and communication skills to build internal networks within the team and wider firm, and the ability to clearly articulate business risks and controls at the senior management level.
• Proactive approach in managing engagements and seeking ways to add value.
• A team player with excellent time and project management skills and the ability to successfully manage multiple projects at one time.
• Experience in designing audit testing programs to evaluate the adequacy of system and manual controls.
• Experience in designing and executing audit approaches which leverage data analytic testing techniques.  
• Excellent problem-solving skills and attention to detail.
• Ability to see the big picture, analyze risks and make recommendations for improvements to mitigate those risks.
• Experience with regulators and the regulatory exam process.
• A working knowledge of local regulations related to payment business.
• A passion for understanding the unique PayPal community, along with a passion for understanding the online payments business.
• Ability to travel as necessary.

Key Responsibilities:

• Execute a range of internal audit projects from the planning and execution through to reporting.  
• Develop and maintain constructive working relationships with all levels of management teams.
• Identify and deliver on value added services during audit engagements.
• Provide auditees with strategic and operational solutions to their needs.
• Support PayPal internal audit strategies and methodologies.

HIGHLY DESIRED:

• CPA or Certified Internal Auditor
• Big 4 or Financial Services with Internal Audit/Compliance/Risk Management Experience   
• Experience using audit data repository, work paper documentation, risk assessment tools such as AuditBoard.
• Experience in AML compliance or audit.

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.