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R+V Allgemeine Versicherung AG

Provides private and commercial insurance services

Kaufmann/-frau für Versicherungen und Finanzen - Kundenbetreuer Kranken Leistung

Claims AdjudicationConfirmed live in the last 24 hours
Full-timeWiesbaden, GermanyNo salary listed

About the Job

Requirements

  • You have completed vocational training as an insurance and finance clerk, ideally specializing in health insurance, or comparable vocational training.
  • You have sound medical knowledge, health insurance knowledge, and sound knowledge of insurance and contract law.
  • Knowledge of R+V products and tariffs, insurance medicine, and IT applications for customer-oriented telephone communication is desirable.
  • You work independently and in a structured manner, with self-organization and strong social and communication skills.

Responsibilities

  • Review and process incoming benefit documents, handle incoming correspondence and telephone inquiries, request necessary information or decision-relevant documents when needed, involve experts as necessary, and manage the professional and legal clarification process.
  • Pay benefits within existing authorization levels and submit cases to a higher-authorized person for payment when necessary.
  • Issue approvals and, in cases of doubt, submit a reasoned decision proposal to a higher-authorized person.
  • Review other employees’ cases as part of benefit-specific quality assurance and internal control measures when holding the required authorization level, and conduct the corresponding discussions.
  • Handle customer complaints and temporarily or permanently take on special tasks in the work area, such as testing during further development of technical systems or participating in professional working groups.

Desired Qualifications

  • Knowledge of R+V products and tariffs, insurance medicine, and IT applications for customer-oriented telephone communication.

About the Company

R+V Allgemeine Versicherung AG

Provides private and commercial insurance services

R+V Allgemeine Versicherung AG is a major German insurer serving private and business customers. It offers standard insurance products as well as customized private plans and tailored, pragmatic solutions for commercial clients, covering protection and retirement planning. Its products work by providing policy-based coverage after customers pay premiums; claims support and risk management are built into the plans, with options ranging from everyday private coverage to specialized corporate solutions. The company differentiates itself through its large customer base, high premium income, and a broad, integrated portfolio, plus a strong emphasis on partnership, support, and employee benefits. Its goal is to be a reliable partner for customers, employees, and partners, helping people through protection and security while maintaining steady growth.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Wiesbaden, Germany
Founded
1922

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