E

EZCORP

Non-recourse pawn loans with merchandise sales

Retail Shift Leader

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeMadison, WI, USAIn-person

About the Job

Requirements

  • High school diploma or GED.
  • At least one year of experience as a supervisor, key holder, shift lead, team lead, or manager.
  • Ability to pass a criminal background check and drug test.
  • Valid driver's license and auto insurance.
  • Adherence to company policies, procedures, and regulations.
  • An engaging personality, solid leadership, negotiation ability, and ability to understand and manage customer needs.
  • Organization, attention to detail, judgment, time management, prioritization, communication, and interpersonal skills, including the ability to build ongoing customer relationships.

Responsibilities

  • Provide outstanding customer service and build solid relationships with customers while promoting sales and making deals for pawn items.
  • Provide a friendly, courteous, and respectful customer environment.
  • Lead and influence team members through coaching and hands-on involvement.
  • Process loans and extensions.
  • Reach jointly satisfactory terms regarding items to be pawned.
  • Perform store opening and closing procedures.
  • Supervise and coach store team members.
  • Complete the initial five-week paid training program; upon completion, transition to Lead Pawnbroker.

Desired Qualifications

  • Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
  • Sales background.
  • Bilingual ability.

About the Company

EZCORP

Non-recourse pawn loans with merchandise sales

EZCORP provides short-term cash solutions through pawn loans and sells pre-owned merchandise. It operates pawn stores in the United States and Latin America where customers can obtain non-recourse loans secured by personal property. In addition to lending, EZCORP sells collateral forfeited merchandise and used goods to value-conscious shoppers. The company targets cash- and credit-constrained consumers and emphasizes a straightforward customer experience in fast-paced locations. Unlike pure lenders, EZCORP combines lending with merchandise sales and brand-wide service standards to differentiate itself. Its goal is to meet customers’ immediate cash needs while offering access to affordable used items, supported by a scalable store network and a focus on service quality.”}

Company size
1,001-5,000
Company stage
IPO
Headquarters
Austin, TX
Founded
1978

Recently Posted Jobs

Explore more opportunities at EZCORP

See more jobs