Lead Product Manager
The Very Group
Lead Product Manager
The Very Group
Online retail with flexible payments
The Very Group · Liverpool, United Kingdom (Hybrid) · — · Posted 2026-10-28
Workplace: hybrid
Department: Technology
About us
We’re the team behind digital retailer Very.
Our purpose, helping families get more out of life, powers everything we do.
And we want our people to get more out of life too! If you’re high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you’ll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go.
If you love making a difference, you’ll love making it sparkle for millions of Very customers. ✨
About the team
Our Customer & Retail Product team is on a journey to transform how we use technology, data and insight to drive better outcomes for both customers and colleagues.
We work across the full customer lifecycle, supporting everything from awareness and acquisition through to loyalty, retention and customer value. We also help build the tools, data products and decision-making capabilities that enable our commercial, retail and operational teams to perform at their best.
You'll join a collaborative, ambitious and growing product function that partners closely with Technology, Data & AI, Marketing, Retail, Commercial and Financial Services teams. Together we're creating a more connected and insight-led organisation, focused on delivering measurable business value while continually improving the experience for customers and colleagues.
This is an environment that values curiosity, innovation and evidence-based decision making. We encourage experimentation, continuous learning and a strong product mindset, giving our people the opportunity to influence meaningful change at scale.
About the role
We're looking for an experienced Lead Product Manager to join our Customer & Retail Product team and take ownership of a key product or capability area within our wider customer and retail ecosystem.
This is a highly strategic role where you'll define product vision, shape roadmaps and lead the delivery of capabilities that help us attract, serve and retain customers more effectively. You could be working across areas such as customer acquisition, CRM, loyalty, personalisation, pricing, forecasting, decision intelligence or commercial optimisation.
You'll be responsible for understanding customer, colleague and business needs, identifying opportunities for improvement and translating them into clear product strategies and measurable outcomes. Working closely with technology, data, analytics and business stakeholders, you'll ensure the right problems are being solved and that products deliver real value.
This role combines strategic thinking with hands-on product leadership. One day you might be defining a long-term roadmap with senior stakeholders, the next you could be prioritising delivery, reviewing performance metrics or exploring how AI and emerging technologies can improve decision-making and customer experiences.
About you
You'll be an experienced Product Manager, Product Lead or similar product professional with a track record of delivering customer, retail, digital or operational products in complex organisations.
You'll be comfortable operating at both strategic and delivery levels, able to create a compelling long-term vision while ensuring teams remain focused on achieving measurable outcomes today.
We're particularly interested in people who can demonstrate:
Experience owning and delivering product strategies, roadmaps and business outcomes.
Strong commercial awareness and an ability to balance customer needs, business value and technical considerations.
Experience working closely with technology, engineering, data and analytics teams.
A customer-first mindset with a passion for solving real problems and delivering meaningful value.
Strong stakeholder management skills, with the ability to influence and align teams across multiple functions.
Experience prioritising initiatives using data, insight, evidence and commercial impact.
Knowledge of agile product development practices and modern product management approaches.
Exposure to data-driven, analytical or AI-enabled products and capabilities would be advantageous.
Experience owning products within Retail Data, Analytics, Decision Intelligence, Digital Marketing, PPC, CRM or Customer Growth domains. Depending on business priorities, this role could have a stronger focus on either Retail Data Products or Marketing & Acquisition capabilities, so we're keen to hear from candidates with experience in either space.
Above all, you'll be a collaborative leader who enjoys bringing people together, creating clarity in complex environments and helping teams deliver their best work.
If you're excited by the opportunity to shape products that influence customer experience, commercial performance and the future direction of our business, we'd love to hear from you.
Some of our benefits
Inclusive culture and environment, check out our Glassdoor reviews
£6500 flexible benefits allowance to suit your needs
Up to 25% discount on Very.co.uk
Matched pension up to 6%
How to apply
Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.
What happens next?
Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely.
You can expect a two stage interview process for this position:
1st stage - A 30-45 Minutes Teams Call with the Hiring Team.
2nd Stage - A one hour face to face interview which will include a take home task to be presented on the day.
As an inclusive employer please do let us know if you require any reasonable adjustments.
If you'd like to know more about our interviews, you can find out here.
Diversity, inclusion and equal opportunities
We’re building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don’t discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via [email protected]. We’ll be happy to support you.
We’re proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.
Powered by Workable
Online retail with flexible payments
The Very Group is a digital retailer that runs a family of online brands serving more than 4.5 million customers. It sells a wide range of products—from fashion to electronics—through its online platforms and earns revenue from direct product sales plus its financial services. The core product is the online shopping experience, enhanced by flexible payment options that let customers pay over time. Unlike other e-commerce players that only sell goods, The Very Group integrates consumer credit and payments into its shopping journey, making purchases more affordable. The company emphasizes ongoing innovation and a strong focus on customer experience to improve its platforms and services. It also pursues social responsibility, including mentoring LGBTQ refugees and developing early talent into future leaders. Overall, its goal is to make a broad assortment of products easily accessible and affordable online while building a trusted brand and responsible business practices.
Explore more opportunities at The Very Group