United Flow Technologies

Integrated platform delivering water treatment solutions

Service Technician

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timePittsburgh, PA, USANo salary listed

About the Job

Requirements

At least 2 years of related field technician experience.
A strong technical background, including knowledge of mechanical systems, electrical systems, and hydraulics.
Ability to communicate technical issues professionally to customers with varying levels of technical expertise.
Ability to document processes related to start-ups, troubleshooting, and repairs for future internal or external customer review.
Ability to travel throughout western Pennsylvania, Ohio, and West Virginia.
A valid driver's license and a clean driving record.
Ability to lift up to 50 pounds regularly and up to 75 pounds occasionally.
Comfort working in industrial environments, including confined spaces, elevated platforms, and variable weather conditions.
Ability to stand, bend, kneel, and work with tools for extended periods.

Responsibilities

Plan and coordinate activities to investigate and resolve customer reports of technical problems.
Represent the company in product start-up, warranty service, and billable repair support.
Analyze, review, and inspect findings to determine the source of problems and recommend repairs, replacements, or other corrective actions.
Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs.
Provide start-up and commissioning services or other training to customers.
Quote jobs when applicable.
Perform mechanical, electrical, and hydraulic service on products and make adjustments.
Assist management with sales, field service, and warranty issues.

BissNuss, a UFT company has been serving the water and wastewater industry for more than 35 years. Specializing in municipal and industrial applications, we offer the best in Process Equipment, Screens / Grinders / Grit Removal, Solids Handling, Valves / Gates, Chemical Feed / Disinfection, Blowers / Pumps / Mixers, Scrubbers / Odor Control – Chemical / Dry, Support Product.

The Service Technician role will support BissNuss and the related product and service lines (municipal Industrial equipment). This person provides customers with technical assistance, consulting services, quoting, training, and acts as liaison between customers and the company's sales team.

·Plan and coordinate activities concerned with investigating and resolving customer reports of technical problems.

·Represent the company in the support of product startup, warranty service and billable repair.

This position will cover the Ohio, Western PA, and West Virginia territory, this role requires travel to customers locations.

What you'll do:

Analyze, review, and inspect the findings to determine source of problem, recommend repairs, replacements, or other corrective actions
Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs
Provide start-up/commissioning services or other training to customer
Quote jobs when applicable
Perform mechanical, electrical, and hydraulic service on products and perform adjustments
The position also assists management in sales, field service, and warranty issues
Primary work hours will be Monday through Friday
Work hours will vary based on customer requirements

What you bring:

2+ years of related field technician experience
Must have a strong technical background, including mechanical, electrical, and hydraulics knowledge
Ability to professionally communicate technical issues with customers with varying degrees of technical expertise
Ability to document all processes related to start-ups, troubleshooting, and repairs completed for future internal and/or external customer review
Proven ability to initiate and maintain strong working relationships with internal and external customers
Attention to detail, good organizational skills, and accuracy is a must have; ability to analyze information, good problem-solving skills
Ability to travel throughout Western PA, Ohio, and West Virginia
Valid driver license with a clean driving record is required
Ability to lift up to 50 lbs regularly and up to 75 lbs occasionally.
Comfortable working in industrial environments, including confined spaces, elevated platforms, and variable weather conditions.
Ability to stand, bend, kneel, and work with tools for extended periods.

Join our team to innovate the future of water and wastewater. You’ll collaborate with coworkers who are the best and the brightest, challenge yourself on exciting work, and help build the best water and wastewater platform company in the U.S.

BissNuss is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.

About the Company

United Flow Technologies

Integrated platform delivering water treatment solutions

United Flow Technologies integrates products and technical solutions for water and wastewater professionals, offering process equipment, pumps, flow control, automation, and related services through regional brands and a national footprint. Customers access both hardware and engineering support, including design assistance, project execution, and aftermarket parts to keep facilities running reliably. The company differentiates itself with a broad product portfolio, strong regional presence, and hands-on local expertise supported by system integration services. Its goal is to be the go-to partner for municipalities and industrial customers by delivering wide product choice with expert design support and service to minimize downtime and optimize water treatment operations.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Tracy, CA
Founded: 2021

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