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Seminole Hard Rock

Global restaurant, hotel, and casino brand.

Sales and Marketing Coordinator

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeLisbon, PortugalNo salary listedIn-person

About the Job

Requirements

  • Completion of some college coursework.
  • Present a professional image to guests, clients, and potential function coordinators.
  • Maintain composure during stressful events.
  • Demonstrate a take-charge attitude tempered with diplomacy.
  • Work independently while ensuring managers and/or clients have the information needed to execute successful events.
  • Have strong communication and listening skills, with excellent reading and writing ability.
  • Comprehend professional written or spoken language for communication.
  • Effectively present information in one-on-one and small-group situations to other employees.
  • Fluency in English is required.

Responsibilities

  • Write and negotiate sales and marketing contracts according to Corporate procedures.
  • Assemble the Cafe Event Calendar and Brand Calendar.
  • Report weekly Occupancy Reporting Programs in coordination with the local hotel Concierge.
  • Communicate and follow up with Group Travel Planners and marketing partners.
  • Administer package programs.
  • Ensure receipt of client payments by following Corporate procedures.
  • Maintain sales and marketing tools and equipment, including banners, linens, and skirting.
  • Update the cafe website in coordination with the Support Center On-Line Marketing team.
  • Partner with the Sales & Marketing Manager on prospecting calls to Corporate accounts, convention and meeting organizers, and previous bookings.
  • Assist with and attend buyouts, functions, and designated parties to support execution, ensure guest satisfaction, and promote future business.
  • Attend trade shows as approved by the cafe budget and Corporate Sales and Marketing departments.
  • Liaise between Support Center Sales & Marketing departments and the cafe.
  • Work with the Sales & Marketing Manager, General Manager, and Kitchen Manager to ensure contracts and menus are executable.
  • Attend meetings with the Sales & Marketing Manager as requested to communicate events and functions to the management team and/or staff.
  • Coordinate operations between departments.
  • Attend client functions, marketing events, and designated parties to provide support and represent the department.
  • Work across departments on activities or projects that ensure successful events or outcomes reflecting the brand.

Desired Qualifications

  • Multiple language abilities are a plus.

About the Company

Seminole Hard Rock

Global restaurant, hotel, and casino brand.

Hard Rock operates a global hospitality and entertainment brand that runs restaurants, hotels, and casinos with a rock-and-roll theme. The core experience blends American-style dining with a live music atmosphere and a curated collection of music memorabilia, which started organically from a customer’s guitar request and grew into the brand’s hallmark. The business model spans multiple hospitality verticals, including themed cafes, hotels, and casino gaming venues, all unified under the Hard Rock brand. Unlike many competitors, Hard Rock is owned by the Seminole Tribe of Florida, which acquired the brand in 2007, enabling strategic expansion in gaming and hospitality across the world. The company’s goal is to deliver immersive entertainment-centered experiences through consistent branding, hospitality, and iconic memorabilia across its global network.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Virginia Beach, VA
Founded
1971

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