S

Stripe

Online payment processing APIs for businesses

Customer Success Manager - Revenue Suite

Full-TimePosted on 10/5/2026
$128.6k - $193k/yr
Mid
Chicago, IL, USA
In Person

About the job

Requirements
  • At least 4 years of experience in a client-facing role, ideally in enterprise relationship management with large, global, and complex organizations, preferably working with a technical product.
  • Strong business sense and understanding of the underlying drivers and strategy of users' businesses.
  • Track record of leading technical conversations and persuading others to take action based on requirements and the value provided by solutions.
  • Strong problem-solving skills.
Responsibilities
  • Partner closely with account executives and technical account managers to support post-sale engagements focused on optimizing, retaining, and growing enterprise customers.
  • Manage a book of customers to drive overall account health, including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction.
  • Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights.
  • Perform business reviews to align on user priorities, review payments performance metrics, share the Stripe product roadmap, and provide guidance on optimizing value from Stripe.
  • Advocate for the customer to internal stakeholders by sharing customer feedback and insights with Product Management, Engineering, Support, Marketing, and Sales on innovations and improvements needed to optimize the Stripe user experience.
  • In coordination with an account team, support book expansion by identifying and surfacing opportunities to ensure customers are successful.
Desired Qualifications
  • Excellent operating rigor, including organizational and time management skills.
  • Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders.
  • History of success as a consultant, pre-sales professional, technical account manager, or equivalent.
  • Proven track record of achieving targets and goals, preferably in a sales setting.
  • Track record of managing large, complex projects or programs.

About the company

Stripe provides online payment processing through a suite of APIs that let apps accept and process payments securely over the internet for businesses of all sizes. Developers integrate these APIs into websites or apps; Stripe handles payment methods, authorization, settlement, and payouts to sellers. It differentiates itself with a broad set of connected products around payments, including Billing, Connect, Issuing, Radar, Capital, Atlas, Climate, and Identity, all designed to work together via a developer-friendly API platform for use cases such as subscriptions, marketplaces, and creator payouts. Its goal is to make online monetization simple and secure for internet businesses while earning revenue from transaction fees and related services.

Company Size

10,001+

Company Stage

Private

Total Funding

$8.7B

Headquarters

South San Francisco, California

Founded

2010

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Simplify's Take

What believers are saying

  • Stripe agreed on September 30, 2026 to buy Parafin and deepen embedded credit.
  • Stripe Sessions 2026 launched 288 products and expanded agentic checkout with Meta and Google.
  • BLIK on Stripe widened September 25, 2026 acceptance across 30 countries and lifted Polish conversion.

What critics are saying

  • Amazon blocked Meta Muse on September 23, 2026, exposing Stripe to platform gatekeeping wars.
  • Banks led by Bank of America, Capital One, ING, and NatWest attacked AI shopping agents.
  • Regulators now target agent wallets, stablecoin settlement, and lending, threatening Stripe's agentic rollout.

What makes Stripe unique

  • Stripe unifies payments, Link wallets, WebMCP, and shared payment tokens for agentic commerce.
  • Stripe Treasury holds 15 currencies and moves money around the clock for US businesses.
  • Stripe supports BLIK, Pix, UPI, Bizum, and Pay by Bank across global checkout.

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Benefits

Inclusive coverage - We provide a thoughtful and balanced set of benefits that allow Stripes to be their best selves and do great work. Whether that means offering comprehensive mental, physical, and medical health plans, supporting Stripes’ financial futures, providing fertility benefits and parental leave, or making sure Stripes have access to healthy food at the office, our robust programs put Stripes and their families first.

Growth by way of learning - We are voracious learners and teachers. Our Education team delivers an onboarding and product training curriculum for all new Stripes, and hosts expert-led courses on things like project management fundamentals and macroeconomics. Beyond the formal program, Stripes are constantly sharing knowledge with each other through conversation, documentation, reading groups, and informal talks.

A principled approach to food - The food program holds a special place in Stripe’s history and future. These Stripes come to our kitchen from a breadth of backgrounds and experiences, and focus on one proposition—respect. This is apparent not only in the local ingredients they work with or in the gracious, teamwork-driven buffet lines, but also in their approach to growing a global team through sustainable food practices and minimal waste.

Growth & Insights and Company News

Headcount

6 month growth

↑ 2%

1 year growth

↑ 2%

2 year growth

↑ 1%
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Silicon Republic
Oct 2nd, 2026
200 new jobs for Stripe's Dublin HQ.

200 new jobs for Stripe's Dublin HQ. 2 Oct 2026 'Irish talent has been integral to Stripe from the beginning and we're proud to keep investing in it,' said vice-chair Eileen O'Mara. Stripe is creating 200 new jobs at its Dublin co-headquarters, which serves as its hub for operations across Europe, the Middle East and Africa and for developing company products globally. The Irish-founded fintech giant said the new roles would cover disciplines such as engineering and go-to-market. Its current Dublin site opened almost a year ago and serves as one of two Stripe dual HQs alongside its San Francisco office. "In the last decade, Dublin has established itself as the twin engine of Stripe's growth story globally," said the company's vice-chair Eileen O'Mara. "The continued expansion of our Irish team reflects both the strong demand for Stripe's products and services in Europe, and Ireland's status as one of the best places in the world to build and scale global operations. "Irish talent has been integral to Stripe from the beginning and we're proud to keep investing in it." Stripe already employs around 1,000 people in Ireland - up 35pc throughout 2026 - and also has offices in cities such as London, Paris, Singapore and Tokyo. According to the company, it serves 86,000 Irish client businesses. Minister for Enterprise, Tourism and Employment Peter Burke, TD said: "As well as the significant employment opportunities being announced today, Stripe's investment highlights Ireland's strengths in talent, innovation and our ability to support global operations. "As Ireland's economy continues to evolve, companies such as Stripe play an important role in advancing new technologies, developing world-class expertise and enhancing Ireland's international competitiveness. "The Government remains committed to fostering a competitive business environment that supports innovation, entrepreneurship, and the adoption of emerging technologies." In their annual letter, published in February, founding brothers Patrick and John Collison said businesses running on Stripe generated $1.9trn in total volume in 2025, up 34pc on 2024. Around the same time, Stripe hit a $159bn valuation through an employee tender offer. Over the summer, the fintech heavyweight was reported to be working with US private equity firm Advent International to jointly acquire PayPal, before the deal fell through at the end of August. Dónal Travers, executive director of IDA Ireland, said Stripe's plans to further invest in its home country were "a clear endorsement of Ireland's highly skilled and deep talent base, and of Dublin's position as a global international financial services and technology hub". By Tim Barnwell Tim Barnwell joined Silicon Republic as a sub-editor and reporter in January 2026. He has previously worked in national media as well as the pharmaceutical and legal services industries. His interests include film & TV, current affairs, sport, and music.

Fintech News Hong Kong
Oct 2nd, 2026
Stripe sets 2027 launch for business lending in Japan.

Stripe sets 2027 launch for business lending in Japan. More than 45,000 new businesses started on Stripe in Japan in the past year, and fast-growing users can borrow against future sales from 2027. Get the hottest Fintech Hong Kong News once a month in your Inbox Stripe will launch Stripe Capital, its business funding product, in Japan in 2027. It shared the plan at Stripe Tour Tokyo, a decade after entering the country. More than 150,000 businesses and solopreneurs in Japan now use Stripe, including Toyota, Mercari and Sakana AI. Over 45,000 new firms joined in the past year. "The challenge now is how to help the best of these businesses to scale faster than ever, as the global economy replatforms around AI," said John Collison, Co-Founder and President of Stripe. Stripe Japan lending plans. The OECD has argued that Japan's lending market holds back growth. In its view, too much money goes to small firms that are not growing. Those that could grow faster get too little. With Capital, fast-growing firms that use Stripe for payments can borrow against future sales. As Stripe sees their revenue in real time, it can skip heavy paperwork and long reviews. Firms repay a fixed share of their sales. In a randomised study, Stripe found that firms that took offers grew 27 percentage points faster over the next year than similar firms that did not. Separately, Stripe has agreed to buy Parafin, which lends to small firms through platforms such as DoorDash and Gusto. Cross-border and local payments. A new service, Stripe Managed Payments, lets firms sell digital goods in 195 countries without a local entity. Stripe takes care of indirect tax, disputes, fraud protection and customer support. Within Japan, Stripe now offers five more QR code payment methods. They are Rakuten Pay, d-Barai, au PAY, Merpay and Aeon Pay. Local firms can also take payments with Tap to Pay on Android. Featured image: Edited by Fintech News Hong Kong, based on image by Stripe via its website.

FunderIntel
Sep 30th, 2026
Stripe is buying Parafin - Embedded SMB lending just consolidated at the top.

Stripe is buying Parafin - Embedded SMB lending just consolidated at the top. 5 hours ago The biggest name in payments is buying one of the biggest names in embedded small-business lending. Stripe and Parafin announced an acquisition agreement today, September 30, just over a month after Stripe abandoned its pursuit to buy PayPal. The price was not disclosed, and the deal is expected to close in the coming months pending regulatory clearance. Parafin says its products, financing terms, and existing offers will not change, and the team is joining Stripe. Parafin was founded in 2020 by three former Robinhood employees, CEO Sahill Poddar, Vineet Goel, and Ralph Furman, and put out its first cash advance in 2021. Six years later, the San Francisco company has pushed more than $3 billion to over 60,000 small businesses, and it did it without a sales team, a broker channel, or a storefront. Parafin's capital shows up inside software merchants already use: the DoorDash dashboard, the Amazon seller portal, Gusto, SpotOn, Fullsteam, Jobber, and dozens of other platforms. Because the platform already sees the merchant's sales, Parafin underwrites off real revenue data rather than the owner's credit score, and the offer arrives pre-approved. The model carried Parafin to a $100 million Series C in late 2024 and the No. 357 spot on this year's Inc. 5000. Stripe, through Stripe Capital, has been advancing funds since 2019, and the company says businesses that use it grow measurably faster than those that don't. But Stripe Capital has one structural limit: it can only reach businesses that process payments on Stripe's own rails. Parafin is the answer to that limit. Its partner network reaches merchants wherever they sell, which means Stripe just bought distribution into storefronts it never processed a dollar for. Pair that with Stripe's fifteen years of payments infrastructure, its 18,000-plus platform builders, and a private valuation that hit $159 billion in its February tender offer, and the strategic logic writes itself. The honest read is that one of the deepest-pocketed fintechs on the planet just committed to owning a large part of the SMB financing market. They will expand the embedded lending market by meeting more small-business borrowers at the exact moment they're looking at their own sales dashboards. Bank full approval rates for small-business loans fell from 59% in 2015 to 42% in 2025, and that gap is the market everyone in this industry works. Embedded platforms have been quietly absorbing the small-file end of it for years; a merchant who accepts a pre-approved offer inside DoorDash never calls a broker, never fills out an application, and never appears in anyone's lead funnel. What embedded offers still don't do is structure: multi-platform revenue, larger files, consolidation, term debt, SBA. That remains the ground where a human who can shop the whole market earns the deal. And then there's the longer game. Stripe has stayed private longer than almost any company its size, using tender offers to give employees liquidity while its valuation climbed. Deals like this one, buying growth engines rather than renting them, read like a company building toward something bigger. If an S-1 ever drops, plenty of people in this industry who have watched Stripe absorb the infrastructure of small-business finance will find it hard to sit out. That's an observation about sentiment, not investment advice. Funder Intel LLC.'ll have more as the deal moves toward closing, including what it means for Parafin's platform partners and whether Stripe extends Parafin's products to its own platform builders. Follow the full deal history in its M&A Tracker.