H

Humana

Sells Medicare health plans and runs senior clinics

Senior Portfolio Enablement Lead

Business OperationsUpdated on Nov 11
Full-timeLouisville, KY, USA

About the Job

Requirements

  • Active SAFe® certification: SPC 6.0, or obtain it within 6 months of hire.
  • At least 8 years of related experience enabling business and technology portfolios, including advising senior leaders.
  • Strong understanding of Lean Portfolio Management and Agile methodologies at scale.
  • Demonstrated change management expertise.
  • Demonstrated ability to support execution across value streams and complex initiatives.
  • Proven facilitation of Value Stream Identification and Value Stream Mapping to build value-based portfolios, Agile Release Trains, and Teams.
  • Ability to partner effectively with Technology, Product, Business, and Portfolio teams as a trusted guide and domain expert.
  • Excellent communication, facilitation, coaching, and mentoring skills, with strong emotional intelligence.
  • Experience with SAFe environments as a Scrum Master, Release Train Engineer, Enterprise Agile Coach, or Enterprise Transformation Coach, and experience standing up a portfolio to operate exceptionally.
  • Ability to facilitate and participate in meetings on camera.
  • Ability to work independently and collaborate with senior leaders, portfolio leaders, Release Train Engineers, and peers.
  • Ability to lead optimized organizational ways of working.
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment.
  • Ability to meet deadlines.
  • Meticulous attention to detail and quality of work product.
  • Ability to build and sustain professional relationships.
  • Passion for improving consumer and associate experiences through continuous improvement.
  • Ability to work from a dedicated space without ongoing interruptions and meet the stated minimum internet speeds of 25 Mbps download and 10 Mbps upload.

Responsibilities

  • Partner with portfolio and organizational leadership to develop and enable portfolio operations aligned with enterprise portfolio operations and portfolio initiatives.
  • Perform quantitative and qualitative assessments, including stakeholder analysis and change impact assessments, to develop data-driven change strategies for key stakeholder groups.
  • Build and manage portfolio transformation roadmaps to drive executive buy-in, sponsor engagement, understanding, and adoption of key changes across technology and business/product leadership.
  • Develop Release Train Engineers as subject matter experts in Humana Ways of Working and enterprise tooling for Agile Release Trains and Scrum Teams.
  • Measure the effectiveness of change interventions using defined metrics and evolve plans to optimize adoption outcomes.
  • Report activity status to organizational, portfolio, and transformation leadership; proactively escalate and help resolve risks and issues.
  • Partner with leaders to align continuous-improvement goals and objectives.
  • Partner with portfolio Release Train Engineers to monitor continuous-improvement activity, adoption of Humana Ways of Working, risk patterns, and additional support needed to achieve desired results.
  • Influence portfolio roadmap progress and risk mitigation by representing feedback and progress from Agile Release Trains.
  • Provide oversight to ensure ways of working adhere to enterprise standards for portfolio operations, tooling, adoption of AI, security, and optimized processes.
  • Promote enterprise thinking and long-term sustainability rather than point solutions.
  • Mentor leaders, program and project managers, Product Managers, Architects, Product Owners, and Scrum Masters on end-to-end process-oriented design and systems thinking.
  • Identify opportunities with functional leaders, associates, and customers to develop significant lean improvements throughout the organization.
  • Network with internal and external team members to bring best practices to lean projects and the organization.
  • Develop, communicate, and deliver training materials for Lean processes and principles and other training as needed.
  • Educate and mentor employees on Lean principles and techniques.
  • Lead continuous improvement by identifying training needs and providing training in problem-solving methodology, problem-solving workshops, and Value Stream Mapping.
  • Ensure open communication and transparency throughout the site so leaders are informed and understand needed actions or risk mitigation.
  • Guide the development and maintenance of organizational goals and multi-layer objectives; ensure metrics support outcomes and promote data hygiene and practices that enable data-driven decisions.
  • Occasionally travel to Humana offices for training or meetings may be required.

Desired Qualifications

  • Bachelor's degree in Business, Information Technology, or a related field.
  • SAFe Program Consultant (ASPC) 6.0 certification.
  • Prosci Change Management certification.
  • Experience with Agile lifecycle management tools such as Jira Align and Azure DevOps.
  • Experience in the healthcare or health solutions industry.
  • Experience with the Software Development Lifecycle (SDLC).
  • Knowledge of the Product Development Lifecycle (PDLC).
  • Experience mentoring and partnering closely with Product Management.
  • Experience working in a Fortune 500 corporation.

About the Company

Humana

Sells Medicare health plans and runs senior clinics

Humana sells health insurance paid for by government programs, chiefly Medicare Advantage plans that private insurers run for Americans 65 and older in place of traditional Medicare. It ranks among the largest Medicare Advantage insurers in the country and also runs Medicaid plans for low-income families in several states. Its CenterWell business operates senior primary care clinics, a mail-order pharmacy and home health services, so many members get care from a company the insurer owns. Medicare and states pay Humana a set monthly amount per member, and it keeps the difference between those payments and members' medical costs. Humana was founded in 1961 as a nursing home company and is based in Louisville, Kentucky.

Company size
10,001+
Company stage
IPO
Headquarters
Louisville, KY
Founded
1961

Recently Posted Jobs

Explore more opportunities at Humana

See more jobs