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32Co

Orthodontic support for dentists, aligner sales

Commercial Associate

Account ExecutivePosted on Nov 12
Full-timeLondon, UKNo salary listed

About the Job

Requirements

  • Previous experience in a sales or customer-facing commercial role, such as sales development representative, business development representative, or inside sales, with comfort owning a pipeline and working toward targets.
  • Ability to listen carefully, build rapport, explain processes clearly, answer questions, and guide patients toward the next step.
  • Ability to remain positive when conversations do not lead to an immediate order and to follow up thoughtfully.
  • Ability to manage multiple patient conversations responsibly and ensure patients needing support are not overlooked.
  • Ability to work closely with clinicians and internal teams to provide patients with a safe, smooth, and supportive experience.
  • Ability to commute to the London (Hoxton) office on Mondays, Wednesdays, and Fridays.

Responsibilities

  • Own the patient journey from first contact through ordering a device.
  • Lead high-quality conversations that build trust and drive action.
  • Work toward the team goal of no patient left behind and remain responsible for patients until they close.
  • Use AI tools to draft outreach, surface follow-ups, and identify patterns in what converts.
  • Contribute to experiments, messaging tests, and playbook development to improve conversion of interest into appointments.
  • Track results, identify what is working, and propose improvements to conversion and team performance.
  • Work in a cross-functional pod with the Sleep, Clinical, AI, and Product teams and directly with the CEO.

About the Company

32Co

Orthodontic support for dentists, aligner sales

32Co provides specialized orthodontic support to general dentists, helping them deliver clear aligner treatments. It partners directly with top specialist orthodontists to craft treatment plans that are clinically sound. It offers free, personalized education to dental professionals, with revenue generated from selling clear aligners. Its goal is to help dentists grow their practices and improve patient outcomes through expert planning and reliable aligner delivery.

Company size
11-50
Company stage
Seed
Total funding
$3M
Headquarters
London, United Kingdom
Founded
2021

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