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CXG

Advises luxury brands on retail customer experience

Luxury Brand Evaluator

Customer ExperienceConfirmed live in the last 24 hours
Full-timeManila, Metro Manila, PhilippinesNo salary listed

About the Job

Requirements

  • Passion for automobiles and improving customer service and retail environments.
  • Enjoy interacting with people.
  • Keenly observe and discreetly note aspects of the shopping experience.
  • Adapt to varying assignment types and industries.
  • Provide unbiased, honest feedback and promptly complete online surveys.

Responsibilities

  • Choose assignments that align with personal preferences and profile.
  • Visit luxury stores or evaluate online, engaging with sales associates in person or online.
  • Observe boutiques, ambience, luxury automotive showrooms, online purchasing, after-sales services, and overall customer experience.
  • Share observations through questionnaires on the platform.

About the Company

CXG

Advises luxury brands on retail customer experience

CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai - United Arab Emirates, United Arab Emirates
Founded
2006

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