C

Concentrix

Global BPO offering customer engagement services

Account Manager - French-speaking

Account ManagementConfirmed live in the last 24 hours
Full-timeBarcelona, Spain€21k /yrHybrid

About the Job

Requirements

  • Native-level French and fluent English.
  • B2B sales and/or account management experience is a plus.
  • Strong verbal and written communication skills, including telephone and presentation skills.
  • Ability to use negotiation, teamwork, collaboration, motivation, and effective time and work prioritization to achieve goals.
  • Ability to demonstrate innovation, good judgment, and problem-solving when making decisions.
  • Ability to perform effectively in a fast-paced, demanding environment.

Responsibilities

  • Manage a book of business consisting of existing clients.
  • Meet revenue targets while delivering an outstanding customer sales experience.
  • Communicate proactively with customers by phone and email.
  • Execute and achieve sales quotas and targets.
  • Prepare commercial and technical service proposals and ensure they are technically and commercially sound.
  • Drive profitability through proactive management.
  • Track, manage, and report ongoing activity relative to the sales plan.
  • Assess opportunities for upgrades and additional managed services.
  • Review client satisfaction and escalate issues when necessary.

Desired Qualifications

  • B2B sales and/or account management experience.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

Recently Posted Jobs

Explore more opportunities at Concentrix

See more jobs