Software Engineering Advisor

Cigna-Evernorth Services Inc. seeks a Software Engineering Advisor for the Morris Plains, NJ location to provide technical support to the company’s mainframe applications.

Responsibilities:

• Address and develop solutions to complex application problems.

• Conduct code analysis to provide the company with business friendly explanations to requests and incidents.

• Resolve critical production incidents.

• Automate business requests and eliminate business incidents.

• Handle production incidents and alerts.

• Analyze and understand application architecture and provide resolutions to business queries and incidents.

• Provide short-term fixes for critical issues while permanent fixes are applied.

• Collaborate with partners and provide resolutions to critical incidents.

• Hybrid Work Schedule.

Qualifications:

• Bachelor’s degree in any Engineering field and 5 years of experience.

• Requires experience with: Pharmacy Benefit Management (PBM);

• Analyzing and resolving business team applications such as Adjustments, Benefits Administration, and struck instance tickets;

• Developing short term fixes for critical issues while permanent fixes are applied;

• Handling Remedy and Service Now tools to track and resolve issues within Service Level Agreements (SLA);

• Gathering of business requirements and functional requirements;

• Identifying production problems and providing solutions;

• Developing and enhancing mainframe systems with batch and online capabilities;

• Ensuring adherence to standards;

• Validation, patch support, server(s) upgrade, and Oracle support for PEGA support applications including Benefits Administration, Adjustments, and Modular Network Management Providing on-call production support;

• Preparing test scripts, design, and code, implementing the implementation process, and providing installation support;

• Deployment support and validation; and

• Using: z/OS, Cobol, JCL, VSAM, CICS, DB2, XPEditor, InterTest, File-AID, Changeman, Endevor, Abendaid, SNOW, Pega 8X and Azure.

Salary Range: $151,590-$186,100/year

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 111,700 - 186,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.