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Xylem

Global water technology provider and services

Field Service Technician

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeRandolph, MA, USA$32 - $34 /hr

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Ability to pass a background check and pre-employment drug screen is required.
  • A clean driving record is required.
  • One to two years of technical work experience is required.
  • Electrical and mechanical ability is required.
  • Experience with Microsoft Office, including smart devices, is required.
  • Customer service experience is required.
  • Critical thinking and troubleshooting ability is required.
  • Ability to synthesize technical information and communicate it clearly is required.
  • Ability to derive insight from customer experience to produce outcomes and solve moderately complex problems in novel and unexpected ways is required.
  • Ability to function in a team environment, learn, and work without direct supervision when needed is required.

Responsibilities

  • Execute field service activities at customer sites safely and efficiently.
  • Work with civil and mechanical equipment conditions.
  • Conduct installations and identify and remedy safety issues involving company- and customer-owned equipment.
  • Interface directly with customers and potentially work across multiple sites and technologies.
  • Create and maintain a safe working environment and culture within the organization.
  • Take care of company property.

Desired Qualifications

  • Water treatment experience is highly preferred.
  • HVAC experience is highly preferred.
  • Backgrounds in HVAC, electrical work, plumbing, diesel and mechanical systems, or construction are encouraged.

About the Company

Xylem

Global water technology provider and services

Xylem is a global water-technology provider serving municipal, industrial, commercial, and residential customers with products, systems, and services for the full water cycle. Its offerings include pumps, valves, heat exchangers, controls, and dispensing equipment, plus smart meters, network devices, and data analytics. The company combines equipment sales with recurring revenue from maintenance, repairs, digital solutions, and consulting. It differentiates itself through a broad, integrated portfolio across water infrastructure, applied water, measurement and control, and services, a global presence in more than 150 countries, and strategic acquisitions (such as Sensus in 2016 and Evoqua in 2023) that expand its metering, data analytics, and treatment capabilities. Xylem’s goal is to help customers collect, move, treat, and return water efficiently and sustainably, enabling better water management and resource stewardship.

Company size
10,001+
Company stage
IPO
Headquarters
Washington DC, District of Columbia
Founded
2011

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