Head of SaaS - Automotive

Job Description

What you’ll do

• Deliver the current automotive strategy with a focus on growing SaaS subscription and product revenue, alongside advertising. Keep state and advertising priorities aligned to the subscription growth plan.
• Increase new subscriptions, upsell and cross-sell, increasing adoption of the product suite. Work with Product & Finance on forecasting, pipeline visibility, pricing and packaging.
• Drive the value proposition from our SaaS products by lifting adoption, usage and satisfaction. Working closely with five State Managers to build consistent customer success practices across Enterprise Customer Success Managers, Customer Success Mangers and Account Managers nationally.
• Work with Product and Marketing to feed dealer and OEM insight into the roadmap.
• Lead with a customer-first approach, continuously identifying opportunities to elevate customer experience and drive NPS improvement.
• Lead go-to-market execution for new Auto SaaS products and features.
• Be the senior contact for our largest dealer groups and OEMs, leading executive business reviews focused on product value, adoption and commercial outcomes.
• Provide stability and clear direction for the national team, complete recruitment for open roles and lead automotive input into the next annual planning cycle.

Qualifications

What we are looking for

• 10+ years in sales, account management or commercial leadership, including 5+ years leading geographically disperse teams through State Managers
• Extensive experience selling SaaS, media/advertising or a mix of both with a proven track record of driving sustainable revenue growth across a national or multi-state business
• Experience in driving change management whilst driving adoption
• Credibility with C-suite, plus strong commercial and financial skills
• The ability to step into an established strategy and make an impact quickly
• Automotive, automotive retail or digital marketplace experience is highly regarded
• Willingness to travel interstate regularly

Additional Information

A few other things we want you to know...

• carsales is an equal opportunity employer and we pride ourselves on fostering a diverse and inclusive workplace. We encourage everyone of all ages, genders and backgrounds to apply. If you’re a candidate with a disability or you’ll need some adjustments to be at your best, let us know how we can provide you with additional support. 
• We know how important keeping that balance between work/life is and have a range of flexible working options on offer, including part time work. We are open to this conversation during our recruitment process - if you want to know more just ask. 
• We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant. 
• Successful candidates joining the carsales family are required to undergo a National Police Record check and must have full-time Australian working rights on an ongoing basis. 

So come and join our team - because every role is a big role in our plans to go big.