T

T-Systems ICT India

Enterprise IT services, cloud and security

Operations & Support Service

Program ManagementConfirmed live in the last 24 hours
Full-timePune, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • Three to six years of experience.
  • Ability to conduct training when responsible or acting as a representative.
  • Ability to find solutions for new demands and issues.
  • ITIL Foundation knowledge.
  • Project management foundation knowledge.
  • Knowledge and use of the STRIVE process and its key performance indicators.
  • Knowledge of the complaint ticket process.
  • Basic stakeholder-management skills.
  • Fluent German and English at C1 level.
  • Good communication skills.
  • Ability to communicate through tickets.
  • Teamwork and adaptability.
  • Ability to market services.
  • Self-motivated and able to take ownership.

Responsibilities

  • Follow STRIVE key performance indicators to improve service delivery.
  • Conduct meetings professionally according to the Golden Meeting Rules.
  • Take responsibility for project-specific service execution.
  • Delegate tasks or activities as appropriate.
  • Participate actively in discussions.
  • Handle communication through tickets.

About the Company

T-Systems ICT India

Enterprise IT services, cloud and security

T-Systems ICT India provides IT services as the Deutsche Telekom IT arm, helping European and global enterprises with digital transformation. Its offerings include cloud infrastructure management, cybersecurity, and outsourced IT services, delivered through partnerships with cloud providers (Microsoft, AWS, Google) and a focus on sovereign cloud solutions that keep data within Europe. The company operates as a multi-cloud service provider with in-house data centers and specialist collaborations (e.g., NVIDIA) to build an industrial AI cloud in Europe. Differences from competitors come from its emphasis on European data sovereignty, a long track record with industrial clients, and integrated telecom-IT heritage that blends networking with IT operations. Its goal is to safeguard Europe’s digital future by delivering trusted, compliant cloud and AI capabilities that offer a European alternative to US-based hyperscalers.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Frankfurt, Germany
Founded
2000

Recently Posted Jobs

Explore more opportunities at T-Systems ICT India

See more jobs