Sales and Marketing Coordinator
Seminole Hard Rock
Sales and Marketing Coordinator
Seminole Hard Rock
Global restaurant, hotel, and casino brand.
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Hard Rock International, spirited & authentic, a global brand that continues to expand around the world. Since 1971, passionate and talented business leaders have paved the way for the next generation of Hard Rock Cafe leaders to deliver authentic experiences that rock!
PRIMARY RESPONSIBILITIES
Write and negotiate sales and marketing contracts according to Corporate procedures.
Assembling of the Cafe Event Calendar and Brand Calendar.
Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge.
Communication and follow up with Group Travel Planners and marketing partners.
Administration of package programs.
Ensure receipt of payment from client by following Corporate procedures.
Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.).
Updating of “cafe” website to be communicated with Support Center On-Line Marketing team.
Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings.
Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business.
Attend trade-shows as approved by cafe budget and Corporate Sales and Marketing departments.
Liaise between Support Center Sales & Marketing departments and the cafe.
Work with SM, GM, and KM to ensure that contract/menu is executable.
Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff.
Coordinate operations between departments.
Attend client functions marketing events and designated parties to provide support and representation of the department.
Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.
Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand.
Maintain high morale.
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
Some college coursework completion.
SKILLS
Presentation of a professional image to guests, clients, and potential function coordinators.
Composure during stressful events.
Possession of a take charge attitude tempered with diplomacy.
Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event
Must possess strong communication and listening skills, excellent reading and writing.
Comprehend professional language, either written or spoken, to communicate.
Ability to effectively present information in one-on-one and small group situations to other employees of the organization.
Multiple language abilities a plus, fluency in English required.
Global restaurant, hotel, and casino brand.
Hard Rock operates a global hospitality and entertainment brand that runs restaurants, hotels, and casinos with a rock-and-roll theme. The core experience blends American-style dining with a live music atmosphere and a curated collection of music memorabilia, which started organically from a customer’s guitar request and grew into the brand’s hallmark. The business model spans multiple hospitality verticals, including themed cafes, hotels, and casino gaming venues, all unified under the Hard Rock brand. Unlike many competitors, Hard Rock is owned by the Seminole Tribe of Florida, which acquired the brand in 2007, enabling strategic expansion in gaming and hospitality across the world. The company’s goal is to deliver immersive entertainment-centered experiences through consistent branding, hospitality, and iconic memorabilia across its global network.
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