C

Channel Talk

AI-powered customer messaging and CRM platform

Sales Engineer

Backend EngineeringConfirmed live in the last 24 hours
Full-timeSeoul, South KoreaNo salary listed

About the Job

Requirements

  • At least two years of combined experience in data system design and operations, SQL- and Python-based data processing and analysis, AI-based application or product development, and backend development.

Responsibilities

  • Build applications using AI tools such as Claude Code to automate and improve field sales workflows.
  • Build a system for evaluating sales and lead quality.
  • Generate sales target lists through web crawling.
  • Design and improve new sales and retention operating processes to maximize revenue.
  • Build CRM systems such as Salesforce to implement operating processes.
  • Build datasets and pipelines, including APIs and integrations, to implement operating processes.
  • Check sales and revenue data accuracy and operate monitoring processes.
  • Analyze data to optimize processes.
  • Build dashboards and visualize metrics using Tableau and Hex.
  • Analyze dashboard metrics and prepare regular business reports, including strategic recommendations.
  • Design incentives that motivate teams and individual members.
  • Automate monthly incentive execution and check its accuracy.
  • Develop an in-house sales operations system.
  • Design and implement its potential evolution into a customer-facing product.

Desired Qualifications

  • Startup and sales experience.
  • Hands-on experience with Claude Code, Salesforce, BigQuery, Airflow, Hex, or similar technology stacks.
  • Experience developing SaaS products, sales operations systems, or CRM systems.
  • Experience analyzing and monitoring revenue and sales data.
  • A degree in Computer Science.

About the Company

Channel Talk

AI-powered customer messaging and CRM platform

Channel Talk is an AI-powered customer-messaging and CRM platform that offers a website chat widget, a unified inbox for conversations, AI chatbots and automation, CRM marketing, and team messaging, with integrations to channels like WhatsApp. It centralizes customer messages across websites and messaging apps into one interface, where bots can respond and automate tasks, while teams coordinate marketing and sales. It originated from Channel Corporation (formerly Zoyi) in South Korea and serves customers in Korea, Japan, and other markets. The goal is to improve customer engagement and support by simplifying conversations and automating routine tasks across channels.

Company size
201-500
Company stage
Late Stage VC
Total funding
$43.7M
Headquarters
Seoul, South Korea
Founded
2014

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