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Ulta Beauty

All-in-one beauty retailer with salons

DC Operations Manager

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeFresno, CA, USA

About the Job

Requirements

  • Demonstrated knowledge of distribution and e-commerce operations in a retail environment.
  • Ability to lead cross-functional teams with diverse goals and responsibilities.
  • Demonstrated skill in driving initiatives related to teams, projects, and quality.
  • Analytical and organizational skills, including troubleshooting, prioritizing, and multitasking.
  • Ability to quickly learn business processes outside one's area of expertise.
  • Ability to apply process improvement initiatives.
  • Strong computer skills, specifically Microsoft Office and a warehouse management system application.
  • Ability to work a rotational, 24/7 on-call schedule supporting operations at all hours.
  • Ability to work a flexible, full-time schedule that includes days, evenings, weekends, and holidays.
  • Ability to travel, including overnight stays.
  • Ability to stand or sit for long periods of time.
  • Ability to work in distribution center conditions that may include loud noises, variable temperatures, dusty environments, and strong scents related to cosmetics or fragrance.
  • Ability to visit stores to understand the store experience and collaborate with field partners.

Responsibilities

  • Lead cross-functional teams of non-exempt associates to improve processes, achieve financial and operational excellence, and support retail, operational, service-related, and e-commerce functions.
  • Manage and implement operational upgrades while maximizing people, process, and performance to achieve service excellence.
  • Champion and model the company's mission, vision, and values.
  • Influence accountability to plan, execute, and achieve objectives aligned with company strategy for growth and profit.
  • Identify patterns and anticipate business needs that drive performance.
  • Deliver efficient and effective solutions within time, cost, and scope constraints.
  • Identify strategic trade-offs among store labor, inventory availability, and upstream expenses.
  • Measure the effect of process changes and accurately quantify their impact.
  • Collaborate cross-functionally to launch new initiatives and track and analyze performance.
  • Raise awareness throughout the enterprise of the impacts of process changes.
  • Facilitate proactive change management for all organizational levels affected by project rollouts.
  • Influence key stakeholders to achieve results autonomously.
  • Determine efficient operations sequences and workflows and recommend methods for maximizing asset and people utilization.
  • Recommend methods to improve associate efficiency and reduce wasted time and effort, including restructuring job duties, reorganizing workflows, and job setup.
  • Participate in training and testing for new systems and processes as part of implementation plans.
  • Lead and execute best practices that promote associate engagement and enablement.
  • Partner with leadership to build culture action plans aligned with people strategies and business initiatives.
  • Identify ways to build and implement talent capabilities at all levels and identify training and development opportunities.
  • Plan and drive operational non-exempt staffing needs.
  • Lead building-wide performance management plans in partnership with the leadership team.
  • Participate in talent calibration, culture survey action planning, goal setting and rollout, performance review consultation, and individual development plan creation and execution.

About the Company

Ulta Beauty

All-in-one beauty retailer with salons

Ulta Beauty operates a nationwide beauty retailer that combines a broad range of products—from affordable drugstore brands to high-end prestige labels—under one roof, plus in-store salon services. Its products are sold in physical stores and online, often via a loyalty program and partnerships like shop-in-shop concepts with Target. The model works by offering both mass-market and luxury beauty items in a single shopping trip, along with beauty services and digital channels that connect in-store and online experiences. The company differentiates itself from competitors by hosting a single destination for the full beauty spectrum, leveraging a large loyalty ecosystem, and integrating service offerings and strategic partnerships to reach more customers. Ulta’s goal is to maintain leadership as the primary one-stop beauty retailer, evolving its blend of physical and digital shopping to meet changing consumer needs.

Company size
10,001+
Company stage
IPO
Headquarters
Bolingbrook, IL
Founded
1990

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