Analista Centro de Comando
No salary listed
Mid, Senior
Bachelor's, Associate's
Mexico City, CDMX, Mexico
In PersonOn-site in Mexico City; applicants must reside there.
Security & Protective ServicesSecurity Guarding & Patrol
About the job
Requirements
- A bachelor's degree, an associate's degree with equivalent work experience, or a high school diploma with equivalent work experience is listed in the English qualifications; the Spanish posting lists a bachelor's degree as preferred.
- At least 3 years of experience in operational security functions and CCTV monitoring.
- Experience adhering to current security protocols, operations manuals, and guides.
- Ability to build relationships and interface with external agencies.
- Demonstrated sound judgment in time-sensitive situations and high-stress emergencies.
- Experience maintaining corporate assets, including leased vehicles and equipment, in operational readiness.
- Ability to understand security vulnerabilities and suggest preventive measures to mitigate risks.
- Experience working with security and safety technology, security systems, and alarm-receiving platforms.
- Ability to follow security and safety procedures and instructions, report unusual activity, and comply with delegated duties and company policies.
- Relevant experience in a private- or public-sector security environment.
- Ability to use a PC and Microsoft Office at an upper-intermediate level.
- Ability to resolve conflicts and emergency situations.
- Flexibility and availability for rotating shifts, schedules, days off, nights, holidays, and 24/7 operations; the English qualifications also require on-call and weekend flexibility.
- Professional security certifications are listed among the English qualifications.
- Experience working in a corporate or financial-services security team is listed among the English qualifications.
- Applicants must reside in Mexico City.
Responsibilities
- Interact with multiple Citi businesses across the enterprise in support of daily operations.
- Apply subject-matter expertise in areas such as physical security and safety, crisis management, security technology, event security and logistics, or vendor management.
- Work in the field with little or no supervision, making decisions based on surroundings and circumstances.
- Respond to urgent or medical situations, threats, kidnapping or robbery attempts, and other risks to a protectee, including use of a firearm when necessary to prevent harm.
- Prepare advances for a protectee, covering routes, arrival and departure points, counter-surveillance, safe houses, hospitals, airports, and potential natural disasters.
- Maintain Citi assets and equipment in a state of readiness.
- Enforce and revise security procedures and ensure security personnel are trained to respond to emergencies.
- Assess risk in business decisions, protect the firm's reputation and assets, comply with applicable laws and policies, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.
- Receive emergency calls from employees in Mexico, access alarm-receiving and CCTV systems, coordinate responses, and provide timely, accurate guidance and support to employees and support teams.
- Monitor CCTV across the institution's facilities nationwide to detect, prevent, and mitigate threats to clients, employees, institutional assets, and reputation.
- Verify security-related alarms using CCTV.
- Dispatch emergency services and provide situation updates to security managers.
- Make sound decisions and take action in high-pressure situations.
- Identify risks and analyze CCTV footage to assess the modus operandi of detected incidents.
- Handle images, video, and information confidentially.
- Maintain awareness of the location and status of security personnel.
- Provide situational awareness of issues across regions using media reports and coordinate communications with other support groups.
- Use geographic information systems to assess potential risks and incidents near institutional assets.
- Provide information for investigations using available data and sensitive security databases.
- Use Microsoft Office programs to prepare reports and access security-related information.
- Generate initial incident reports for security and investigative purposes.
Desired Qualifications
- A bachelor's degree is preferred in the Spanish posting.
About the company
Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
1812
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Simplify's Take
What believers are saying
- Revenue is expanding: Citi reported $24.8 billion in the June 2026 quarter, up 14% year over year.
- US parents get protected time: eligible Citi employees receive 16 weeks of bonding leave at full base pay.
- Institutional deposits are sticky: Citi says around 80% of Services deposits come from clients with relationships exceeding 15 years.
What critics are saying
- Lending losses remain substantial: Citi's net credit losses reached $2.4 billion in the June 2026 quarter.
- Australian hybrid roles require office time: Citi sets a minimum of three office days weekly for designated hybrid positions.
- Job cuts carry a cost: Citi booked roughly $500 million in severance in the March 2026 quarter.
What makes Citi unique
- Corporate payments move at scale: Citi processes around $6 trillion daily through its Treasury and Trade business.
- Deposits move beyond banking hours: Citi Token Services transfers cash between participating Citi branches around the clock.
- Employees use a shared AI workspace: Citi's Stylus platform reaches over 180,000 people for research and multi-step workflows.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401(k) Retirement Plan
- 401(k) Company Match
- Wellness Program
- Paid Vacation
- Paid Sick Leave
- Paid Holidays