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Sunrise Senior Living

Personalized senior living and care services

Associate Director of Sales

Account ExecutivePosted on Nov 12
Full-timeProspect Heights, IL, USAIn-person

About the Job

Requirements

  • At least 1 year of sales support or customer service experience.
  • Strong phone, presentation, and communication skills.
  • Ability to stay organized and manage multiple priorities.
  • Attention to detail and a service-focused approach.
  • Proficiency with Microsoft Office and customer relationship management (CRM) systems.

Responsibilities

  • Maintain and update prospect records in the CRM system.
  • Support lead follow-up through outbound calls, inbound calls, and presentations.
  • Assist in setting and tracking sales goals.
  • Prepare move-in paperwork and administrative files.
  • Coordinate resident assessments with clinical leadership.
  • Facilitate Resident Agreement signings and review move-in packets.
  • Ensure suites are ready using the Suite Readiness Checklist.
  • Welcome and orient residents and families on Move-In day.
  • Support on-site sales and marketing events.
  • Maintain ongoing communication with prospects and families.
  • Guide families through the decision process and create a positive first impression of the community.

About the Company

Sunrise Senior Living

Personalized senior living and care services

Sunrise Senior Living provides personalized care and services for older adults, with options including independent living, assisted living, memory care, skilled nursing, and hospice coordination. It works by designing tailored care plans for each resident and charging monthly fees for living arrangements and ongoing care. The company differentiates itself through its focus on customized resident care, a broad suite of services under one roof, and a commitment to community involvement, environmental stewardship, and sustainable operations. Its goal is to help residents live longer, healthier, and happier lives in a supportive, engaging community.

Company size
10,001+
Company stage
Series B
Total funding
$32M
Headquarters
Tysons, VA
Founded
1981

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