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Ouihelp

Technology-driven platform for in-home caregiving

Responsable de Secteur Aide à domicile

Case Management & AdvocacyPosted on Nov 9
Full-timeBrest, France

About the Job

Requirements

  • A minimum Bac+2 diploma in the health or medico-social sectors is required.
  • A successful first professional experience in the sector is required.
  • A strong understanding of the private and/or public health sector and its issues is required.
  • The role requires a strong capacity for work and commitment.
  • The role requires organization and prioritization skills.

Responsibilities

  • Assess beneficiaries' needs in their homes and develop personalized support plans.
  • Propose suitable home-care assistants for beneficiaries' situations and needs in collaboration with the sector coordinator, and introduce the assigned workers to beneficiaries.
  • Conduct regular quality visits, supervise services, and ensure service quality and satisfaction for beneficiaries and their families.
  • Follow up with prospective clients.
  • Build and maintain lasting relationships with local health and medico-social professionals as part of care coordination.
  • Provide precise reporting on actions to the agency manager.

About the Company

Ouihelp

Technology-driven platform for in-home caregiving

Ouihelp runs a technology-driven platform that connects families with carefully selected caregivers to help elderly and disabled people stay in their homes. Care coordinators visit clients to assess needs, assign the same caregiver for continuity, and provide visibility into the care process, while coordinating with health professionals and helping with equipment and funding applications. Caregivers are paid by users, typically as independent contractors, and the company has expanded to acquire traditional agencies and launched the Joya brand to reach more people. Revenue comes from hourly fees (€22–€26) with clients eligible for a 50% tax credit, and the goal is to raise in-home care quality in France while growing through acquisitions and upholding high care standards, including B Corp certification.

Company size
1,001-5,000
Company stage
Series B
Total funding
$36.8M
Headquarters
Paris, France
Founded
2016

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